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Reviews of Hilton Noumea La Promenade Residences 4 stars

109 Promenade Laroque, 98807 Noumea, New Caledonia

#10 of 27 hotels in Noumea

Guests' Choice

Review score

Based on 435 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.2

  • Facilities

    8.0

  • Staff

    9.1

  • Value for money

    7.9

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Showing 76 – 100

  • Reviewed: 19 July 2023

    9.0
    We had a wonderful stay, very comfortable, great staff, perfect location for holiday activities.
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 6 nights

    More information on arrival about the beaches and where the restrictions were for swimming.

    Wonderful view, excellent staff, great location. Spacious rooms, very comfortable.

    Stayed in July 2023

  • Reviewed: 18 July 2023

    7.0
    Spacious apartment but overall disappointing
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The kitchen wasn't particularly well equipped, with very little cutlery, few glasses, no chopping board or oven trays. The dishwasher and safe didn't work properly and the apartment was a bit noisy- you could hear the road and local nightclub (not loud but enough to be intrusive). The hotel forgot to clean our room one day too. Overall, not the quality we expected.

    Spacious apartment, with 2 bathrooms. Great location overlooking Anse Vata beach. Had parking and the kitchen had a stove, oven, fridge and freezer. Washing liquid was provided.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    9.0
    Fantastic
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    The staff very friendly

    Stayed in July 2023

  • Reviewed: 15 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with King Bed
    • Stayed 7 nights
    • Submitted via mobile

    Beds were pretty average in comfort. Twin share meant we ended up with two singles which wasn't great for adults, king singles would have been ideal. Lighting is awful! There's no centre light in either the bedroom or living. It meant relying on torches to see properly when needing to do stuff, look through bags etc in the evening or early morning. Breakfast was great, lots of variety and well stocked whenever we came down, be it early or late.

    The staff were exceptional. Friendly and helpful, always happy to help by calling taxis, offering directions / advice and calling people on our behalf when we didn't speak French. Our room was large and had a great kitchen living balcony area which made our stay very comfortable.

    Stayed in July 2023

  • Reviewed: 12 July 2023

    9.0
    Value for money and great views and breakfast!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with King Bed
    • Stayed 7 nights

    The bathroom tiles seemed to be a bit yellow and some of the tiles seem a bit dated. But having a BATH in the apartment was awesome - rare to find in some hotels!

    Excellent breakfast! I loved having a one bedroom apartment at The Hilton so I could also self-cater as food is often very expensive at cafes. It was very good VALUE for money and a short walk to the beach, i.e. just across the road! I almost booked again for next year! Will definitely love to come back for location and value for money. Staff were so amazing! They were very helpful even when my French was very basic! English speaking staff on site too.

    Stayed in July 2023

  • Reviewed: 12 July 2023

    7.0
    Relaxing, pleasant, what we expected apart from the odour and elevator issues
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment with Ocean View
    • Stayed 9 nights
    • Submitted via mobile

    We had an issue with a strong unpleasant odour in our room. We suspect that a previous occupant had been smoking cannabis or other drugs. I own a company specialising in restoring damaged property for insurance companies so I recognise the smell. It was sprayed with a deodoriser when we first mentioned it but ineffective. It needs an ozone machine. Matsumi relocated us thank goodness as it was giving us headaches. The elevators in our block were often out of action and at our age it made life very difficult. The new apartment was in a different block. We had issues connecting to chromecast and understand your rationale. But if I hadn’t been there my wife wouldn’t have been able to watch as she isn’t aware of such things. We didn’t find the location of the swimming pool to be user friendly being outside the fining room, sheltered from the sun and overlooked by most apartments. If anything needs upgrading THE SWIMMING POOL SHOULD BE A PRIORITY. Sea swimming isn’t really available.

    Very helpful staff. Everyone was cheerful and always greeted us. Matsumi at reception was simply the best. Situations dealt with immediately. Shaina too. Restaurant staff were pleased to see us and very courteous.Location with restaurants near by was great. Apartments were large and beds were excellent. Local bus stops in front of hotel

    Stayed in July 2023

  • Reviewed: 11 July 2023

    7.0
    Beautiful view, great staff, very clean property. Would stay again.
    • Leisure trip
    • Family with young children
    • Deluxe Three-Bedroom Apartment with Ocean View
    • Stayed 6 nights

    Whilst I understand the pictures on the site of the apartment are indicative, was disappointed to find the tiny balcony. It was a three bedroom apartment that accommodated 6 people yet the balcony barely seated two at a table. Whilst you can't change the build of the complex, perhaps show a more indicative photo on the website so customers aren't disappointed and instead pleasantly surprised. The idea of sitting on the balcony as a family, having dinner or drinks was certainly not possible. The buffet was terrible. The food was cold at 8am, and when I mentioned to staff they just turned the hotplates on underneath rather than get fresh hot food cooked. Very disappointing. Whilst breakfast was included in our stay, we ate it the first morning and didn't go back and instead paid for breakfast at a nearby cafe. Terrible!

    Apartment had a terrific view. Location was great. Staff were very welcoming and helpful. Could not have asked for better service.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    7.0
    Beautiful views, people and sunsets.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with King Bed
    • Stayed 7 nights
    • Submitted via mobile

    A lot of plumbing noise A bit outdated No fan in bathroom so was very damp, the window opened in the hallway so you couldn’t really open it.

    Great location, close to beach and shops. We had a apartment that had what you needed. Staff were friendly and helpful.

    Stayed in July 2023

  • Reviewed: 7 July 2023

    7.0
    Frustrated at aged 82 having to climb 70 or so steps. Helped by gift of a bittyof wine!
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment with King Bed
    • Stayed 2 nights
    • Submitted via mobile

    Lack of a lift

    The view. Friendly staff

    Stayed in July 2023

  • Reviewed: 3 July 2023

    9.0
    We had a big family holiday to give our kids and grandchildren a nice experience
    • Leisure trip
    • Family with young children
    • Deluxe Three-Bedroom Apartment with Ocean View
    • Stayed 8 nights
    • Submitted via mobile

    We have no complaints or suggestions about the Hilton

    We were travelling as a large family group it was very convenient to have a well appointed kitchen to do our own breakfasts. Great to have a coffee machine and a fabulous Boulangerie close by

    Stayed in July 2023

  • Reviewed: 2 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 5 nights
    • Submitted via mobile

    Bed was on castors and not attached to the wall so every time we sat on it to watch TV it moved away from the wall.At this time of year (winter)there was no sun on the pool area at all.Locaton on 3rd floor two floors up from pool was noisy when pool was being used (may be an issue when full of children!)

    Location was excellent,above some lovely shops and restaurants.View from apartment beautiful.Fully self contained so a chance to catch up on laundry after visits to some islands.Pool was heated.

    Stayed in July 2023

  • Reviewed: 23 June 2023

    8.0
    We were very happy during our stay weather was warm & very pleasant.Buses were also easy to catch.
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 5 nights

    We aware very happy with our stay & found 4-5 days plenty of time to see most things Shopping is expensive.

    Hotel was close to shops beach& walking distance to a lot of restaurants Room was spacious & nice view found the staff excellent & very helpful Would definitely recommend this as a place to stay

    Stayed in May 2023

  • Reviewed: 22 June 2023

    7.0
    we enjoyed our stay and the staff were very helpful and friendly
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 5 nights
    • Submitted via mobile

    The pool was closed and there were renovations going on in the hotel and on the street. we were not told about these issues before we arrived. for inconvenience there should have been a discount The food in the restaurant was cold and average

    we like the location and the style of the room giving a great view of the bay. good facilities

    Stayed in June 2023

  • Reviewed: 19 June 2023

    7.0
    good hotel just for a brief stopover in Noumea before heading to the islands, wouldn’t actually recommend you base your
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    the pool was closed, and considering there is a swimming ban for the beach, that’s hugely disappointing. they did allow access to another hotel’s pool about 5mins walk away but it was freezing cold so our kids didn’t want to swim in it

    convenient location across from the beach and above restaurants. Gunther at the front desk was really friendly and helpful

    Stayed in June 2023

  • Reviewed: 19 June 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Three-Bedroom Apartment with Ocean View
    • Stayed 9 nights

    Pillows were terrible Ensuite shower - water went everywhere as the side glass was too short

    Location, Size of Rooms, Comfortable Beds, View to Ocean, Staff Service

    Stayed in June 2023

  • Reviewed: 18 June 2023

    9.0
    great central place to stay. very clean
    • Leisure trip
    • Family with young children
    • Deluxe Three-Bedroom Apartment with Ocean View
    • Stayed 9 nights
    • Submitted via mobile

    pool was out of order

    great location and stunning views

    Stayed in June 2023

  • Reviewed: 9 June 2023

    8.0
    excellent location very comfortable apartment
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with King Bed
    • Stayed 5 nights
    • Submitted via mobile

    wasn’t quite seafront there was a road between hotel and beach

    lovely big apartment, lovely comfortable bed

    Stayed in June 2023

  • Reviewed: 26 May 2023

    8.0
    Enjouable
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 8 nights

    Pool was out of commission Weather could have been warmer

    Location excellent. View from room magnificent.

    Stayed in May 2023

  • Reviewed: 21 May 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Hotel is looking and feeling quite dated/tired but it was clean and comfortable. It does look like they are doing upgrades at the moment too.

    Great location, friendly helpful staff. Room was clean and spacious.

    Stayed in May 2023

  • Reviewed: 18 May 2023

    8.0
    Great location and friendly staff
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 7 nights
    • Submitted via mobile

    There were a lot of renovations going on, which made relaxing in the pool area difficult. When looking up at the rooms/apts from the pool area. you could see that the exterior walls were in need of painting.

    The staff couldn’t be more helpful and friendly, and the view from the balcony of the eastern end of Anse Vata bay and beach was one we didn’t tire of.

    Stayed in May 2023

  • Reviewed: 15 May 2023

    8.0
    we had a good vibe from the start
    • Leisure trip
    • Family with young children
    • Deluxe One-Bedroom Apartment with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    it is right in front of the beach, and has stunning views

    Stayed in April 2023

  • Reviewed: 12 May 2023

    9.0
    RELAXIN
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 7 nights

    Pool was quite cold.

    The apartment was of great proportions. The outdoor deck was great for views and enjoying meals.

    Stayed in May 2023

  • Reviewed: 1 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Three-Bedroom Apartment with Ocean View
    • Stayed 6 nights
    • Submitted via mobile

    The beach was unfortunately closed for our stay and the pool is quite basic so didn't get to do much swimming! Overall a really nice hotel and stay though.

    Fantastic spacious apartment with heaps of room for our family of five. The hotel staff were friendly and helpful. The location is really good, close to the beach and many restaurants.

    Stayed in April 2023

  • Reviewed: 1 May 2023

    9.0
    thanks Hilton, we will be back for sure!
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights

    the first floor apartment was a little smelly and noisy from the shops below

    Great place, superb location, everything we needed. Helpful staff, went out of their way to assist. Comfortable huge apartment

    Stayed in April 2023

  • Reviewed: 18 April 2023

    7.0
    nice break away
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 10 nights

    we couldn't swim in the sea, and wasn't easy access to beach. cost of meals was very expensive, we were able to go down to another place down the road and get full breakfast for 3200.00 but when we went down stairs to onsite restaurant quoted 3700.00.. this seems really wrong considering we are paying quests at the accommodation

    it was really roomy and was great for 4 adults & 2 teenages, lovely view

    Stayed in April 2023

Showing 76 – 100

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