213 Lake Terrace , 3010 Taupo, New Zealand
#29 of 60 hotels in Taupo
Guests' ChoiceBased on 985 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.4
Staff
9.0
Value for money
8.2
Free WiFi
9.0
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End of dialog contentReviewed: 19 November 2023
Sharon
New ZealandAll good.
So clean and tidy. Fresh and modern. Great host and lovely to have the balcony with the studio unit.
Stayed in November 2023
Reviewed: 12 November 2023
Sue
New ZealandCouldn't see the Lake from the bed. Decor is getting a little tired. Jets in the spa not working. Cost was up there.
Big comfortable bed Nice hot spa Cafe nice and close Board walks along Lake great.
Stayed in November 2023
Reviewed: 9 November 2023
Julie
New ZealandBathroom lay out poor, cramped. Shower over bath dated, water pressure poor. Chairs & couch not comfortable. Glass & ledges in stairway up to first floor need dusting & cleaning.
Comfy bed.
Stayed in November 2023
Reviewed: 8 November 2023
Emma
AustraliaOver looked by the next building so needed to have one set of curtains closed for privacy. Also no lift so you need to carry luggage up stairs if on the first floor.
Booked last minute- excellent value- clean comfy with water views. Waterfront cafe was good too - lovely view.
Stayed in November 2023
Reviewed: 6 November 2023
Catherine
AustraliaNothing
Nice clean room. Good area for parking. Close to Taupo central
Stayed in November 2023
Reviewed: 2 November 2023
Dean
New ZealandThe facility was a bit dated.
Simple check in and plenty of car parks
Stayed in November 2023
Reviewed: 1 November 2023
Marna
New ZealandBed was really soft, not suitable if a person has back issues. Detachable showerhead would have been great!
Big room, very comfortable, quiet.
Stayed in November 2023
Reviewed: 27 October 2023
Vince
New ZealandBit far from town
Comfortable, clean
Stayed in October 2023
Reviewed: 26 October 2023
Hb
New ZealandPull out sofa in lounge was a bit uncomfortable for lounging in but not a major problem
Comfy bed, great view and the hot tub was a real bonus.
Stayed in October 2023
Reviewed: 17 October 2023
Jianlin
New ZealandThe main private SPA does not allow you to see the lake view from the SPA pool, and the massage function of the SPA pool is out of order. The hotel has a long history. Although it was renovated in 2014, the traces of time can still be seen. There are flaws in the hygiene and cleanliness. The WIFI password book that the staff specifically informed was dirty and had oil stains and hair left on it.
The service attitude of the hotel is very friendly. The front desk staff paid attention to the needs of the remarks. The room facilities are relatively complete.Plenty of parking spaces are available, and it's close to the lake and business district.
Stayed in September 2023
Reviewed: 13 October 2023
George
New ZealandNo wardrobe and tv on the side wall.shoild of been where the mirror was.
Comfort of bed
Stayed in September 2023
Reviewed: 6 October 2023
Sharon
New ZealandProximity to lake walkway-cycleway. Great location. The room was large and comfortable with a good microwave.
Stayed in October 2023
Reviewed: 28 September 2023
Leicester
New ZealandNo problem
Excellent
Stayed in September 2023
Reviewed: 27 September 2023
Linda
New ZealandI asked for a hotel that did breakfast but it doesn't do it everyday here which we had not expected so the first day we went into town for breakfast at Dixie Browns which was a nice meal.
We had a suite which we had not asked for but it worked well. there was also a spa on part of the balcony area which was lovely. The bed was comfortable and the room were spacious. The location was handy to town. There was free parking beside the hotel for our car.
Stayed in September 2023
Reviewed: 25 September 2023
Rose
New ZealandNot enough coffee satchets on bench
Cleanliness Helpful owners Privacy Perculated coffee
Stayed in September 2023
Reviewed: 25 September 2023
Shaun
New ZealandThe room .View and staff really helpful
Stayed in September 2023
Reviewed: 23 September 2023
John
New ZealandWe had no issues
The presentation, cleaness and value for money
Stayed in September 2023
Reviewed: 14 September 2023
Kyle
New ZealandBit dated, but totally fine for price.
Location/price
Stayed in September 2023
Reviewed: 14 September 2023
Rachael
New ZealandUpgraded to balcony but never used it because sun never touched it morning or afternoon. No couch.
Easy check in. Comfortable bed. Clean!
Stayed in September 2023
Reviewed: 10 September 2023
Faye
New Zealandnothing
everything great
Stayed in September 2023
Reviewed: 10 September 2023
Jenny
New ZealandHad a hiccup with the booking, accommodation wasn’t what we booked through booking.com, but on arrival the lovely gentleman at reception was able to amend.
Stayed in September 2023
Reviewed: 9 September 2023
Peter
New ZealandNothing
Was upgraded to a massive room, excellent.
Stayed in September 2023
Reviewed: 7 September 2023
Rob
New ZealandLack of car parks
Everything was nice, clean and comfortable however there were not enough car parks when we returned from dining out.
Stayed in September 2023
Reviewed: 30 August 2023
April
New Zealandshort duration of stay
Spa
Stayed in August 2023
Reviewed: 27 August 2023
Kyra
New ZealandRoom was small and expected a bit more. Was good for the time we were there.
Locations was perfect. Loved how close we were to everything.
Stayed in August 2023
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