291 Fenton Street, 3010 Rotorua, New Zealand
#16 of 81 hotels in Rotorua
Guests' ChoiceBased on 663 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.1
Facilities
8.8
Staff
9.5
Value for money
8.8
Free WiFi
9.3
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End of dialog contentReviewed: 22 April 2024
Awatea
New ZealandVery poor wifi especially in room 20
It was very clean and tidy
Stayed in April 2024
Reviewed: 16 April 2024
Shazlin
New ZealandStaff was amazing
Stayed in April 2024
Reviewed: 10 April 2024
Simal
New ZealandThe cooking space should be little big
Stayed in February 2024
Reviewed: 3 April 2024
Yi-hsuan
New ZealandI would say about the bed. It was way too soft.. but very clean and comfy
We prepared our own breakfast but the kitchen was well prepared. Very appreciated and it was very clean. Staffs also speak mandarin. They were very friendly
Stayed in April 2024
Reviewed: 23 March 2024
Heather
United StatesAll the walls were bare. Some artwork would add personality to the space.
Excellent location near downtown Rotorua. Comfortable bed and layout. Ample patio furniture in the back yard area for cocktail hour and the soaking tub in the back was fun. Good efficiency kitchen for making breakfast and spaghetti one night.
Stayed in March 2024
Reviewed: 22 March 2024
Kate
AustraliaThe property was all fine nothing we couldn’t help on short notice.
The property was really good as it was a sudden book on our end. Thankfully was available and had a great big space for us with clean appliances and great amenities such as the laundry was a plus and the hand wash and lotion was lovely.
Stayed in March 2024
Reviewed: 21 March 2024
Linda
New ZealandNothing
Lovely owner. And clean room
Stayed in March 2024
Reviewed: 20 March 2024
Susan
United KingdomBit of a walk to centre but nice and quiet and local shops abailable
Stayed in March 2024
Reviewed: 20 March 2024
Annette
CanadaDining table in studio belonged in a patio. Kitchen could’ve used a coffee plunger.
Clean. Updated. Kitchen was efficient.
Stayed in March 2024
Reviewed: 14 March 2024
Peter
United StatesNothing
Very accommodating staff
Stayed in March 2024
Reviewed: 14 March 2024
Britten
United KingdomWe were very pleasantly surprised by the suite. We loved the thermal pool. The washing facilities were also very welcome. Staff helpful, pleasant and polite. Thank you.
Stayed in February 2024
Reviewed: 7 March 2024
Les
AustraliaGreat location and very clean modern rooms. Definitely stay again. Highly recommended.
Stayed in March 2024
Reviewed: 5 March 2024
Julia
United KingdomThe geothermal spa was in need of some renovation.
Well positioned to be able to walk into the main town and to some of the key attractions and visits. The manager was friendly and helpful. The apartment was very clean, seemed recently refreshed and the facilities were good. All information was clear and handy.
Stayed in February 2024
Reviewed: 4 March 2024
Les
AustraliaThere was nothing to dislike.
Beautifully renovated. Clean. Very helpful staff.
Stayed in March 2024
Reviewed: 27 February 2024
Chingman
Hong KongVery quiet neighbourhood, the car park is sufficient. The apartments are big and my family loves it too!
Stayed in February 2024
Reviewed: 25 February 2024
Koki
Japannone
Everything is good. We realy satisfyed.
Stayed in February 2024
Reviewed: 23 February 2024
Jane
United KingdomA bigger coffee pot.
Made our own breakfast, but the kitchen was well equipped.
Stayed in January 2024
Reviewed: 22 February 2024
Cheryl
AustraliaFriendly staff very helpful..Clean and comfortable room.
Stayed in February 2024
Reviewed: 20 February 2024
Theresa
New Zealandwas very clean
Stayed in January 2024
Reviewed: 18 February 2024
Anna
New ZealandNo car park available on 2nd night and had to park on street
Clean, good facilities
Stayed in February 2024
Reviewed: 18 February 2024
Wendy
New Zealandfriendly accomdating staff location
Stayed in February 2024
Reviewed: 18 February 2024
Christine
United KingdomBad smell from the thermal pool in the room at times. No obvious way to recycle plastic etc.
Staff, laundry facilities, comfortable bed, good shower, very quiet, good location.
Stayed in February 2024
Reviewed: 10 February 2024
Carleen
New ZealandN/a
Clean and tidy very spacious
Stayed in January 2024
Reviewed: 7 February 2024
Leigh
New ZealandAs a suggestion i would have liked a mirror in the bedrooms.
Roomy lounge and bedrooms, comfortable. clear instructions and well looked after by Emily.
Stayed in February 2024
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