Heater was not the best.

The location was good, people were friendly and accommodating.

Stayed in April 2024

It was our 3rd time staying here. We liked it and is good value for money which is why we kept coming back. Was weird when we checked in this time though. We reserved though booking.com using soles as the currency but when we checked in they converted the soles to usd, then converted usd back to soles using a different exchange rate so that they charged us more than the soles stated on our booking confirmation. Wasn't a huge difference (about $4) but did leave a bit of a bad taste like they were yrying to scam us

Stayed in December 2023

Room was a little bit small, as well the bathroom, and there is no heating, so be careful if you’re staying during the cold months.

Hotel has a great location, 5 min walk from main square. Staff were friendly. We loved lobby and Christmas decorations. There are a several markets and laundry services nearby.

Stayed in December 2023

Bring a jacket

Good value, nice location, friendly staff, I’ve stayed there before and appreciate the accommodations, nice place to stay while in Cuzco

Stayed in July 2022

No heating in the room but you can pay extra to have a portable heater

Location - Close enough to the plaza but elevated enough that you get the view of the city. Room was big and comfy Breakfast was good with teo bread, sunny side up egg, and orange juice! :)

Stayed in June 2022

You cannot enter the hotel on your own. Have to ring a bell each time.

Stayed in May 2022

The breakfast is very basic with limited choice. The views of the rooms are not great. We stayed in 2 different rooms, one with a limited view on the city (although sold as with a panoramic view) and one facing a wall.

Great location in the heart of San Blas. Good size rooms with hot showers (but low pressure). Staff super nice and accommodating, they happily kept our belongings during our 4 day trek!

Stayed in June 2022

staff was super helpful, good location, quiet, pet friendly

Stayed in February 2022

As some of the others have mentioned, there was some noise at night, but in comparison with other places in Peru, this was still the quietest place we stayed in. Also, the breakfast could be a little bigger.

The room was comfortable and, more importantly, clean. The wifi was the fastest I've experienced in Peru and the staff was very friendly and ready to help us with directions and store our luggage, while we were out of Cusco. Also, the place is located in the best part of the city with plenty of great restaurants around every corner.

Stayed in December 2021

There was mold in the bathrooms roof. But other than that it was clean.

It was clean and comfortable.

Stayed in November 2021

Tucked in a quiet pedestrian street, short walk away from the main square. Nice views, nice breakfast!

Stayed in June 2021

Room was little bit colder, but that is quite common in Andes.

The owners were great, very kind. Breakfast was good, nice location, close to Plaza de Armas. I recommend it!

Stayed in June 2021

The stuff was exceptionally helpful and nice people.

Stayed in March 2024

Adorable, cozy room with an incredible balcony view. Great location. Great if on a budget. Warm atmosphere and very kind staff! Would recommend.

Stayed in January 2024

Breakfast its too late. There isn´t hot water. Smell not so good.

Location

Stayed in August 2022

It said it was pet friendly then they told us our dog couldn’t stay with us! Unacceptable!!

Friendly staff.

Stayed in August 2022

You could hear a bit of noise from the hallway, and the shower never heated up.

It was a great location, and friendly staff

Stayed in May 2022

unfortunately it was very cold in cusco at night and we came back from a 5 day hike so we wanted hot showers - it was lightly warm at best. the room was quite old and needed updating, especially in the bathroom where the sink only had cold water.

the staff were really helpful

Stayed in May 2022

I had trouble figuring out the shower temperature and water pressure but I didn’t ask for help either. Probably just user error.

When other properties ignored or told me they wouldn’t accommodate my vegan needs Andean South Inn came through with an AMAZING breakfast. Having just finished the Salkantay Trek the night before I was so appreciative of the help. They also held my bags while I went to Pisac before my bus left at 6 pm. Very accommodating and helpful hosts!!

Stayed in May 2022

Breakfast was very bland and does not add up to the pictures. no fruit only white buns with jam, a juice and a fried egg. Staff was not very service-minded.

Our stay was a bit better than the last time we stayed there. We got extra blankets.

Stayed in May 2022

When we arrived at the time of check-in, 11:00 am, the room wasn’t ready and we were told that the room wouldn’t be ready before 12:30. They also claimed the time of check-in had been changed even though a poster on the wall said time of check-in was at 11:00. They gave us a dark room, no view at all and there wasn’t any hot water either. I had read they could provide an early breakfast when going to Machu Picchu, but this wasn’t the case. I had added breakfast to my booking because of this service. When they didn’t provide me the breakfast, I asked for a refund, which they denied me.

The location is very good and located in a lovely part of Cusco, San Blas. A few minutes to Plaza de Armas and cute cafes in San Blas. They stored our backpacks while we were at Machu Picchu.

Stayed in May 2022

Mostly, the bathroom. The water current wasn’t steady, and one of the nights the cold water didn’t work, hence the shower was burning hot (usually an upside, however this time - it was just impossible to get under the stream). The toilet didn’t flush well. There’s only a cold water option in the sink. The room was freezing all day long. Also, the curtains don’t really block the sunlight from coming in.

Staff was nice, the room was very clean and had been cleaned every day of our stay.

Stayed in May 2022

You have to pay extra to have heat in the room. Quite crazy as it’s not our fault if there is hole in the window frame..

The location was great

Stayed in September 2021

There is a 5% hidden fee. You have to pay for your towels. Breakfast is not included. Getting a good temperature for the shower was VERY hard, it fluctuates from scolding hot to freezing cold, without even moving the handles (I think this happened as other people were showering and changing the temp). The place is clean, but it doesn't seem to be maintained that much. The paint was flaking off the wall, and carpet was a thin piece of cloth stapled to the floor.

Great location, just a few steps away from the plaza de armas.

Stayed in September 2021