326 Fenton Street, 3010 Rotorua, New Zealand
#18 of 81 hotels in Rotorua
Guests' ChoiceBased on 1430 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
9.0
Facilities
8.8
Staff
9.3
Value for money
8.5
Free WiFi
8.7
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End of dialog contentReviewed: 22 October 2023
Jessie
New ZealandThis motel was newly refurbished so it was in excellent condition. There was a big Spa in our room. The room size was just right and clean. I could have given it a top score but did not because we got a room right out, close to the main street. Asked to change but the owner said there were no other vacant rooms. Anyway, the beauty of it was it wasn't all that bad. We weren't bothered by the noise at all as it wasn't a too busy street. Will definitely come back.
Stayed in October 2023
Reviewed: 21 October 2023
Paia
New ZealandNothing.
Friendly staff, beautiful room with spa bath Clean and tidy with lovely smelling hand wash balm and shampoo and conditioner. Good kitchen well stocked with tea and coffee and coffee machine. It had a good size Tv, with Sky and WiFi. We will definitely stay here again.
Stayed in October 2023
Reviewed: 21 October 2023
Temo
New ZealandParking spaces are limited
Great facility layout, separate private area for the spa, open plan
Stayed in September 2023
Reviewed: 19 October 2023
Jenna
AustraliaThe spas are very noisy.
Good sized room, glad to have a parking spot. Lovely staff :)
Stayed in October 2023
Reviewed: 15 October 2023
Tiffany
United StatesVery gracious hosts who went out of their way to ensure comfort and happiness. The milk and cookies were a nice surprise.
Stayed in October 2023
Reviewed: 10 October 2023
Joseph
New ZealandNeed to fix shower door rm 21. Just remove the silicon strip from the bottom and order a new one. Currently almost breaking the door to get it open 🙃
Friendly. Spa baths in rooms! Free parking.
Stayed in October 2023
Reviewed: 10 October 2023
Alex
New Zealandbed
location and spa bath
Stayed in October 2023
Reviewed: 8 October 2023
Christopher
AustraliaBeds are a bit hard for our liking. The sound proofing between the units is poor: we could hear our neighbours have a full conversation.
Spa was really nice, room service for cleanliness was great.
Stayed in October 2023
Reviewed: 6 October 2023
Juliette
AustraliaLounge very uncomfortable - needs replacement Spa button not within reach of spa
2 bedroom apartment Small kitchen Spa bath
Stayed in October 2023
Reviewed: 6 October 2023
Suzanne
New ZealandWould have been nice to have been able to order breakfast or and room service.
Was very comfortable and loved the spa in our suite. Also loved that the spa was very private.
Stayed in October 2023
Reviewed: 1 October 2023
Kim
New ZealandWhat can I say... nothing to moan about was excellent 👍
Great service, room was awesome and exactly what we hoped for😁 definately recommend and come back again 😁
Stayed in October 2023
Reviewed: 24 September 2023
Claudine
New ZealandParking was a little bit of a hassle as there isn’t any designated parking. And all the parking spaces were taken.
Was clean, good location. Nice and quiet
Stayed in September 2023
Reviewed: 23 September 2023
George
New ZealandLounge sofa was not comfortable and was too low.Did not help both of us getting up out of sofa
great spa and also vibrant shower
Stayed in September 2023
Reviewed: 20 September 2023
Angela
AustraliaN/A
Location clean staff very friendly
Stayed in August 2023
Reviewed: 20 September 2023
Ja'mie
New ZealandVery clean & comfortable. We had house keeping offer their services which was great. Very nice place for a really good price. Will definitely be back.
Stayed in September 2023
Reviewed: 19 September 2023
Monica
New ZealandLocation was excellent
Stayed in September 2023
Reviewed: 18 September 2023
Tri
IndonesiaNothing
the staff on duty at the reception was very kind and helpful, when he found out that we were carrying 4 big luggage and there were no elevator facilities, he immediately gave us the room which downstairs The location is very easy to find
Stayed in September 2023
Reviewed: 16 September 2023
Antonette
New ZealandAircon was noisy. My husband and I thought it was raining hard outside. We were in the honeymoon suit.
Location, room was tidy, staff were awesome , quiet and peaceful. I like the honeymoon room with spa.
Stayed in September 2023
Reviewed: 6 September 2023
Missy
New ZealandCould do with a toilet down stairs
Nice spacious area
Stayed in July 2023
Reviewed: 5 September 2023
Gloria
New ZealandNothing
Very friendly welcoming Managers lovely big comfortable room, the spa pool was excellent.
Stayed in September 2023
Reviewed: 4 September 2023
Ngahuia
New ZealandBed was uncomfortable
bedroom seperate
Stayed in August 2023
Reviewed: 4 September 2023
Ian
United KingdomNo food available at the establishment. Nearest shops or restaurants a short drive or a long walk away.
The deep spa bath made all the difference. Also having a microwave and other kitchen equipment, plates and glasses
Stayed in August 2023
Reviewed: 4 September 2023
Samuels
New ZealandJust around 10am the water went cold and we couldnt shower before checking out
Was nice place to unwind from a busy week
Stayed in September 2023
Reviewed: 28 August 2023
Prem
New Zealandall round very good.
good space. big spa
Stayed in August 2023
Reviewed: 28 August 2023
Celia
New ZealandWall heater fan didn't work in bathroom. 1 window lock was broken. The TV cabinet/drawer leg collapsed when we opened the drawer. Thankfully Anthony was a me to fix the TV cabinet and make the window secure enough for us whilst he were sorting a new latch. And we were able to use a portable fan heater for the bathroom. Anthony was an exceptional host.
Lovely big bed and spa for 2. Sky movies, Location was really handy and massage we booked was five stars!!!!
Stayed in August 2023
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