Too many people and little seating for 4 people at breakfast. No checking hotel guests for breakfast, get the idea that other hotel guests are also having breakfast there. It like a market every day.

Great breakfast

Stayed in March 2024

Nothing really

Efficient and comfortable with good breakfast selection

Stayed in March 2024

The property was over priced for the room we stayed in. Maybe it was season time, hence the high rates. But the room was super old and very dark. The bed and bedding was also nominal. The bathroom could have been much more cleaner. Over all it was a good hotel but for the amount we paid it was not value for money.

The location of the property is super nice. It’s in the middle of everything and was super convenient! We also got a nice view of the Fjords from our room. The staff was also really friendly.

Stayed in February 2024

Room was next to a noisy street, so it was relatively loud during the night when the window was open

Room is clean and modern, breakfast buffet has a lot of different things to choose from, there is a bar inside the hotel

Stayed in April 2024

Our room (family) was very not spacious and the bathroom needs renovation. The bed sheets and pillows had an intense Unpleasant smell. ( both times we stayed in the hotel)

The location and the breakfast!

Stayed in March 2024

n/a

I really liked the location of the hotel and how it was close to everything which was very convenient especially all the Northern Light Tour pick-ups. As a person on a gluten free diet I really enjoyed the gluten free breakfast in the mornings and I am so glad there were many options. The free tea and coffee during the day was also a bonus. Thank you all very much for a great experience.

Stayed in March 2024

The room was quite warm and you couldn’t seem to adjust the temperature but you could open the window to let fresh air in so it was ok. Very hot when you woke in the morning though.

Lovely new, clean room suitable for our family of four. Beds were so comfortable and the showers were hot with great pressure. Staff were super friendly and helpful and the breakfast was amazing, one of the best I’ve had at any hotel. Breakfast runs late too, to accommodate guests who have been out late seeking the northern lights. We had an early flight out and there was a mini buffet with items that you could eat in the foyer or take to-go, which was greatly appreciated.

Stayed in April 2024

Room was a little small but with a nice view!

Great location, very friendly staff, clean. Breakfast was great, a lot of choices.

Stayed in March 2024

The beds are way too soft as it gave me lower back ache after sleeping on it for 5 nights. Please do look into changing more firm bed frames for your customers.

Almost everything! The staff were very helpful and friendly, very good offering of daily breakfast buffet and above all, the central location of the hotel. I will.definitely stay at this hotel again for my next trip to Tromso.

Stayed in March 2024

- Rooms quite small

- Great location in the centre of Tromsø. Restaurants, bars, shops etc. nearby. - Nice breakfast - Friendly staff

Stayed in March 2024

The staff was so friendly. Oscar, in particular, was incredibly helpful with recommendations. The room was very nice and everything was a short, easy walk.

Stayed in March 2024

Bath room wasn't clean (floor, toilet).

Breakfast was really good.

Stayed in March 2024

The room was very hot and we could not adjust the temperature, so we had to keep the window open and it was very noisy at night.

The location was very central, the complimentary breakfast was great, and it was very comfortable. .

Stayed in March 2024

The noise from the bar downstairs at 2:00 in the morning.

Location, cleanliness, breakfast.

Stayed in March 2024

Over the weekend, it gets very noisy due to the parties hosted by the bar located under the hotel. Unluckily, the bathroom tub from the upper floor was leaking through the room's ceiling.

The room was fantastic, with a nice view to the dock. The breakfast was fabulous and everyone can pick something on their taste. The hotel is extremely close by the bus station and city center. It was great to have free tea and coffee during the entire day.

Stayed in March 2024

The overhead lights in our room were pretty dim, and the bedside lamp as well as the one in the corner stopped working on our second night. We discovered this in the evening after returning from a stroll, but unfortunately, there wasn't any technical support available at that hour, so we had to manage. Additionally, there were no outlets near the bed, which made it inconvenient to use our phones while charging. The only two outlets we could find were near the entrance and in one corner of the room, which was a bit frustrating.

The staff were really friendly, the bed was super comfortable, the hotel's location is quite good, and the breakfast is pretty awesome.

Stayed in March 2024

Nothing

Proximity to sights

Stayed in February 2024

Staff were a bit abrupt.

Great location. Mainly friendly staff. Basic but clean and spacious room.

Stayed in February 2024

The room was not so clean

Continental breakfast very good and perfect position.

Stayed in March 2024

Noise from the street, noise from the nightclub on the ground floor, quality of WiFi

Location, staff, breakfast, (2nd room)

Stayed in March 2024

Room service could have been better. They just came in and made the bed, no change of towels or washing of cups etc.

breakfast spread was amazing. I booked a family room for 2 of us as i needed space - Otherwise they are really tiny rooms. Bathroom floor was heated - that was comfortable. A/C and Heating worked well. Hotel was clean and they made up the room once.

Stayed in February 2024

Room quite basic , no tea/coffee facilities in room.

Very close to harbour , shops restaurants etc. Bus from airport stops outside

Stayed in March 2024

The TV did not have a good signal, which made watching TV nearly impossible.

The hotel is nicely located at the center of Tromso, the breakfast was very substantial and had a wide selection. Our room had a very good view, which we appreciated very much.

Stayed in February 2024

The hotel is above a night club so if you stay on a lower floor during the weekend it gets noisy.

breakfast was very good with many options, though the breakfast room was slightly small so got very crowded. The room was spacious and clean.

Stayed in December 2023