Rua Visconde De Monserrate nº48, 2710-591 Sintra, Portugal
#7 of 29 hotels in Sintra
Guests' ChoiceBased on 616 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.7
Facilities
9.0
Staff
9.6
Value for money
8.9
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 July 2023
Richard
South AfricaNothing
Excellent location. Excellent service. Superb breakfast. This boutique hotel really knows how to look after their guests. 10/10 all the way. Well done Sintra Boutique hotel. I would definitely stay again.
Stayed in July 2023
Reviewed: 18 July 2023
Jocelyn
United StatesGreat Location. Very central. Nice property.
Stayed in July 2023
Reviewed: 17 July 2023
Lizbeth
United StatesNothing negative to report, everything met our expectations.
The hotel couldn’t be in a better location. Within walking distance from the town center. Staff was very friendly and efficient, always willing to help with directions and anything we needed. We bought breakfast a few days during our stay which was cheaper than originally quoted and food was very good and plentiful. Our room had everything we needed except it didn’t have an iron nor board. View was great , facing the front children’s park up front. Had a good expirience and would definitely return here.
Stayed in July 2023
Reviewed: 14 July 2023
Elizabeth
United StatesClean, kind, and outstanding hospitality. Wonderful for and understanding of families with small children.
Stayed in July 2023
Reviewed: 11 July 2023
David
AustraliaLocation and breakfast
Stayed in June 2023
Reviewed: 9 July 2023
Giancarmine
QatarNothing to recall
Great
Stayed in July 2023
Reviewed: 9 July 2023
Gabrielle
United StatesGreat location, very helpful staff, I felt very safe and accommodated as a solo traveler
Stayed in July 2023
Reviewed: 4 July 2023
Taina
FinlandVery clean and nice room with a good bed and beautiful view, in the historical centre. Good breakfast and extremely nice personnel, special thanks to Andre for all the advise you gave!!
Stayed in July 2023
Reviewed: 3 July 2023
Dent
SpainDecor is a little dated and our room did not have a view even though it is stated that all rooms have a view. Ours looked out on a tiny inner courtyard.
Still and sparkling water were refilled whenever we needed it.
Stayed in June 2023
Reviewed: 30 June 2023
Kim
AustraliaN/A
Wonderful location. Loved the breakfast variety in a very nice area. I loved the view from my window look over some of the town. Helpful and friendly staff.
Stayed in June 2023
Reviewed: 27 June 2023
Rowe
United StatesThe bathroom didn't offer much counter space.
Centrally located but quiet, nice room with adequate room (I booked the junior suite), the staff was wonderful - they parked my car, helped with dinner recommendations and reservations, and more.
Stayed in June 2023
Reviewed: 21 June 2023
Pradip
United KingdomNothing
Brilliant location very helpful staff
Stayed in June 2023
Reviewed: 20 June 2023
Michael
United StatesTwo twins pushed together instead of one bed. Seems to be common in Portugal
Room, breakfast, location, staff
Stayed in June 2023
Reviewed: 16 June 2023
Dylan
United Statesnice comfortable rooms. good breakfast. nice staff
Stayed in June 2023
Reviewed: 15 June 2023
Michal
IsraelThe AC in 2 rooms was noisy.
The rooms, the kindness of the staf. Very good breakfast.
Stayed in June 2023
Reviewed: 14 June 2023
Victoria
FranceGoogle maps took us a bad way to the hotel, but once we got there we were told the better way to come.
Location was perfect! Staff was very helpful. they provided us drinks in the room free of charge.
Stayed in June 2023
Reviewed: 12 June 2023
Dylan
United Statescomfy big rooms, great breakfast and nice helpful staff
Stayed in June 2023
Reviewed: 11 June 2023
Janelle
AustraliaCouple of maintenance issues.
We had the junior suite. Sat in the window seats looking across at the National Palace. Nice breakfast. Friendly staff. Great location
Stayed in May 2023
Reviewed: 9 June 2023
써포트
South KoreaParking ticket was not allow 24 for one day. As soon as we've checked out, we had to return the ticket.
This lovely hotel is very close to Sintra palace and all places to visit. Comfortable to stay.
Stayed in June 2023
Reviewed: 7 June 2023
Rebecca
United KingdomA bar in the hotel would have been nice, as everywhere in Sintra was closed by 10pm!
The staff were all extremely friendly and helpful. Room spotlessly clean and very comfortable bed.
Stayed in June 2023
Reviewed: 7 June 2023
Karen
AustraliaNil - everything was great
Great location with a short walk to restaurants, cafes, shops and sites. Lovely room and comfy bed and very helpful staff. Highly recommend
Stayed in June 2023
Reviewed: 5 June 2023
Ron
IsraelThe staff is very nice. The location is excellent. Breakfast is very good. Guana from the dining room is professional and kind
Stayed in June 2023
Reviewed: 4 June 2023
Clark
United StatesWe were able to park in front of the hotel to unload our bags, but had to park several blocks away. The staff did provide a placard we placed on the dash so we didn't have to pay for the parking. Also, in the evening the staff found a place we could park close to the hotel.
Fabulous location just a short walk from the Sintra National Palace. The staff was very helpful and gave us good ideas on what to see in our limited time there. The breakfast was great.
Stayed in May 2023
Reviewed: 29 May 2023
Shamai
IsraelThe team welcome and support, the location, the room and breakfast. In overall a real boutique hotel
Stayed in May 2023
Reviewed: 26 May 2023
Daniel
United StatesGreat location - close to the national palace, shops and restaurants. Comfortable, friendly staff and a nice breakfast.
Stayed in May 2023
Seefeld in Tirol, Austria
Indianapolis, USA
Surabaya, Indonesia
San Antonio, USA
Pula, Croatia
Tyumen, Russia
Unayzah, Saudi Arabia
Ildir, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content