1 Egmont Street, 4310 New Plymouth, New Zealand
#21 of 31 hotels in New Plymouth
Guests' ChoiceBased on 1332 hotel reviews
8.2Cleanliness
8.8
Comfort
8.9
Location
9.4
Facilities
8.4
Staff
8.9
Value for money
8.1
Free WiFi
8.9
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End of dialog contentReviewed: 20 May 2024
Iroshan
New ZealandGood location
Stayed in April 2024
Reviewed: 14 May 2024
Emily
New ZealandSome of the decor was dated and worn
Location
Stayed in April 2024
Reviewed: 9 May 2024
Deborah
New ZealandNot a sea view
Location
Stayed in May 2024
Reviewed: 9 May 2024
Richard
New ZealandLocation
Stayed in May 2024
Reviewed: 5 May 2024
Bianca
New ZealandAmazing location, right by the waterfront. Close to everything.
Stayed in May 2024
Reviewed: 4 May 2024
Chris
New ZealandThe location is superb and our room was spacious.
Stayed in April 2024
Reviewed: 3 May 2024
Julie
New ZealandBeer bottle on balcony with smoke butts. Wonky broken side table. UHT milk supplied not fresh, very disappointing for the penthouse room and hotel in general. Missing mini bar menu.
View
Stayed in April 2024
Reviewed: 2 May 2024
Irene
New ZealandFront desk staff. Checked in Saturday PM...... Very sour, no Hello how are you, did you have a nice journey, etc etc. Just put your car reg there and sign here. Passed over two room cards and said there is the wifi code. End of encounter!! Not as much as a smile, nice word, welcome....nothing. No have a lovely stay, or anything we can do during your stay just ask, etc etc. A robot would have done a better job. I strongly suggest they are replaced with the house keeping staff....they are friendly, full of personality, made us feel welcome. Stayed in hotels all over the world....first point of contact a let down.
Room really big with nice side seaview and hotel location is exceptional. House keeping staff simply outstanding. Room spotless after each visit and they could not have been more friendly. I consider them a real asset to the hotel. We found them friendly, cheerful and they went above and beyond the call of duty.
Stayed in May 2024
Reviewed: 2 May 2024
Dianne
New ZealandThe bathroom needs attention. Floor flooded during a shower. Water reached the toilet and wash basin and stayed there all night despite a mop up with our towels. Found a piece of chocolate bar under the side of the bed. Appeared under the bed had not been vacuumed for sometime.
Enjoyed the view of the waterfront on such a beautiful night. Bed was very comfortable.
Stayed in May 2024
Reviewed: 29 April 2024
Tita
New ZealandThe carpark space wasn't great, very limited but that was only our down fall..
Spacious room...plenty space for us all.. The spa was a hit for the grandkids.. The staff were very friendly & happily assist when called upon
Stayed in April 2024
Reviewed: 29 April 2024
Cynthia
New ZealandBeing so close to everything and especially so close to the waterfront
Stayed in April 2024
Reviewed: 29 April 2024
Zoe
New ZealandBreakfast was amazing, staff in the restaurant were fantastic and so great with our son
Stayed in April 2024
Reviewed: 28 April 2024
Lesley
New ZealandParking spaces are very limited. Parking across the road not really ideal if you have younger children. But other than that everything was perfect.
Friendly and efficient service when we arrived, the gentleman at the service desk was so lovely, even when we departed in the morning, there was a new person at the service desk and he was just as friendly too. Rooms were clean and spacious, great for families. We will definitely be back.
Stayed in April 2024
Reviewed: 23 April 2024
Ruth
New ZealandIt's not the hotel's fault but trucks and heavy traffic started rumbling through at 5.00 a.m. or so and that was the end of any meaningful sleep! I would stay here again though, despite that.
Loved the location, always wanted to stay here...wanted to walk beside the water + very relaxing atmosphere in the hotel. Lovely room, comfortable bed. Bit weird when milk for the tea was brought up to our room in a glass...no jugs available?? Maybe put a small tetra pack in the fridge?? Loved that there is such a good restaurant attached...great dinner and very accommodating wait staff + chef.
Stayed in April 2024
Reviewed: 21 April 2024
Joy
New ZealandImpersonal
Great location, spacious clean room, wonderful bed.
Stayed in April 2024
Reviewed: 20 April 2024
Karen
New ZealandClean. Excellent location. Well stocked mini bar.
Stayed in April 2024
Reviewed: 17 April 2024
Richard
New ZealandEarly morning trucks (4 am) going to the port past the Apartment were really noisy due to some ridge outside hotel which exacerbated the road noise. Overwise wonderful.
Great veiws,lovely apartment
Stayed in April 2024
Reviewed: 14 April 2024
Wah
New ZealandHow it was so close to town
Stayed in April 2024
Reviewed: 12 April 2024
Karen
AustraliaBed side lamp didn't work, tv cord was broken and had to call for a new one (staff was very happy to help and efficient). Shower pressure was very low.
Great location to town and waterfront, easy to drive in and park. Bed was super comfy.
Stayed in April 2024
Reviewed: 10 April 2024
Fiona
New ZealandN/A
We like staying here as it is close to everything
Stayed in April 2024
Reviewed: 9 April 2024
Peter
New ZealandRubbish bins being picked up on the Monday morning starting before 6.30 am right below our room
Handy location, good size room and carpark
Stayed in April 2024
Reviewed: 7 April 2024
Richard
New ZealandThe location was perfect close to restaurants, shops and recreational facilities. Really enjoyed the experience would come back again
Stayed in April 2024
Reviewed: 6 April 2024
Michelle
New ZealandAn excellent hotel, we will definetly return.
Stayed in April 2024
Reviewed: 31 March 2024
Girvan
New ZealandThe penthouse suite had a kitchen but very basically equiped. However everything I asked for was provided
Stayed in March 2024
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