Costs extra to use spa and pool, figured that as guests it would've been included.

Breakfast was great, room was a good size for three. Location was perfect, right outside train station and bus station, very easy to get to from the airport. The bar out the front of the hotel was very nice.

Stayed in May 2024

Good atmosphere from the original post office building. Sufficient concierge service, for my request to search and indicate some specific ways to a museum which locates out of the city.

Stayed in May 2024

Common areas and elevators didn’t feel very clean and gave a deserted impression

Nice room

Stayed in May 2024

Nothing… no food and less options

Stayed in May 2024

The only thing was that the bath tub in our room was leaking … so water refilling a few times And to tell the truth the working on roads etc in the neighborhood are annoying in a way that with the car you have to make a “bow” to reach the hotel from parking garage

I just love de “rebuilt” buildings. The hotel has a charm of the old post office with nice original details and very big atriums and windows

Stayed in May 2024

The bed was too soft for my liking.

Check-in and check-out went super smoothly. Lovely staff. Location was excellent. Rooms were quiet, spacious and stylish, and the air conditioning worked well without making excess noise. There was so much to choose from at breakfast, and everything was quite fresh.

Stayed in May 2024

Overall great hotel. Restaurants are nice, rooftop pool was fantastic and nice atmosphere on arrival. Absolutely loved the spa.

Stayed in February 2024

The spa is a little tired in my opinion. The furniture in the quiet room and by the pool area is quite dated. I wasn’t keen on the cane furniture as it wasn’t very comfortable. I can see why you charge for use of the roof top pool as it’s quite small but I would have expected that guests should just book a slot as most only want a 20 min..30 min dip so quite expensive.

Great choice at breakfast and staff were constantly replenishing things. Plus staff were constantly cleaning tables. We booked a 8am slot which was perfect as we could see by the time we were leaving it was very busy.

Stayed in April 2024

I asked for a room overlooking the square but given one overlooking a rooftop. That was my only disappointment with my stay.

Breakfast was the best ever

Stayed in March 2024

nothing

good

Stayed in March 2024

bed sheets and pillows were reallyy bad. Needed a window in my room as well.

Amazing breakfast but didn’t like the bed sheets

Stayed in April 2024

That you had to pay for the pool.

Stayed in March 2024

The room was extremely chilly in March. The Wi-Fi signal was rather weak, and only my laptop could connect to it; my cell phone couldn't establish a connection.

Stayed in March 2024

Nothing

Well maintaned

Stayed in March 2024

wifi does not work

Stayed in February 2024

They didn't change the bed sheets every day

Breakfast und the location

Stayed in February 2024

The spa. It’s such a shame because not only was it extraordinarily expensive, and without any discount for paying guests vs the public, the guy behind the desk was rather rude and dismissive. The sauna wasn’t hot on either day we paid to go. And all in all just felt very lack lustre

Everything. The room was fantastic, by far and away the cleanest hotel we have ever stayed in. The hotel staff were fantastic. And the hotel restaurants were beyond compare

Stayed in January 2024

The reception staff were not warm and welcoming and I was left with the feeling that they were too tired of guests due to the size of the hotel.

I had just arrived in Gothenburg and this was going to be a short stop on my journey towards the Artic Circle and a bucket list view of the Northern Lights in Norway. With Northern Europe seeing some of the lowest recorded temperatures, I arrived to a snow covered Gothenburg via the Central Rail Station and was over the moon to find that the Clarion was literally across the road from the station. With only one night at this hotel it was a strategic triumph that everything from restaurants to the main shopping areas were all within a 10-20 minute walking distance. The views from my canal and station facing 4th floor room were fantastic, whilst I had minimal interaction with the staff they were definitely not warm and welcoming on check-in and gave the vibe of a large corporate hotel and not in a good way. I was too busy to worry about minor details such as this and overall enjoyed my short stay as part of my epic Scandinavian winter tour, this is a ideal short stop hotel. Although Gothenburg is a beautiful city and if I were to visit again in the summer I would probably stay somewhere smaller and more welcoming with the personal touch which is hard to achieve in such a large hotel. The hotel is in a beautifully renovated old Post Office Building and the rooms retain a wealth of original features which have been tastefully included into the room designs. I fully enjoyed my stay here as much for the location and convenience to explore this fantastic city along with the comfort of the rooms which ensured I was fresh in the morning for the next leg of my journey.

Stayed in January 2024

Leave space for hotel guests that arrive in restaurant

Bar had Party on arrival, checkin gave us reasonable sized room on 6th floor, told us two restaurants would have a “few tables left” for dinner > neither restaurant gave us a seat despite visibly there being space. Had to order from Deliveroo ..

Stayed in January 2024

Room temperature at arival to high in combination with warm sheets

Gym

Stayed in January 2024

We booked on the spot, and it was cheaper to do so through Booking.com app than at the desk. The room was lovely, but very small and unfortunately there was no room service.

Beautiful property, and the breakfast was included and NEXT LEVEL amazing. Swedes put on such a great spread :) The room was very modern, and comfortable. We slept on a cloud!

Stayed in December 2023

Bed is too soft for my personal preference. Would appreciate if toothbrush and slippers are provided.

Great location. Breakfast was good. Clean room and friendly staff.

Stayed in December 2023

Awesome breakfast, great location right by the train & bus station and city center.

Stayed in October 2023

rooms were too small,

Pool was amazing, location is great . Breakfast had many options

Stayed in January 2024