Norra Slottsgatan 9, 801 38 Gävle, Sweden
#3 of 12 hotels in Gävle
Guests' ChoiceBased on 151 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
9.2
Facilities
8.3
Staff
9.1
Value for money
7.8
Free WiFi
8.7
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End of dialog contentReviewed: 2 May 2024
Jörg
SwedenAtt the restaurang the staff wasn’t so good. We had to wait to long and I think it were to much for some of them.
Staff in the reception was very good!
Stayed in April 2024
Reviewed: 25 February 2024
Jasmine
TaiwanSome renovations going on but aside from that, no problems at all!
The pool and sauna were a really great touch to our stay!
Stayed in February 2024
Reviewed: 13 February 2024
Lisa
SwedenWe visited in winter and the pool was too cold to swim in. The room was also too cold. It was -10 degrees celsius outside but the radiator in the room was barely warm. However the staff immediately provided a portable heater when requested.
Fantastic breakfast buffet with a big selection, large and comfy bed, clean and fairly spacious room, very modern and clean bathroom, fluffy towels, quiet hotel, close to shops.
Stayed in February 2024
Reviewed: 11 February 2024
Anthony
United KingdomVegetarian items at breakfast
The staff were great, the room spacious and nicely furnished with a super bathroom. Nice bar too and a great breakfast. The heated garage under the hotel was also first class. And it has a lovely pool. Finally it was great value for money.
Stayed in February 2024
Reviewed: 30 January 2024
Mykola
EstoniaPorridge was inedible, my 4 years old child I could only eat pancakes and fruits from the whole selection.
Breakfast was tasty with good variety for adults.
Stayed in January 2024
Reviewed: 4 October 2023
Stefan
SwitzerlandCleanliness and appearance of the public areas
It was good. I always appreciate a chef making the eggs and omelets
Stayed in September 2023
Reviewed: 1 October 2023
Jenny
SwedenBreakfast area was a bit crowded. Would have been better if the food was set up on a larger area.
Loved the newly renovated room. The nice poolarea, friendly and helpful staff, beautiful bar/restaurant area.
Stayed in October 2023
Reviewed: 30 September 2023
Agung
Netherlandsvery good breakfast, top location middle in the city
Stayed in September 2023
Reviewed: 21 September 2023
Allan
CanadaMore lights in the room.
Breakfast was good. Location was good
Stayed in September 2023
Reviewed: 11 September 2023
Highlander
United KingdomBar shut at 10pm on Sunday, after a a long days work a bit disappointing.
Great staff, good breakfast and really nice rooms, central city location, so the views where obviously not scenic, parking was not cheep but again city location
Stayed in August 2023
Reviewed: 1 August 2023
Gowtham
SwedenLocation in city Amenities like pool, spa, Gym
Stayed in July 2023
Reviewed: 18 July 2023
Colin
United KingdomRoom was a bit dark and mini bar expensive.
Location, nice breakfast.
Stayed in July 2023
Reviewed: 6 June 2023
Lucia
SwedenDidn't get the room as pictured, it was a small double bed (instead of two single beds as written), and an attic room, farthest from the lift.
Reception staff, Location, Rituals, breakfast
Stayed in June 2023
Reviewed: 4 June 2023
Huu
SwedenIt's not about the hotel, but it was confusing when I needed to find a place to park near it. Based on the sign, you need to park on either side of the sidewalk. I arrived at night so it was quite cold and inconvenient to go outside and figure it out.
Continental breakfast, the staffs are amicable. Usually has bacon and eggs. I would love to have more vegetables and fruit variety. It has a pool so you should arrive early and enjoy it. Cozy and clean room
Stayed in March 2023
Reviewed: 5 May 2023
Hamidreza
SwedenShower leaking everywhere in bathroom, Rooms temperature not adjustable
Location, comfortable, good breakfast
Stayed in May 2023
Reviewed: 22 April 2023
Hazel
United KingdomThere wasn’t a bar in the evening The public space was lovely but a drink - even coffee would have been better
Nice comfortable room but no view. Good choice at breakfast. Nice public space
Stayed in April 2023
Reviewed: 9 April 2023
Martin
SwedenYes
Good breakfast Found a rusted jewelry on the bortom of the pool so I guess the poolperson needs a course. Nice staf Good room Fossests and toalett from the 90' dont mind giving you much more water then the enviroment need to put up with
Stayed in April 2023
Reviewed: 31 January 2023
Dave
Canadalate night party on the weekend (Friday, Saturday) was less than favourable
staff, comfort and location
Stayed in January 2023
Reviewed: 27 January 2023
Adam
United StatesBreakfast was good, but I would appreciate better tea selection and some creativity. Plus I was missing real Nutella :)
Good size of the room. Quite despite of central lokation.
Stayed in January 2023
Reviewed: 22 September 2022
Johanna
FinlandThe table in the room was dirty an the room could have been a little cleanier.
Location in the centre was great. Breakfast was also good. There was no air condition, that would be a problem if it was hotter, but was ok for me. Room was nice and spacious, it could have a little cleanier though.
Stayed in September 2022
Reviewed: 3 August 2022
Dave
United KingdomThere isnt anything I could think of to improve.
Lovely hotel, great staff, nice bar and an absolutely stunning breakfast. Would highly recommend
Stayed in July 2022
Reviewed: 30 July 2022
David
SwedenMissleading pool picture (small pool) and bad pillows.
Location, breakfast, crew, local beers available
Stayed in July 2022
Reviewed: 4 July 2022
Gunnar
IcelandNo air condiction
Stayed in June 2022
Reviewed: 10 June 2022
Ilona
FinlandAir conditioning / ventilation not working during the night > needed to open the window to get air into the room. Dull view.
Really good bed
Stayed in June 2022
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