Friendly staff and good location. Also very good restaurant Winter.

Stayed in April 2024

Nothing

Nice and cosy hotel at the foot of the ski slopes.

Stayed in April 2024

Replace paper and plastic cups in the room With proper- more environmentally friendly and proper

Good choice, ample space, nice staff

Stayed in March 2024

The bed was really soft in the middle, the curtains let lots of the flood light in and the noise of neighbouring children travelled easily between the bedrooms so I did not sleep well.

The breakfast service was amazing. Lola made my day! I loved the spacious library and we had the sauna to ourselves which was nice. The community ice skating in the front garden was joyous. It was free to use and there was not a hire charge for skates or ice hockey sticks. Thank you.

Stayed in February 2024

No complaints whatsoever.

Very nice hotel indeed, the appartment was big enough to accomodate 4 people and a dog, comfortable beds, big and clean bathroom, generous and delicious breakfast. Add a very friendly personal and you will have a very nice vacation. I can only say "thank you"!

Stayed in January 2024

The beds are not too comfortable, there is no tea or coffee in the rooms, the nearest grocery store is 20 mins walk.

The location is good, there are a few lifts nearby and easy access to the public transport. There are a few restaurants next to the hotel. English breakfast was good, with a good selection of cereals, spreads and bread, always fresh Belgian waffles. The hotel staff is generally friendly and helpful.

Stayed in January 2024

Room could be more modern. Rooms are a bit noisy.

Great location, nice ambiance.

Stayed in January 2024

Prices were rather steep but I think this was pretty on par with the location in general. While there were some vegan options available at the breakfast and upon request for dinner, it would have been nice to have some more options in terms of vegan alternatives.

The property was absolutely beautiful and the location was perfect for our group of 15! The facilities were great - we loved hanging out in the lounge bar area and the spa while we weren’t out on the slopes. I especially loved the hotel’s progressive stance on accommodating our four-legged family members! ♥️

Stayed in January 2024

Great place and location

Stayed in February 2023

I would like to have fresh salad or vegetables as an option for dinner. Dinner dishes to salty!

personal, location, installations, everything!

Stayed in March 2023

spa space can grow

great service and facilities to me 4 star superior

Stayed in February 2023

Location staff comfort

Stayed in February 2023

You can hear everything through the walls.

Great location. Close to the slopes. Very friendly staff! Excellent breakfast.

Stayed in February 2023

Nothing !

Friendly staff, great facilities and very cosy hotel

Stayed in February 2023

Nothing

Great position. Lovely staff.

Stayed in January 2023

everything ! fantastic

Stayed in December 2022

Nothing...

Everything...thx to all staff.

Stayed in December 2022

In general, the front desk staff didn't go out of their way to help with the ski info - we either got wrong information (about the shuttle, for instance) or we had to do some extra work to figure it out by ourselves (which is generally fine, but not necessarily what I expect for the level of service of this hotel given its star rating and that it's a ski resort to begin with).

The hotel itself is very nicely appointed. We liked the rooms (bunk beds were a hit with the kids) and the cozy interior spaces to relax and enjoy a drink/food after skiing. The food was great. While the location isn't quite as convenient to the main area of the ski runs, you can reach them via the lifts right outside so that is very convenient if you have a lot of time.

Stayed in March 2022

First approaches to save water are available (change towels less often, etc.), but a greater focus on sustainability would still be desirable. (e.g. more vegetarian food in the restaurant, no minibar in the room; no decorative gas fire in front of the hotel)

Delicious Swedish breakfast, comfortable rooms, perfect location. Spa and relax zone is really nice, the lounge / bar is very cosy and outstanding. We also went winter hiking, the maps / information were so-so as most guests come for the (alpine) skiing.

Stayed in March 2022

—-

high standard

Stayed in February 2022

the rooms can use some upgrade

Stayed in February 2022

Nothing

We travel a lot and this was one of our best accomodation experiences ever! The mountain lodge decor and cozy size of only 50 rooms was the perfect balance of convience without over crowding. I was a bit hesitant reserving because all other accomodations seemed managed by SkiStar. This turned out to be no inconvience at all. The entire staff was incredibly friendly and the location was perfect. There are a few restautant and ski shop choices, ice skating, and ski lifts right outside the front door. There is a bus stop at the Concept Store in front of the hotel, but the bus timing was unreliable after a 35cm dump of snow. Plenty of taxis were available if you were carless. Ski storage lockers were also provided to save valuable room space. The family room with loft was brilliant but it would have been nice to have a bit more space. Our only critiquie was if the master bed was upstairs and a bunk with couch on the main floor would make better use of the space. Being able to pull the car up to the back of rooms 112-115 was a great convience. The restuarant was fantastic. Breakfast was way more than the typical European meat and cheese. It met American standards of satisfaction with waffle maker, eggs and bacon.

Stayed in February 2022

Something wrong with the TV in the room

Good food

Stayed in February 2022

the room had no windows only a terrace door, was right next to the lounge and the beds were very soft

the staff, location, breakfast

Stayed in February 2022