Sandviksgatan 80, 972 34 Luleå, Sweden
#3 of 12 hotels in Luleå
Guests' ChoiceBased on 317 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
8.7
Facilities
8.2
Staff
8.9
Value for money
8.4
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 May 2024
Samineh
SwedenSmall room
Cleanliness:)
Stayed in May 2024
Reviewed: 27 April 2024
John
United KingdomA good budget option close to the railway station and a short walk from restaurants and other attractions in the town centre. The room rate included a good buffet breakfast.
Stayed in April 2024
Reviewed: 21 March 2024
Pedro
SwedenNeeds some update in the rooms and WCs.
Great location.
Stayed in February 2024
Reviewed: 10 March 2024
Ceren
GermanyStaff very kind and helpful, rooms clean although very basic with the bare minimum amenities
Stayed in March 2024
Reviewed: 29 February 2024
Samantha
United KingdomNothing to dislike
Clean, modern, welcoming and helpful staff. Nice breakfast
Stayed in February 2024
Reviewed: 27 February 2024
Molly
United KingdomVery basic look
Close to the train station
Stayed in February 2024
Reviewed: 26 February 2024
Margaret
United KingdomThe crackers were left out over night and we're not covered up I went to get cold water at 10.30 one evening and the crackers were all in there baskets not covered over at all. I did this with my water every evening some times later in early morning but all still uncovered also the rice cakes as well. The lighting in my room over the beds was nothing just small side lights over the pillows that didn't give off much light my daughter and I were trying to play cards while sitting in our beds but had to move as not enough light we moved to where the dressing table was under neath the TV as it was much brighter there. Good lightning everywhere else in my room. One of the cleaning lady's cane into our room while we were still in there getting ready to go out asked her to come back later so she left but she didn't come back later I don't think she understood me
Breakfast was very good lots of different foods to suit all tastes it was the same every day but this didn't matter as there was a large choice
Stayed in February 2024
Reviewed: 26 February 2024
Peter
United KingdomThe bathrooms could be a little more modern.
Good location and excellent breakfast.
Stayed in February 2024
Reviewed: 22 February 2024
Anja
DenmarkVery friendly and helpful staff, very clean, good breakfast. The location right next to the train station is convenient.
Stayed in February 2024
Reviewed: 20 February 2024
Vicki
United KingdomSimple, practical, comfortable accommodation. Great buffet breakfast to start the day. Very responsive & friendly staff
Stayed in February 2024
Reviewed: 16 February 2024
Andrea
ItalyI suggest to give some bigger towels
Very goog breakfast and quality / price ratio
Stayed in February 2024
Reviewed: 12 February 2024
Andrew
United KingdomStaff hardly spoke or responded to a "Good Morning" On arrival, although the receptionist saw us arrive as she was sitting by the door in reception, we had to call her after waiting some minutes to ask if we could check-in. Whilst the breakfast generally came up to expectations is was hit and miss with certain items. Only one lift working which also failed one evening.
Stayed in February 2024
Reviewed: 6 February 2024
Jennifer
SwedenNothing comes to mind
The breakfast is always great and the staff are friendly. It’s great to have a choice of rooms.
Stayed in November 2023
Reviewed: 4 February 2024
Angela
GreeceGood location near the railway station, cosy, nice staff, rich breakfast.
Stayed in January 2024
Reviewed: 1 February 2024
Alison
United KingdomComfortable hotel in a great location a couple of minutes (walk) from the station.
Stayed in January 2024
Reviewed: 29 January 2024
Zianitravels
NetherlandsNothing actually !
The staff, the facilities around the hotel and goof food places closeby made this stay amazing. The companies that offered the activities picked us up from the hotel, so thats a very good plus of the hotel. And btw, amazing heatin system, cuz it was very cold in Lulea.
Stayed in January 2024
Reviewed: 27 January 2024
Markku
SwedenWe had so called better room but still no fridge in the room.
Breakfast was good. Quality/ price is very good for this hotell. We can recommend this for you. 🙂
Stayed in December 2023
Reviewed: 17 January 2024
Deniz
GermanyNice and clean room; comfortable couch and bed, large enough bathroom. Breakfast was good enough. Service was great.
Stayed in January 2024
Reviewed: 9 January 2024
Mikołaj
PolandAll ok. Regular budget hotel/ room. Good breakfast.
Stayed in December 2023
Reviewed: 30 December 2023
Joachim
United KingdomThe room was a bit bare, no closet and no mini bar or kettle. Also not many toiletries provided.
Very friendly staff, great breakfast and lobby.
Stayed in December 2023
Reviewed: 16 December 2023
Johannes
SwitzerlandThe choice of hot dishes for breakfast is quite limited, on top of that boiled eggs were cold all three days I was there.
Stayed in December 2023
Reviewed: 27 November 2023
Nati
NetherlandsBedrooms clean though quite simple. I missed the water boiler, though there was free coffee and tea in the lobby.
Very understanding and open personnel. Extended breakfast times. Convenient location in from of the train station. We arrived early in the morning and they still tried to help us get our bedroom as soon as possible, even before check-in time.
Stayed in November 2023
Reviewed: 26 November 2023
George
RomaniaGood positioning, the hotel location is near to railway station and very convenient to explore the city center, 5 min walk. The hotel was clean and comfortable. The room was big and cozy, and all amenities for a short stay were available. The breakfast was excellent and during evening there was free tea and coffee in the lounge.
Stayed in October 2023
Reviewed: 24 November 2023
Alexander
SwedenBreakfast was better than what one would expect for price range and country.
Stayed in November 2023
Genova, Italy
Ko Chang, Thailand
Búzios, Brazil
Cronulla, Australia
Suchowola, Poland
Eidfjord, Norway
Sant Pau dʼOrdal, Spain
Folkestone, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content