there was black dirt on pillow case like somebody step on it

location, breakfast

Stayed in April 2023

Nothing..

Stunning, the area is completely stunning We stayed in the other part of the Hotel next door, an old bank, very nice, large warm cosy room, effortless check in by wonderful staff, parking round the corner up on a roof, the castle opposite is beautiful.. great nights sleep in really comfy beds, faultless stay, breakfast was in the main building, again very good..

Stayed in December 2022

We were all going to have a terrible night because the double bed was dirty and incredibly noisy and the children's bed's mattress was very thin. The bathroom was tiny, and the door was making a nasty noise.

There is something for everyone's tastes on the vast and varied breakfast buffet. The hotel's dining lounge, where you may sit and take in the view of Orebro Castle while eating breakfast, is its most attractive feature.

Stayed in December 2022

Great Central location. Friendly staff. Dog friendly . Good buffet breakfast .

Stayed in December 2022

Hotel is very outdated...and I don't mean "old charm" here...Very cold rooms.First room that we've got wasn't what we've ordered. We've ordered family room and we've got double room with a broken bed for our 5-year old...But that was quickly fixed by really nice lady working in the reception on Friday evening 25.11.Second room was much better and the right one but very cold-probably because old windows (that by the way need some cleaning) and old heaters. All curtins in the room had some kind of spots.Very poor choice of tv channels.

Very poor compaering to other hotels that I've stayed in this price range.Fruits and vegetables wasn't fresh, eggs were cold and microwave that was placed as a baby food warmer shouldn't be in use for a long time ago (inside coat was off in a lot of places)-I´ve use it because there was no warm milk at the breakfast...Also whole breakfest area wasn't cozy at all.

Stayed in November 2022

the bathroom was full of fungus and the bed was extremely bouncy with a thin mattress. During the night could get very noisy due the parking places and restaurants. often the smoke from the employees smoking area got into the room which was very bothering.

well located, but it can get very noisy due the bars and parking places on the first floor.

Stayed in September 2022

Some dust under beds and in vent radiator.

Excelent location. Bathroom with floor heating. Decent breakfast buffet.

Stayed in July 2022

Soaring temperatures, no ac.

Stayed in July 2022

Very noisy, the noise coming from out side makes you feel that you are sleeping in the bar. the hotel isn’t easily accessible for wheelchair, stroller or heavy luggages

breakfast is good location

Stayed in July 2022

the shower door was too short so the water leaked out into the whole bathroom and into the carpet in the living room. very small faucet. the curtains barely covered the window so the morning sun woke us up at 4 am …

perfect location!

Stayed in May 2022

everything was perfect

Stayed in May 2022

My bed was quite small. I should have booked a double size bed.

The front desk receptionists were the most kind, prompt to help, sweet, and nice person I have ever met in hotel services across the globe.

Stayed in April 2022

Not clean, not specific about booking being in an annex.

Central location

Stayed in March 2022

The rooms are worn and the bathroom equipment is old and feels cheap. Doesn't feel like a 4 star hotel.

Great location, nice view of the castle from the restaurant, stable internet connection.

Stayed in March 2022

There is nothing negative that I can say about the hotel or my stay in Orebro.

I like the hotel building, the decor, and, of course, the great location. The staff was very friendly and helpful. The room was comfortable, with a nice view to the side street. As all the bars and restaurants are closed at 11pm (COVID restrictions), even Friday night noise has stopped at this time. The bed was very comfortable, the room was light and airy. Everything was in a reasonable order and functioned properly. It was a pleasure to have a good breakfast sitting near the window with a view to Orebro Castle. I would love to come again in summer time! Internet connection was good too:-)

Stayed in January 2022

Very accommodating with regards to setting up a baby crib for us

Stayed in December 2021

The gym could have been better equiped.

Great breakfast, friendly and helpful staff, perfekt location.

Stayed in November 2021

Everything was amazing. super easy to get there from central Station Öbreo C. 10 minutes walk. Great restaurants around.

Stayed in August 2021

Everything

Nothing

Stayed in July 2021

We were put in a room that wasn't in the main building, where the elevator was under repair. The staff didn't warn us beforehand and we had to carry heavy luggage by the stairs to reach our room which was on the highest floor of the building. We even had to climb what looked like a service stairs, and when we finally reached the room, what we found was a tiny one under the roof with no real windows, and it was hot as hell. We where obviously given the worst room of the hotel for no reason, maybe it's a treatment they give to Booking guests, but the experience was very unpleasant for us. We would never have paid that price if we had seen the room beforehand.

Breakfast was good

Stayed in July 2021

Rooms are way too hot. Need some kind of air condition, which I see a lot of other reviews also says. The elevator is smelly and seems to never be cleaned, no matter which time of the day.

The staff is friendly and good service. The bed is comfortable. The room was clean and a good size. I don't think there was a lot of noise from the street, despite the location (and great location close to the center).

Stayed in July 2021

The room was clean, but the sink in the bathroom was clogged.

Very friendly staff, perfect location, really good breakfast.

Stayed in July 2021

When I booked the spa the reception told me I would have it for myself and this was not the case

The location, the breakfast, the room, the staff

Stayed in May 2021

Old and slow hairdryer

Great location near castle and downtown walking area. Nice welcome at front desk and nice buffet breakfast

Stayed in November 2023