377 Frankton Road, 9300 Queenstown, New Zealand
#15 of 80 hotels in Queenstown
Guests' ChoiceBased on 997 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
9.0
Facilities
9.1
Staff
9.5
Value for money
8.3
Free WiFi
8.9
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End of dialog contentReviewed: 12 May 2024
Abhijeet
IndiaAll good
On the lake , lovely view and large spacious rooms
Stayed in February 2024
Reviewed: 10 May 2024
Anurita
IndiaSuperb location. And a great breakfast !
Stayed in April 2024
Reviewed: 30 April 2024
Yong
New ZealandThe bed is too soft.
Clean room with good location. Very close to the lake.
Stayed in April 2024
Reviewed: 26 April 2024
Rose
Isle of ManSet up of hotel makes for cold corridors.
It was beautifully presented once inside the room. Everything thought of.
Stayed in April 2024
Reviewed: 22 April 2024
Robyn
New ZealandLovely view
Stayed in March 2024
Reviewed: 22 April 2024
Janet
AustraliaStunning view
Stayed in April 2024
Reviewed: 21 April 2024
Melinda
AustraliaBreakfast was ok but amazing
Stunning views, friendly staff
Stayed in March 2024
Reviewed: 21 April 2024
Terry
United StatesBreakfast was good. A bit cramped in the dinning room but otherwise good. Staff was very helpful and friendly.
Stayed in April 2024
Reviewed: 16 April 2024
Josephine
AustraliaThe bed quilt could have been cleaner.
Exceptional service. Excellent hospitality
Stayed in April 2024
Reviewed: 9 April 2024
Fiona
AustraliaIncredibly spacious rooms with everything you need for a comfortable stay
Stayed in April 2024
Reviewed: 5 April 2024
Nida
United StatesOn the pricey side, but worth it.
Unbelievable views, amazing hospitality, great location. This is a luxury stay that is worth the money. Food and drinks were amazing! Book dinner at the hotel restaurant, you won’t regret!
Stayed in April 2024
Reviewed: 5 April 2024
Lize
Australiathe fact that smoking was allowed on the balconies. A guest from 2 floors down was constantly smoking on the balcony. that smoke made its way into our room through open balcony doors by us for fresh air
room was amazing - plenty of space and openness and size of balcony
Stayed in April 2024
Reviewed: 4 April 2024
Kelly
New ZealandNo airport shuttle service.
Lake views, quiet, facilities cater for all needs … and if it doesn’t the staff will sort it for you.
Stayed in April 2024
Reviewed: 2 April 2024
Robert
AustraliaAll good
View was amazing and room was great
Stayed in March 2024
Reviewed: 1 April 2024
Sue
AustraliaA bit out of the city but the shuttle shuttle service was good
Amazing water pressure great shower very hot water
Stayed in March 2024
Reviewed: 1 April 2024
Geoff
United KingdomThe location is excellent, and rooms are exactly as described. The staff were very friendly. The restaurant was excellent with super food and customer service.
Stayed in March 2024
Reviewed: 31 March 2024
Agustin
SwitzerlandLimited options for room service
Excellent view; fast attention
Stayed in March 2024
Reviewed: 31 March 2024
Anna
United KingdomBreakfast slightly chaotic.
The view from the room was stunning. Good comfortable room. Very helpful, friendly staff. The shuttle was a super service and so punctual. Breakfast slightly chaotic and toasters not fit for purpose.
Stayed in March 2024
Reviewed: 28 March 2024
Sunshine_babe
AustraliaThe shuttle bus service could be more frequently.
We love staying in The Rees Hotel & Luxury Apartments. I am always a bit anxious when travelling with families. But I'm glad we had a decent stay for 5 nights. The hotel apartments are beautiful and the food at the restaurant was delicious. Kids' meals were NZD12 in a big portion(See photo fish and chips). Hotel service was great! The location, the views, and everything else were just wonderful! Highly recommended it if you are going to queenstown.
Stayed in March 2024
Reviewed: 28 March 2024
Amira
IsraelPartial view which was ok if it did not create a privacy problem as floors are half overlapping and people from below see into your room…:( Although dinner was amazing the dinning area is really not designed well! Very very noisy… awful lighting more like a dining room in a cafeteria then an expensive dinner in a great hotel.
Large comfortable room Great location Dinner was amazing
Stayed in March 2024
Reviewed: 20 March 2024
Jonnie
United StatesBeautiful near lake, lovely furnishings.
Stayed in March 2024
Reviewed: 18 March 2024
Mark
AustraliaA bit pricey despite the positives. Cafe food options & coffee were canteen like ( albeit with nice views) . Planetarium show only available at 7 pm which overlaps with dinner.
Great location , facilities and dining options. Staff mostly pleasant and available when needed. Good views from room & public areas.
Stayed in March 2024
Reviewed: 9 March 2024
Tireina
New ZealandThe bed - we could feel that it was two beds pushed together and it was uncomfortable. For the price we paid, just didn’t seem quite right to feel uncomfortable in an expensive room.
Spa bath was relaxing. The view was amazing & dreamy. The free shuttle bus was a life saver. The bar at reception was so nice, such good coffee with an amazing view to look at.
Stayed in March 2024
Reviewed: 8 March 2024
Renee
United States1/2 the employees were incredibly rude. I mean just crazy rude and the other 1:2 were incredibly nice. It was so strange.
The lobby was nice
Stayed in January 2024
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