Herengracht 341, Amsterdam City Centre, 1016 AZ Amsterdam, Netherlands
#11 of 462 hotels in Amsterdam
Guests' ChoiceBased on 548 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.8
Facilities
9.1
Staff
9.7
Value for money
8.5
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 May 2024
Richard
United KingdomBe aware of the cars / vans blocking the entrance to the hotel - which is a problem with all roads in Amsterdam as the City does not have much room for cars!
Lovely spot by the canal side, quiet road (relatively) - room had a lovely view.
Stayed in May 2024
Reviewed: 29 May 2024
Clare
United KingdomSetting, in the heart of Amsterdam
Stayed in May 2024
Reviewed: 20 May 2024
Arlene
United StatesWe arrived at the hotel close to midnight, so the bar was closing, and we couldn't get any snacks anymore. Managed to get a glass of wine. :) Air conditioner did not work, but there was a fan in the room. There were narrow stairs to go up or down to the room so it was a little difficult to carry our luggage. Breakfast was minimal. Just continental, but you can order eggs.
Location of hotel was central. Room was a little tight, but very cozy. Bed was comfortable.
Stayed in May 2024
Reviewed: 6 May 2024
Mariko
United StatesCan honestly say there wasn't anything we didn't like. We heard some people comment on finding the layout confusing, but that is because the hotel is made up of two restored canal houses which were built as intentionally narrow so that there are some winding halls (but there are elevators). We found it added to the charm.
The view from our room overlooking the canal and the location were perfect. The staff was also exceptional - helpful in arranging plans (for eg canal cruise) and making suggestions. They were also very responsive through email communications prior to our stay. Would definitely stay here again.
Stayed in April 2024
Reviewed: 5 May 2024
Carol
AustraliaNothing.
Everything! Charming hotel, staff and location.
Stayed in April 2024
Reviewed: 10 April 2024
Gillian
United KingdomI have stayed in many hotels and just found this is a little more expensive for a 4* than others around the world, even 5*. However, it was giving me the experiencing I was looking for in Amsterdam i.e. canal location so still chose to book it.
I really liked the location of this hotel. Walking distance to most areas of interest to us on a beautiful canal. You are really get the authenticity of what Amsterdam has to offer from the hotels location. Would highly recommend. We needed a 3 single bed option for our room which sadly meant we could not opt for a canal view which would have been nice however, we still enjoyed the hotel and loved that it was a traditional build with the narrow staircases. They have done a wonderful job of converting all the buildings to make it into this wonderful hotel. The staff were all lovely and friendly.
Stayed in April 2024
Reviewed: 7 April 2024
Shama
United StatesGreat location and helpful staff
Stayed in March 2024
Reviewed: 2 April 2024
Joyce
United StatesThere was not much room to store suitcases The built-in magnifying mirror was placed very high in the mirror, and there was no easy way to shave legs safely in the shower. The furniture was too big and too much for the size of the room.. It looked very pretty but crowded.This would not deter me from staying there again. There are stairs to climb, so this hotel would not be suitable for the handicapped, but this part of Amsterdam has buildings that are all designed the same way over the last few hundred years.
The customer service and the food were beyond expectations, We had a welcome note and a bottle of wine in our room. The bathroom was very nice, except it seemed more designed for a man. The floor was heated, and it had a large tub, a rain shower, and double sinks. The staff was very attentive and welcoming. I would definitely stay there the next time I visit Amsterdam. The dinner and drinks in their restaurant were the best in town. The bed was very comfortable and there was lots of storage for clothing and shoes. There was also generous storage under the double sinks in the bathroom. The location was very good and in walking distance of several interesting museums and areas of town.
Stayed in April 2024
Reviewed: 2 April 2024
Sofia
United StatesNothing
Beautiful hotel Great location Amazing staff Great drinks at the bar. I'll be staying there again when in Amsterdam
Stayed in March 2024
Reviewed: 1 April 2024
Sarah
United KingdomPortions at dinner could have been bigger.
Breakfast was very good value. Buffet plus menu, eat and drink as much as you like. Delicious and fresh, with plenty of variety.
Stayed in March 2024
Reviewed: 29 March 2024
Niki
United StatesNothing was bad.
From the moment I stepped through the doors, I was greeted with warmth and professionalism by the check-in staff at the Ambassade Hotel. Their friendly demeanor instantly set the tone for what turned out to be a remarkable stay. The check-in process was a breeze, with every detail meticulously explained to ensure my comfort and convenience throughout my time at the hotel. It was evident that guest satisfaction was a top priority for the staff, and their attention to detail did not go unnoticed. Entering my room, I was immediately struck by its elegance and tranquility. It truly felt like my own little oasis in the heart of Amsterdam. The room was not only beautifully appointed but also remarkably quiet, providing a peaceful retreat from the bustling city outside. The highlight of my stay was undoubtedly the bed – luxurious and inviting, it enveloped me in comfort, and I slept like a baby each night. It's rare to find such a perfect balance of style and substance in a hotel room, but the Ambassade Hotel exceeded all expectations. Beyond the impeccable accommodations, the hotel's location is simply unbeatable. Situated just moments away from the city center, I found myself within easy reach of Amsterdam's vibrant attractions and cultural landmarks. As my stay came to an end, the checkout process was just as seamless as check-in. It's clear that the Ambassade Hotel prides itself on providing a hassle-free experience for guests, from start to finish. In conclusion, I cannot recommend the Ambassade Hotel highly enough. Whether you're visiting Amsterdam for business or pleasure, this exceptional hotel offers everything you could possibly need for an unforgettable stay. Don't hesitate – book your stay at the Ambassade Hotel today and prepare to be wowed!
Stayed in March 2024
Reviewed: 26 March 2024
Charles
United KingdomNothing,
It’s beautiful
Stayed in March 2024
Reviewed: 22 March 2024
Kirsten
United KingdomExcellent and helpful staff. Lovely, comfortable hotel. We liked the art and the books. Very central location with nice views over canal.
Stayed in February 2024
Reviewed: 16 March 2024
Philomena
United KingdomLovely location, very comfortable and spotlessly clean room. Helpful and pleasant staff. We didn't eat at Ambassade but the restaurant looked very nice. Would definitely stay again and recommend.
Stayed in March 2024
Reviewed: 16 March 2024
Annie
United KingdomThe location on an attractive canal and proximity to all major tourist attractions. The room the food and the staff were all excellent.
Stayed in March 2024
Reviewed: 11 March 2024
Amy
United StatesOur room overlooking the canal was beautiful and extremely comfortable. The staff at the hotel was exceptional. We loved everything about the hotel and will stay there again when we visit Amsterdam.
Stayed in March 2024
Reviewed: 9 March 2024
Theresa
United StatesThe hotel staff was excellent. The hotel location was ideal
Stayed in March 2024
Reviewed: 8 March 2024
Mani
United StatesWe loved everything about the hotel, especially the amazing staff.
Stayed in March 2024
Reviewed: 6 March 2024
Allison
United StatesA bit far from easy tram access, some amenities not available in all rooms
Cute rooms, excellent location, fabulous restaurant and bar
Stayed in March 2024
Reviewed: 1 March 2024
Ernest
SingaporeRoom temperature was difficult to control. Steps around property were difficult to negotiate with luggage.
Well located, central, quiet neighbourhood, plenty of food options nearby. Staff were friendly and helpful. Rooms were comfortable.
Stayed in February 2024
Reviewed: 25 February 2024
Laura
United KingdomThis hotel is lavish,you are treated so special the moment you arrive. Location is central & transport is easily on hand. The staff could not improve on anything. The beds are so comfy & the pillows amazing. I’m truly gutted to leave
Stayed in February 2024
Reviewed: 23 February 2024
Kristine
United StatesNothing, it was perfect
Room along the canal with beautiful windows, bathroom gorgeous with heated floors, right next to hotel restaurant, which was delicious
Stayed in February 2024
Reviewed: 21 February 2024
Jennifer
AustraliaNothing
Great location, very helpful and friendly staff. We had a lovely meal in the restaurant and the bar area was a fantastic area for an early or late drink and a game of draughts.
Stayed in January 2024
Reviewed: 19 February 2024
Michael
United StatesRich and interesting hotel for a genuine Amsterdam experience. Happy and helpful staff. Great breakfast.
Stayed in February 2024
Street, UK
Alcobendas, Spain
Middelkerke, Belgium
Rauma, Finland
Patitiri, Greece
San Sperate, Italy
Hawkchurch, UK
Shenzhen, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content