Mijnsherenlaan 9, Charlois, 3081 GA Rotterdam, Netherlands
#13 of 74 hotels in Rotterdam
Guests' ChoiceBased on 778 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
8.7
Facilities
8.8
Staff
8.8
Value for money
8.7
Free WiFi
8.8
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End of dialog contentReviewed: 13 May 2024
Stoyan
United KingdomHotel is really good but food in the restaurant can be better. Some meals are delicious but others not so. As far as I understand the restaurant is under different management but still many things can be improved. Some if the meals are disaster like the Italian mix cold starter.
nicely decorated rooms. Secured underground parking, friendly front desk people. Restaurant and lobby bar. Really nice place
Stayed in May 2024
Reviewed: 13 May 2024
Robin
United KingdomLack of decaf tea/coffee
Great location next to metro and tram. Good facilities. Nice lounge area. Spacious rooms.
Stayed in May 2024
Reviewed: 11 May 2024
Georgina
AustraliaNo storage space in the bathroom, was a weird design flaw. Hotel can be noisy due to the way the lift space is open air. Minor things which wouldn't put me off staying again.
Very nicely renovated, polite and helpful staff. Big room, the restaurant was good, had two very good meals there. Bed was comfortable and hotel is well priced. Very close to the train and tram.
Stayed in May 2024
Reviewed: 11 May 2024
Donya
GermanyEverything is perfect
Stayed in May 2024
Reviewed: 9 May 2024
John
United KingdomBooked a suite reasonably far in advance but getting a view on the river-side seemed beyond them. Forgot to make up the room on day and there seemed to be no rooms offering a bath.
Location is excellent - a little out of the centre but right next to the Metro. Rooms were comfortable.
Stayed in May 2024
Reviewed: 9 May 2024
Gerard
NetherlandsOne of my favorites in Rotterdam. The location is so-so, but you're in the center real quick and everything else is just near-perfect.
Stayed in May 2024
Reviewed: 9 May 2024
Miroslav
BulgariaHotel housekeeping occuring without me having specifically asked for one.
The room was very clean and somewhat cozy, the facilities were great and the staff was tremendously friendly.
Stayed in May 2024
Reviewed: 9 May 2024
Jiri
GermanyGreat as always, I even screwed the date of my check out and everything has been fixed without any fee and I got free upgrade to bigger room. Unbelievable. Keep coming back 👌👍
Stayed in May 2024
Reviewed: 9 May 2024
Jaenson
CuraçaoThe staff need to be more friendly
I like the location, the metro station are like 30 sec far away
Stayed in May 2024
Reviewed: 8 May 2024
Marije
NetherlandsVery clean, big rooms, great bar/restaurant/lobby. Very friendly staff. Great location.
Stayed in May 2024
Reviewed: 7 May 2024
Wojciech
PolandRoom was pretty big and comfortable, staff was very polite and friendly, the restaurant and the bar were exceptionally good.
Stayed in May 2024
Reviewed: 7 May 2024
James
CanadaEverything exceeded my expectations most enjoyable
Stayed in May 2024
Reviewed: 6 May 2024
Julia
United KingdomCustomer service was not great. Reception staff were offhand and unhelpful.
View from room, size of room, comfort of bed. Cleanliness, good housekeeping. Location close to Metro and tram.
Stayed in May 2024
Reviewed: 6 May 2024
Stephen
AustraliaNothing to dislike.
Great location. Could see our cruise ship arrive in the harbour. Metro station and tram directly outside. Good access to the city.
Stayed in May 2024
Reviewed: 6 May 2024
Constantinos
CyprusEverything was amazing
Stayed in May 2024
Reviewed: 5 May 2024
Ervin
United KingdomStoring the luggages seems a bit unsafe as they are just left in a room where anyone could walk in. Also, tags should be allocated to make sure that no one is walking away with your luggage.
I've got a renovated room which was extra spacious, comfortable and tastefully designed. No complaints at all.
Stayed in April 2024
Reviewed: 5 May 2024
Epîngeac
RomaniaThe hotel was very nice and the breakfast is very good.
Stayed in May 2024
Reviewed: 4 May 2024
Abdikadir
AustraliaClean hotel and the staff are very friendly. The rooms are spacious and well-maintained. The housekeeping team does an excellent job of keeping everything spotless. The front desk staff is always welcoming and ready to assist with any requests. The friendly atmosphere of the hotel makes for a pleasant stay.
Stayed in April 2024
Reviewed: 30 April 2024
Kristofers
LatviaThe full parking but its because of the Kingsday
The location and interior
Stayed in April 2024
Reviewed: 29 April 2024
Zygimantas
LithuaniaThat out side sound was heard if the hall way or was that people being just loud idk it was weird I lay down in bed and I can hear people talk talking in the hallway
Clean room friendly staff
Stayed in April 2024
Reviewed: 27 April 2024
Mohammed
Saudi ArabiaI booked a suite but it was smaller than expected
The view from the corner room was majestic
Stayed in April 2024
Reviewed: 25 April 2024
Yogesh
United KingdomNothing, all was good.
The room was clean, properly organized. Has Tea and Coffee.
Stayed in April 2024
Reviewed: 24 April 2024
Kam
United KingdomCar park facility: Need to park in front of the gate and then run to the hotel reception to pay/collect (check-in) and return (check-out) the garage key. It is not a customer friendly process.
The hotel is newly renovated and the room facilities are quite new.
Stayed in April 2024
Reviewed: 23 April 2024
Eva
SlovakiaWe liked the location of the hotel, the apartment was spacious.
Stayed in April 2024
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