The elevators were a little slow. The only problem I had with the room is that the bathroom lighting would illuminate the bedroom area when turned on while people are asleep.

The cleanliness of the entire hotel. The rooms were very spacious and very clean. The employees always greeted the guests with a smile. The staff was very helpful with booking excursions and transportation.

Stayed in April 2024

Nothing

Value for money. Comfortable rooms. Great choice in breakfast.

Stayed in April 2024

I love the fact that they acknowledge my birthday

Stayed in April 2024

The soap in the bathroom finished on the 3 day and I requested it to be refilled which was never done also you need to do a better package to deal with late checkouts based on availability

I loved the seamless checking in and the passing if information and advice

Stayed in April 2024

The bell staff was great and so was the front desk staff.

Stayed in April 2024

staff and room

Stayed in April 2024

Excellent place love it

Stayed in March 2024

Maybe the hot water could've been a tad hotter. Since you asked for something.

The Riu never disappoints. Everytime I'm in Panama City 🇵🇦 I stay and from the delicious breakfast the room service the always helpful staff. Everything is always as close to perfect as can be. The rooms are immaculately and cleaned daily.

Stayed in April 2024

The internet fluctuated sometimes and the language barrier made communicating difficult at times

The staff was welcoming, helpful and well mannered. The hotel was clean and there was an amazing smell especially in the lobby area. The location was very close to the airport, the malls, shops and food outlets. The breakfast was bountiful with many options for different palates, the capable staff assisted and made recommendations when asked. It will be remise of me if I don't say a special thanks to Ana, she will always greet us with a happy smile which was appreciated. Riu thanks for the surprise birthday platter it was tasty and well appreciated. Despite the stay was too short (I didn't want to leave) it was clear to me that this hotel aim to please, the little gestures to make our stay memorable did not go unnoticed.

Stayed in April 2024

Not much restaurant open on for dinner. We were there on Sunday

Breakfast, Room

Stayed in April 2024

had to go home!

breakfast buffet was excellent

Stayed in April 2024

Nothing everything was perfect

The rooms were very clean felt safe and comfortable as well. The breakfast was wonderful missed it already

Stayed in April 2024

Nothing.

The team was super friendly, the bedroom was perfect (very big, clean and beautiful), the breakfast had a lot of options and all was delicious.

Stayed in March 2024

Nothing — all was excellent in our experience.

We spent our last night in Panama at the Riu Plaza following our excellent experience the night of our arrival in the country. This time, we chose to stay in a Senior Suite, which was super spacious and quiet — it was also on a high floor with a sea view, which once again gave us fantastic views over the city to the sea. As with our first stay but 10 days earlier, we enjoyed a sumptuous and plentiful buffet breakfast, with excellent fresh, cold, cooked and baked food choices. We experienced a very clean hotel, with attentive staff, in a great location for getting out and about in Panama city.

Stayed in April 2024

Nothing.

We had an excellent night’s sleep following our 12 hour flight. Our spacious room was on a high floor with a sea view, which gave us fantastic views over the city to the sea. We enjoyed a sumptuous and plentiful buffet breakfast, with excellent fresh, cold, cooked and baked food choices. We experienced a very clean hotel, with attentive staff, in a great location for getting out and about in Panama city.

Stayed in March 2024

Uncomfortable pillow, coffee at breakfast

Quality of service, quality of food, comfortable bed, value for money

Stayed in April 2024

Everything from the lobby straight to the room I never stop say wow😲 was amazing.

Stayed in March 2024

A bigger pool

👍

Stayed in April 2024

The breakfast

Stayed in March 2024

Housekeeper left 1 wash rag everyday even when we asked to have 3 since it was 3 of us were sharing a room. At the end of the day we had to call front desk for 2 more. The key to operate the elevator was a bit much as you had to ensure that once you leave the room you had to walk with the key card.

I like the 50 studio staff especially Nataly and Luiz always made sure we drank and laughed,...Pool was ok….the room was good we had a view we loved. Great location in the city. Frank at front desk was amazing and was always welcoming. Breakfast was ok and we were able to eat.

Stayed in April 2024

Love everything

The view

Stayed in April 2024

Everything was fine.

Clean, comfortable with great location. Bed and breakfast was amazing. Great value for money.

Stayed in April 2024

Nice hotel exceeds my expectations!

Stayed in April 2024

Nothing

Breakfast was delicious.

Stayed in April 2024

Great location. Amazing buffet and they upgraded up to a suite!

Stayed in April 2024