213 Lake Terrace , 3010 Taupo, New Zealand
#29 of 60 hotels in Taupo
Guests' ChoiceBased on 988 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.4
Staff
9.0
Value for money
8.2
Free WiFi
9.0
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End of dialog contentReviewed: 28 May 2024
Handles
New ZealandIt's an older building so soundproofing isn't so good. Unfortunately we had an excited couple above us that stayed up late. I didn't enjoy the shower over the bathtub either.
Great lakeside location. An older facility but some nice designs, room was pretty good. Loved the jacuzzi outside the room. Room was excellent value, as was the attached cafe. I liked being able to park the car right outside our ground floor balcony
Stayed in May 2024
Reviewed: 27 May 2024
Michelle
New ZealandClean and tidy comfortable bed lovely view off the balcony
Stayed in May 2024
Reviewed: 22 May 2024
Noel
AustraliaStarff were excellent and the room was comfortable
We enjoyed our stay should have booked for longer but couldn’t
Stayed in May 2024
Reviewed: 15 May 2024
Warren
New ZealandA bit dated
Location and has private hot tub
Stayed in May 2024
Reviewed: 15 May 2024
Ian
New Zealandthe in-room compendium stated the onsite cafe was open Tuesdays to Sundays inclusive. When we wnt down for breakfast on Tuesday moening the afe was closed with a note n the dooe stating Open Wednesdays to Sundays
Stayed in May 2024
Reviewed: 14 May 2024
Shreta
New ZealandI travel alone often, and safety is my no.1 priority. I would suggest having a door lock from the inside so you know that you can lock the room yourself.
The view from my room was really nice! Comfy bed and really clean.
Stayed in May 2024
Reviewed: 13 May 2024
Melanie
New ZealandIt’s location close to lake
Stayed in April 2024
Reviewed: 12 May 2024
Heidi
New ZealandParking was alittle difficult as hotel was full. Had to double park on side of road.
Location was great. Room for one was perfect.
Stayed in May 2024
Reviewed: 11 May 2024
Brammall
New ZealandGood size spa on the deck built into a wee sheltered room. The rest of the deck is open for view.
Stayed in May 2024
Reviewed: 8 May 2024
Leanne
New ZealandBathroom is old and tired, which made some parts appear not as clean as they should be (like bath tap pulling away from the wall). Shower is over the bath. Toilet super difficult to flush .. had to try and get the button on just the right angle. Everything else was lovely, so is a shame the bathroom let it down a bit. Check-out was frustrating, as although during 'open' hours, there were no staff there, nor did anyone answer the bell. After quite a wait ended up just leaving keys on the desk
Lovely private balcony spa, with extra details like a blind on the enclosed part of the balcony to give extra privacy. Great kitchen facilities for such a small space, range of cup sizes, wine glasses, coffee plunger Massive and comfy bed.
Stayed in May 2024
Reviewed: 7 May 2024
Diane
New ZealandThe air con or fridge was quite noisy at night, otherwise fine. We went to get breakfast at the cove restaurant but it was closed today.
The room was spacious, clean and had every thing we needed. The bathroom was a little dated but I think that was reflected in the rate we paid. All up it was an enjoyable stay.
Stayed in May 2024
Reviewed: 6 May 2024
Saunders
New Zealandsomeone (people in the nex room drinking i think) bagged on our door in the middle of the night and ran off.
spa and beautiful view . bed was very comfortable.
Stayed in May 2024
Reviewed: 5 May 2024
Chris
New ZealandMaybe the spa could turn off at sleeping time
the spa
Stayed in May 2024
Reviewed: 4 May 2024
Lee-anne
New ZealandBed was too soft, very poor sleep
Great location & cafe on site
Stayed in May 2024
Reviewed: 4 May 2024
Cassie
New ZealandBathroom definitely needs to be undated. Parking was not the best.
Stayed in April 2024
Reviewed: 2 May 2024
Mike
New ZealandThe hottub was cool and you were unable to change temperature or add more water.
It was a lovely spacious room with great views.
Stayed in May 2024
Reviewed: 2 May 2024
Robert
IrelandPeeling paint, shower curtain in the bath, smell of curry in the lobby
The suite set up, the spa pool, the bed - very comfortable. Overall satisfactory, would stay again.
Stayed in April 2024
Reviewed: 30 April 2024
Marlyn
New ZealandNone
Room was very clean
Stayed in April 2024
Reviewed: 30 April 2024
Kelly-anne
New ZealandI was a bit put off with being on the ground floor and having strangers park right outside the deck to our room. It felt intrusive and less private and quiet for the relaxing spa.
The place was clean, the bed was comfortable, and the staff were friendly and helpful. Loved the spa on the deck after a long drive from Wellington.
Stayed in April 2024
Reviewed: 30 April 2024
Man
AustraliaMore standard facilities will be great. For instance, there is no luggage table nor closet for hanging clothes.
The environment and friendly staff.
Stayed in April 2024
Reviewed: 29 April 2024
Peter
AustraliaThe parking was like a jigsaw puzzle on the side road towards the lake. The bays were marked but you felt like you were parking on the footpath and needed to take care when parking or exiting. Someone reversed into back bumper overnight and no note but thems the breaks. Not the hotels fault.
Reception manned, friendly and helpful. Location great. Room facilities good with microwave, kettle, fridge etc. Bathroom clean and functional. Shower was for people of shorter stature but usable with plenty of hot water so all good. No lift to 1st floor but stairs wide and safe.
Stayed in April 2024
Reviewed: 27 April 2024
Hamish
New ZealandThere was nothing to not really like
Excellent room - largest ever stayed in!
Stayed in April 2024
Reviewed: 26 April 2024
Laura
United StatesThe room needed updating. The sink was cracked and there was spackle on the wall.
It was a large room and right on the water
Stayed in April 2024
Reviewed: 20 April 2024
Henriette
AustraliaThe hot tub on the balcony was wonderful. The Cafe for breakfast was great.
Stayed in April 2024
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