Rua Do Bom Jesus, nº 22, 9100-152 Santa Cruz, Portugal
#2 of 7 hotels in Santa Cruz
Guests' ChoiceBased on 805 hotel reviews
8.7Cleanliness
9.1
Comfort
8.9
Location
8.8
Facilities
8.8
Staff
9.4
Value for money
9.0
Free WiFi
8.8
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End of dialog contentReviewed: 27 January 2024
Agnieszka
PolandZatkany odplyw w prysznicu i kwaśna woda w basenie
Lokalizacja
Stayed in November 2023
Reviewed: 23 January 2024
Stefan
SwitzerlandYou have to be lucky to get a parking spot.
Friendly staff, clean room and decent breakfast. Thank you for the champagne for my birthday ♡
Stayed in January 2024
Reviewed: 14 January 2024
Martina
Czech RepublicGood breakfast, nice quiet room, very clean and comfortable. Easy access from the airport and to connection local transport.
Stayed in December 2023
Reviewed: 8 January 2024
Andrea
ItalyChef in the morning awesome !!
Stayed in January 2024
Reviewed: 7 January 2024
Leigh
United StatesWe had a great stay. The staff was very accommodating. We had to check out at 4am and they prepared some food ahead of time so that we could have a small amount of breakfast (bread, meat, cheese, fruit, and yogurt) before leaving. We really enjoyed our stay here. The rooms were very nice also.
Stayed in December 2023
Reviewed: 3 January 2024
Octavia
GermanyNothing
I like the friendliness of the staff. My wife and I had a late flight due to a delay from the airline, but the staff was very accommodating and still made sure to give us a ride to the hotel once we landed. Also, since it was so late, we were hungry and didn't know what we could eat, but the hotel went out of their way to make a pizza for us. The overall cleanliness of the hotel was great too. I felt very welcomed by the staff overall and the increased our quality of our stay tremendously
Stayed in January 2024
Reviewed: 1 January 2024
Markus
GermanyThere was nothing I didn't like.
This hotel gives you everything you could ask for when looking for a relatively high end stay: 24h reception, a restaurant, a (small) pool, nice interior, qualified and polite staff, and even the fitness room isn't a heap of trash like in most hotels that feature one - here enough cardio machines are actually working to do some serious training (no weights or calisthenics though). The hotel is right beneath a bridge with a huge road, but I didn't really notice. Nice balconies, working WiFi, a picturesque and revealing 3D-map of Madeira right beneath your feet at the entrance - I can't find any fault here.
Stayed in December 2023
Reviewed: 27 December 2023
Zahra
United KingdomFood could be better.
It was clean, the staff were friendly. Food was average. Quite area 40 min far from Funchal by bus.
Stayed in December 2023
Reviewed: 25 December 2023
Mouschka
DenmarkThat the bubble pool was not heated. That would have made the stay perfect! Or a masseur in the hotel :-)
The staff were extremely servicable. The manager even helped me get my car out. And the restaurant staff really met my needs of a glutenfree & vegan diet. I was very happy that there was a parking. The bed was big & good. Very clean & modern hotel. Proximity to the airport & still cosy near the small town centre, but calm.
Stayed in November 2023
Reviewed: 24 December 2023
Luis
GermanyThere was nothing wrong or anything negative during the stay, I really found the stay really pleasant.
Staff was professional, friendly. Facilities, room, was very good, I really enjoyed the stay. Breakfast was very nice, lots to choose from, and cooked fresh.
Stayed in December 2023
Reviewed: 23 December 2023
Schouten
FranceThere is nothing that we didn't like on this hotel.
- Check in went fast, we arrived late at night and the key was ready by arriving. - Room was clean and big enough, - Breakfast was really good there was more than enough choices.
Stayed in December 2023
Reviewed: 23 December 2023
Adrian
IrelandBed mattresses are hard (very little padding, feel springs) and awful coffee in the coffee machine for breakfast.
Very clean. Very well maintained. Great location for airport. Santa Cruz pretty village. Hotel management try hard to keep hotel pristine.
Stayed in December 2023
Reviewed: 22 December 2023
Jakub
Czech RepublicExcelent and helpfull staff. Thx for all recomendation for travel and local food. Very good bed and clean room. We like the breakfast with amazing cook. :-)
Stayed in December 2023
Reviewed: 18 December 2023
Aleksandra
BulgariaGood location near the airport. Big ,clean, comfortable room with a fridge. Good breakfast and swimming pool. Good value for the money.
Stayed in December 2023
Reviewed: 14 December 2023
Alison
United KingdomNothing
Great location. Spacious rooms. Excellent, helpful and friendly staff.
Stayed in December 2023
Reviewed: 11 December 2023
Mykhailo
UkraineBreakfast could be improved with more vegetables and fruits. Coffee was disappointing.
Very nice modern hotel with a private garage parking. Room had a fridge, electric kettle and small balcony. Central location. Would stay again.
Stayed in December 2023
Reviewed: 9 December 2023
Галина
UkraineWe rested in your hotel for 4 days. We liked everything very much, very good location, not far from the airport! Despite the fact that the airport is nearby, the room is very quiet and pleasant to rest. There is a bus stop near the hotel, the infrastructure is generally developed! very tasty breakfasts! polite staff , the room is always clean and tidy. You do everything to make people come back to you! Thank you very much, we will definitely come back ☺️
We rested in your hotel for 4 days. We liked everything very much, very good location, not far from the airport! Despite the fact that the airport is nearby, the room is very quiet and pleasant to rest. There is a bus stop near the hotel, the infrastructure is generally developed! very tasty breakfasts! polite staff , the room is always clean and tidy. You do everything to make people come back to you! Thank you very much, we will definitely come back ☺️
Stayed in December 2023
Reviewed: 6 December 2023
Alexandre
FranceReally quiet and close to the airport. We stayed only one night at our arrival. Great hotel!
Stayed in November 2023
Reviewed: 2 December 2023
Viktoria
EstoniaTasty breakfast, good price, really clean
Stayed in December 2023
Reviewed: 1 December 2023
William
United KingdomGreat location and good price
Stayed in November 2023
Reviewed: 1 December 2023
Sue
United StatesLocation. Convenience. Service
Stayed in November 2023
Reviewed: 30 November 2023
Willem
NetherlandsNothing really, it was a good stay before our early morning flight out of Funchal.
Very friendly staff, spoke great English. Location is extremely close to the airport, taxi was arranged. Room was good size.
Stayed in November 2023
Reviewed: 28 November 2023
Suzanne
CanadaThe bed was a little bit hard
Very good location close to the airport for an overnight stay
Stayed in November 2023
Reviewed: 26 November 2023
Edina
CroatiaSome furniture in rooms should be replaced with new and room could be little more cleaner ( dust and glass surfaces).
This is simple and nice hotel in Santa Cruz. It has great,kind and helpful staff at reception which works 0-24 ( they gave us some advices,ordered taxi to airport and provide us really early breakfast). Location is really nice close to center,only 2 minutes walk from beach,parking garage.. only rooms should be little renovated.
Stayed in November 2023
Reviewed: 22 November 2023
Anna
SpainWarm and friendly staff, conveniently located, quiet ambience
Stayed in November 2023
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