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Reviews of Santa Cruz Village Hotel 4 stars

Rua Do Bom Jesus, nº 22, 9100-152 Santa Cruz, Portugal

#2 of 7 hotels in Santa Cruz

Guests' Choice

Review score

Based on 805 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.9

  • Location

    8.8

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    9.0

  • Free WiFi

    8.8

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Showing 76 – 100

  • Reviewed: 27 January 2024

    8.0
    Great hotel in perfect location despite the road
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Zatkany odplyw w prysznicu i kwaśna woda w basenie

    Lokalizacja

    Stayed in November 2023

  • Reviewed: 23 January 2024

    9.0
    Nice place
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    You have to be lucky to get a parking spot.

    Friendly staff, clean room and decent breakfast. Thank you for the champagne for my birthday ♡

    Stayed in January 2024

  • Reviewed: 14 January 2024

    10
    Good breakfast, nice quiet room, Easy access from the airport and to connection transport
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Good breakfast, nice quiet room, very clean and comfortable. Easy access from the airport and to connection local transport.

    Stayed in December 2023

  • Reviewed: 8 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Chef in the morning awesome !!

    Stayed in January 2024

  • Reviewed: 7 January 2024

    10
    We had a great stay! I would stay here again!
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We had a great stay. The staff was very accommodating. We had to check out at 4am and they prepared some food ahead of time so that we could have a small amount of breakfast (bread, meat, cheese, fruit, and yogurt) before leaving. We really enjoyed our stay here. The rooms were very nice also.

    Stayed in December 2023

  • Reviewed: 3 January 2024

    10
    Overall, it was a great stay that made my wife and I promise to come back to Madeira to experience it again!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    I like the friendliness of the staff. My wife and I had a late flight due to a delay from the airline, but the staff was very accommodating and still made sure to give us a ride to the hotel once we landed. Also, since it was so late, we were hungry and didn't know what we could eat, but the hotel went out of their way to make a pizza for us. The overall cleanliness of the hotel was great too. I felt very welcomed by the staff overall and the increased our quality of our stay tremendously

    Stayed in January 2024

  • Reviewed: 1 January 2024

    10
    Classy and functional hotel with high standards
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    There was nothing I didn't like.

    This hotel gives you everything you could ask for when looking for a relatively high end stay: 24h reception, a restaurant, a (small) pool, nice interior, qualified and polite staff, and even the fitness room isn't a heap of trash like in most hotels that feature one - here enough cardio machines are actually working to do some serious training (no weights or calisthenics though). The hotel is right beneath a bridge with a huge road, but I didn't really notice. Nice balconies, working WiFi, a picturesque and revealing 3D-map of Madeira right beneath your feet at the entrance - I can't find any fault here.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Food could be better.

    It was clean, the staff were friendly. Food was average. Quite area 40 min far from Funchal by bus.

    Stayed in December 2023

  • Reviewed: 25 December 2023

    10
    Excellent service in a modern & clean atmosphere with the little extra customer attention.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    That the bubble pool was not heated. That would have made the stay perfect! Or a masseur in the hotel :-)

    The staff were extremely servicable. The manager even helped me get my car out. And the restaurant staff really met my needs of a glutenfree & vegan diet. I was very happy that there was a parking. The bed was big & good. Very clean & modern hotel. Proximity to the airport & still cosy near the small town centre, but calm.

    Stayed in November 2023

  • Reviewed: 24 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    There was nothing wrong or anything negative during the stay, I really found the stay really pleasant.

    Staff was professional, friendly. Facilities, room, was very good, I really enjoyed the stay. Breakfast was very nice, lots to choose from, and cooked fresh.

    Stayed in December 2023

  • Reviewed: 23 December 2023

    8.0
    Short stay, but enjoyed the little moment in this hotel.
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    There is nothing that we didn't like on this hotel.

    - Check in went fast, we arrived late at night and the key was ready by arriving. - Room was clean and big enough, - Breakfast was really good there was more than enough choices.

    Stayed in December 2023

  • Reviewed: 23 December 2023

    8.0
    Almost perfect but..
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Bed mattresses are hard (very little padding, feel springs) and awful coffee in the coffee machine for breakfast.

    Very clean. Very well maintained. Great location for airport. Santa Cruz pretty village. Hotel management try hard to keep hotel pristine.

    Stayed in December 2023

  • Reviewed: 22 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Excelent and helpfull staff. Thx for all recomendation for travel and local food. Very good bed and clean room. We like the breakfast with amazing cook. :-)

    Stayed in December 2023

  • Reviewed: 18 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good location near the airport. Big ,clean, comfortable room with a fridge. Good breakfast and swimming pool. Good value for the money.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    10
    Second time we have stayed here and we will be back.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Great location. Spacious rooms. Excellent, helpful and friendly staff.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast could be improved with more vegetables and fruits. Coffee was disappointing.

    Very nice modern hotel with a private garage parking. Room had a fridge, electric kettle and small balcony. Central location. Would stay again.

    Stayed in December 2023

  • Reviewed: 9 December 2023

    10
    We rested in your hotel for 4 days. We liked everything very much, very good location, not far from
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    We rested in your hotel for 4 days. We liked everything very much, very good location, not far from the airport! Despite the fact that the airport is nearby, the room is very quiet and pleasant to rest. There is a bus stop near the hotel, the infrastructure is generally developed! very tasty breakfasts! polite staff , the room is always clean and tidy. You do everything to make people come back to you! Thank you very much, we will definitely come back ☺️

    We rested in your hotel for 4 days. We liked everything very much, very good location, not far from the airport! Despite the fact that the airport is nearby, the room is very quiet and pleasant to rest. There is a bus stop near the hotel, the infrastructure is generally developed! very tasty breakfasts! polite staff , the room is always clean and tidy. You do everything to make people come back to you! Thank you very much, we will definitely come back ☺️

    Stayed in December 2023

  • Reviewed: 6 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Really quiet and close to the airport. We stayed only one night at our arrival. Great hotel!

    Stayed in November 2023

  • Reviewed: 2 December 2023

    10
    Excellent, recommend!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Tasty breakfast, good price, really clean

    Stayed in December 2023

  • Reviewed: 1 December 2023

    9.0
    Very good , will visit again
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights

    Great location and good price

    Stayed in November 2023

  • Reviewed: 1 December 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location. Convenience. Service

    Stayed in November 2023

  • Reviewed: 30 November 2023

    9.0
    Good stay close to Funchal airport
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Nothing really, it was a good stay before our early morning flight out of Funchal.

    Very friendly staff, spoke great English. Location is extremely close to the airport, taxi was arranged. Room was good size.

    Stayed in November 2023

  • Reviewed: 28 November 2023

    10
    Very well run hotel by very nice and accommodating staff!!
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was a little bit hard

    Very good location close to the airport for an overnight stay

    Stayed in November 2023

  • Reviewed: 26 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Some furniture in rooms should be replaced with new and room could be little more cleaner ( dust and glass surfaces).

    This is simple and nice hotel in Santa Cruz. It has great,kind and helpful staff at reception which works 0-24 ( they gave us some advices,ordered taxi to airport and provide us really early breakfast). Location is really nice close to center,only 2 minutes walk from beach,parking garage.. only rooms should be little renovated.

    Stayed in November 2023

  • Reviewed: 22 November 2023

    9.0
    Simply perfect
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Warm and friendly staff, conveniently located, quiet ambience

    Stayed in November 2023

Showing 76 – 100

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