Rua Do Bom Jesus, nº 22, 9100-152 Santa Cruz, Portugal
#30 of 90 hotels in Santa Cruz
Guests' ChoiceBased on 813 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
8.8
Facilities
8.8
Staff
9.4
Value for money
9.0
Free WiFi
8.8
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End of dialog contentReviewed: 3 May 2024
Kateřina
Czech RepublicNothing
The stuff was very nice, location is great - close to the airport. The room was big, clean. There was also swimming pool outside. In the town there are a lots of restaurants near by. Really enjoyed our stay
Stayed in May 2024
Reviewed: 30 April 2024
Matúš
SlovakiaOur stay was very comfortable and all around a very good experience, they even helped us with renting a car + the employee from Venezuela (can’t remember the name) helped us a great deal and was always very polite so we would like to thank him 🙏🏻 and definitely recommend
Stayed in April 2024
Reviewed: 30 April 2024
Rait
EstoniaWoderful breakfast. Friendly staff. Close to airport, but quiet.
Stayed in April 2024
Reviewed: 29 April 2024
Duggan
CanadaThe rooms are a little stuffy and the climate control was very confusing. You could just leave a window open because of the noise of the plane landing.
Great location. Walking distance to the little village the walkway along the ocean and many restaurants. Also a 10 minute taxi to the airport. Breakfast was excellent..
Stayed in April 2024
Reviewed: 27 April 2024
Cristiana
United KingdomRoom could have been better prepped - no shower gel in the room for the duration of my stay for ex. Apart from that - you get what you pay for, don't expect a luxurious experience, but a safe, decent place to stay in for a short while.
This is a perfectly nice hotel if you're passing through / need to be near the airport, as I was. Its location is a bit too random for it to be a destination place - but it's a good hotel and its value for money is unbeatable. Good breakfast, big room, + there's a pool if you wish to use one. I would not choose this place as a base for a long holiday, but it's perfect for a few days. Its garage has a decent number of spaces, but I can see how it could get filled up easily - and it can be tricky to park sometimes. Didn't try its restaurant for dinner, but it's a minute's walk from Santa Cruz downtown (which is lovely)
Stayed in April 2024
Reviewed: 25 April 2024
Bradescu
RomaniaThe breakfast was poor, 2 types of veggies only, the chef wasn't really a chef the eggs were so basic and tasteless. The cleaning ladys were so bag, we needed to ask to change our bedsheets because it was ruptured and with red spots...they changed it to another ruptured one. They don't iron the sheets so when you arrive it is like they gave you the same sheets from the previouse quests.
The hotel workers were amazing. Reception employes specially. And a very nice lady who made us coffee every morning. Our fly was at night so they let us use the gym showers, gave us towels.
Stayed in April 2024
Reviewed: 23 April 2024
Kamile
United KingdomLate check in was available, personnel was friendly. Good breakfast included.
Stayed in April 2024
Reviewed: 21 April 2024
Jon
CanadaHappy customer. We stay there every year on our way home.
The room was nice. The breakfast was excellent.
Stayed in March 2024
Reviewed: 19 April 2024
Jayne
CanadaBeautiful room, great breakfast, love the location
Stayed in April 2024
Reviewed: 19 April 2024
Pablocaudet
NetherlandsNothing! :) The hotel is near by the town, walking distance, where you can find many restaurants and cafeterias. As well as a church and very nice view to the mountains and also landing planes in the airport from the beach. Very well recommended hotel!
Excellent personal, very kind and helpful. Breakfast was also very nice with variety of local products and options. We also liked the installations, but it was a pity we could not used the swimming pool due to stormy weather but definitely we will get back!
Stayed in March 2024
Reviewed: 19 April 2024
Szvoboda
HungaryAt the reception everyone was very helpful and kind. They did everythig for us to spend our vacation perfectly. Jonattan at the reception was truly awesome, he was kind and friendly. The breakfast was perfect, not much but the best.
Stayed in April 2024
Reviewed: 19 April 2024
Claire
United KingdomThe hotel was situated in a very convenient location, just a few minutes walk from shops, restaurants and the beach. The room was clean and comfortable and the staff were very friendly and helpful.
Stayed in April 2024
Reviewed: 19 April 2024
Zsófi
HungaryAt the reception the girls were dressed in dirty blouses.
It was modern and full of light
Stayed in April 2024
Reviewed: 18 April 2024
Charles
United KingdomNothing
Clean,modern small hotel with great staff
Stayed in April 2024
Reviewed: 18 April 2024
Jan
Czech RepublicPersonal was excellent and room cleaned
Stayed in April 2024
Reviewed: 17 April 2024
Anwar
United Arab EmiratesThe A/C had a water dripping sound to it
Everything is awesome
Stayed in April 2024
Reviewed: 17 April 2024
Levente
United KingdomOne of the receptionist girl was rude and was on her phone constantly while talking to her. The car park under the hotel is really small and we were always struggling for space.
Breakfast was superb with fresh food and bakery every morning. The location is close to the airport and there are various restaurants nearby with excellent food. The sea is very close by as well.
Stayed in April 2024
Reviewed: 17 April 2024
Amanda
United KingdomVery convenient for airport and local facilities. Nice pool and bar area.
Stayed in April 2024
Reviewed: 14 April 2024
Lawrenson
IrelandAmazing spot for a last night stay with an early flight, the staff we incredible and even prepared us an early breakfast.
Stayed in April 2024
Reviewed: 13 April 2024
Marta
PolandNothing
Very friendly and helpful staff, good breakfast.
Stayed in April 2024
Reviewed: 12 April 2024
Roberta
CroatiaWe loved everything and will be back!
Beautiful hotel, nice location, everything you need.
Stayed in April 2024
Reviewed: 11 April 2024
Vítězslav
Czech RepublicNothing
The bed, staff, breakfast
Stayed in April 2024
Reviewed: 2 April 2024
Joe
United KingdomUnderground parking is limited and extremely tight, we managed fine but worth being aware if you have a tight schedule or large car that it might become an issue. The food was extremely convenient but a short walk into town made for better evening dining and the coffee at breakfast left a lot to be desired.
Location was perfect, very close to airport and our hire car office. Our flight was delayed due to adverse weather and the communication from the staff was fantastic, really put my mind at ease being a day late.
Stayed in March 2024
Reviewed: 2 April 2024
Jonathan
United KingdomNo balcony; no bidet; poor main course in Hotel restaurant (inedibly tough duck meat)
Good breakfast, spacious room, comfortable bed and comfortable sofa. Proximity of sea front promenade and plethora of local restaurants.
Stayed in April 2024
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