Chalets showing signs of age. Need for modernisation; simplification? Would be nice to have a range of artesanal beers / different varieties, including mini-bar.

Perfect location for snorkeling and relaxing. It never felt crowded. Coral reef is the best on the island and footsteps from your room. Breakfast was to a very high standard. Excellent croissants and jams. Friendly and helpful staff. I wish I could have stayed longer than two nights.

Stayed in April 2024

Physical place needs a bit of updating. Wood finishes, plumbing, furniturr.

Almost everything

Stayed in March 2024

Rooms could be updated somewhat, but no major concerns.

Room was great, very comfortable but could be updated. Breakfast had lots of choices and staff were very responsive.

Stayed in March 2024

The vegetarian options were limited

Loved the snorkelling

Stayed in March 2024

Nothing

Everything was in close proximity to everything

Stayed in February 2024

Billing errors but resolved without controversy

Location, nice over water bungalow, inclusion of meals

Stayed in December 2023

Public restrooms rooms were in bad repair, hot and poorly ventilated.

Beautiful location, easy beach access, clear water, coral reefs.

Stayed in December 2023

Very cosy hotel on the beautiful beach, nice little pool, good food and super friendly staff. The gourmet restaurant is amazing!

Stayed in December 2023

Sometimes things were a bit to far to walk.

Calm, peaceful. Staff always willing to help.

Stayed in October 2023

Need a car if you’d like to try other restaurants.

The water around the hotel was spectacular, the best I’ve ever seen. Snorkeling was exceptional

Stayed in November 2023

Compared to its classification and price, the half-hour check-in and queuing is quite ridiculous... The staff had to be told to at least get a clean glass during the queue, so that you can drink from the displayed water... The overpriced dinner is so unpalatable.

On one of Moorea's most beautiful beaches, in a wonderful park, extremely cozy bungalows with good snorkeling facilities!

Stayed in November 2023

The pool was nice, but ok. the only other thing I did not love was the beach restaurant/bar - it had a limited menu and was open only for a few hours during the day.

Hotel was beautiful. We stayed in the land cottages overlooking the overwater bungalows. We could snorkel right off our rooms. The rooms were amazing - very large, and could easily sleep 3 - even though we had 3 rooms booked. The breakfast that was included was very good - especially one of their chefs who made daily omelettes and crepes for us, and also was very personable and would make jokes etc. Dinner was great at the restaurant as well and they had live music on most nights. It was not as large as the Hilton, which we visited during our stay, and felt more personable and cozy, and not crowded at all - except during peak breakfast hours. Staff were very friendly and attentive. The best part was that you could snorkel right off the beach or from your rooms and see fish.

Stayed in August 2023

The food quality and service were subpar for such a highly rated and expensive hotel.

Gorgeous location. Over water bungalow was beautiful.

Stayed in November 2023

Same as any Pacific resort.

Very comfortable

Stayed in September 2023

Dinner options are limited at the resort itself. You can eat better outside of the resort and for a cheaper price in Maharepa, which you can get to by taxi or bike.

Our overwater bungalow was beautiful and a really romantic setting. Lots of beautiful fish on the reef and rays often visible. Yumi at the dive shop was really helpful and attentive. Good spread at breakfast. Would recommend hiring bikes for a day to get out and see the island. You can find hidden ears outside of the resort.

Stayed in October 2023

Nothing

This hotel was stunning!! From the moment you arrive it really is an exceptional experience. Would highlightly recommend everything about it.

Stayed in September 2023

Reception area was a bottleneck where 10 or 15 minute waits were common before getting assistance. This is a French hotel, with French fusion cuisine and French mannerisms. For our private dinner that cost us 500 usd, we were hoping fir a vegetarian non fish main that didn't just consist of tofu as a replacement for the fish. Slightly awkward for a romantic couples massage for a same sex couple at a honeymoon destination resort but have to fill out separate forms where each of us had to fill out the female part of a his/her section on the form. These are slight issues that don't detract from overall great experience we had.

Overwater bungalow was spacious, hotel was in good location. We traveled across Raiatea, Moorea and Tahiti and saw other hotels with over water bungalows. Sofitel Kia Ora had the nicest ones, at a beautiful private lagoon. The buluffet dinner and breakfast are excellent. Lots of options for vegetarians. A lot of activities that you can book through the hotel and all staff were helpful and gracious, and responsive when we brought up issues. We got a fabulous massage as a couple at the spa. All guests also get free snorkel gear which we used a lot in the Lagoon. There's plenty to see on the island as well. We also had a private romantic dinner on the beach with classical French custom dinner the chef designed for us. Setting and decoration were stunning.

Stayed in September 2023

The bungalows were so cute and comfortable! Resort was very romantic.

Stayed in September 2023

Heaven on earth

Stayed in September 2023

NA

SIMPLY BEAUTIFUL!!!

Stayed in September 2023

Room was amazing, the beds are so comfy and everything was very clean. The breakfast was also very good with lost of choices, no need to mention how great was the beach!

Stayed in September 2023

Nothing, it was all magical.

The staff was amazing, the resort was beautiful, and the food was top notch. Once in a lifetime trip and we are so happy we stayed here! I cannot say enough about the staff, they were all so friendly and helpful.

Stayed in August 2023

The service in the restaurant. The plates came out from the kitchen cold.

Beach, room

Stayed in August 2023

Location and staff were amazing

Stayed in August 2023