Thermal Oak Motel is located in Rotorua and offers modern studios, one and two-bedroom suites and three-bedroom apartment. All accommodation is equipped with a flat-screen TV, air-conditioning, full kitchenette, free unlimited WiFi and on-site free parking. Thermal Oak Motel is just 10 minutes' walk from the city centre of Rotorua. Guests can enjoy activities, sights, and experiences around Rotorua. The nearest airport is Rotorua Regional Airport, 9 km from the accommodation.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.1)

Free parking available on-site


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
and
1 extra-large double bed
2 single beds
and
1 large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
2 single beds
Bedroom 1:
2 single beds
Bedroom 2:
1 large double bed
Bedroom 3:
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.5
Facilities
8.8
Cleanliness
9.3
Comfort
9.2
Value for money
8.8
Location
9.1
Free WiFi
9.3
High score for Rotorua
Select topics to read reviews:

See what guests loved the most:

  • Y
    Yi-hsuan
    New Zealand New Zealand
    We prepared our own breakfast but the kitchen was well prepared. Very appreciated and it was very clean. Staffs also speak mandarin. They were very friendly
  • Kate
    Australia Australia
    The property was really good as it was a sudden book on our end. Thankfully was available and had a great big space for us with clean appliances and great amenities such as the laundry was a plus and the hand wash and lotion was lovely.
  • Britten
    United Kingdom United Kingdom
    We were very pleasantly surprised by the suite. We loved the thermal pool. The washing facilities were also very welcome. Staff helpful, pleasant and polite. Thank you.

Property surroundings

Facilities of Thermal Oak Motel
Great facilities! Review score, 8.8

Most popular facilities
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Laundry
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Kitchen
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Kitchenette
Living Area
  • Seating Area
Media & Technology
  • Flat-screen TV
  • TV
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Accessible parking
Services
  • Daily housekeeping
  • Luggage storage
  • Tour desk
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
General
  • Designated smoking area
  • Air conditioning
  • Tile/marble floor
  • Heating
  • Carpeted
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Accessibility
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
Wellness
  • Hot spring bath
Languages spoken
  • English
  • Chinese

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Thermal Oak Motel takes special requests - add in the next step!

Check-in

From 14:00 to 18:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
13+ years
Extra bed upon request
NZD 35 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card Eftpos Cash Thermal Oak Motel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that there is a 2% charge when you pay with a credit card.

When booking more than 4 rooms, different policies and additional supplements may apply.

Pre-Authorization of $5.00 per room is required prior or on arrival for incidentals and security purpose from your credit card. It will be released back to your card after your departure. This normally takes 7 working days but can be longer depending on your bank.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Thermal Oak Motel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

FAQs about Thermal Oak Motel

  • Thermal Oak Motel offers the following activities / services (charges may apply):

    • Hot spring bath

  • Check-in at Thermal Oak Motel is from 14:00, and check-out is until 10:00.

  • The prices at Thermal Oak Motel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Thermal Oak Motel include:

    • Studio
    • Suite
    • Apartment

  • Thermal Oak Motel is 0.8 miles from the centre of Rotorua. All distances are measured in straight lines. Actual travel distances may vary.