Reviews of Best Western Hotel Trollhattan 3 stars
Polhemsgatan 6, 461 30 Trollhättan, Sweden
#7 of 10 hotels in Trollhättan
Guests' ChoiceReview score
Based on 109 hotel reviews
7.6Score breakdown
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Cleanliness
8.2
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Comfort
8.1
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Location
8.9
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Facilities
7.7
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Staff
8.9
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Value for money
8.0
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Free WiFi
8.3
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Reviewed: 4 February 2024
Joanna
Poland8 reviews9.0“wonderful stay in the winter (in Sweden :-)”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 2 nights
none
Good location, very close to Trollhattan West University, helpful staff and tasty breakfast
Stayed in December 2023
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Reviewed: 16 January 2024
Izabella
Sweden7 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Standard Single Room
- • Stayed 1 night
- • Submitted via mobile
I was there in november and it was cold in the room.
It was very clean.
Stayed in November 2023
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Reviewed: 15 October 2023
Alexandr
Sweden6 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Family Double Room
- • Stayed 1 night
- • Submitted via mobile
Good breakfast. Nice location in the center. Like it a lot!
Stayed in September 2023
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Reviewed: 5 October 2023
Vergamini
Brazil4 reviews9.0Superb- • Leisure trip
- • People with friends
- • Standard Double Room
- • Stayed 4 nights
- • Submitted via mobile
The breakfast
Stayed in September 2023
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Reviewed: 3 October 2023
Georgios
Sweden11 reviews1 helpful vote8.0“Excellent breakfast”- • Business trip
- • Solo traveller
- • Standard Single Room
- • Stayed 5 nights
- • Submitted via mobile
They do not clean or change towels unless they are told to.
Excellent breakfast
Stayed in September 2023
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Reviewed: 3 September 2023
Edvinas
Lithuania32 reviews2 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Family Double Room
- • Stayed 1 night
- • Submitted via mobile
The room was great! Stuff super! Breakfast ok. Sauna ok!
Stayed in September 2023
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Reviewed: 13 August 2023
Joakim
Sweden12 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Very nice staff
Stayed in August 2023
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Reviewed: 11 August 2023
Georgios
Finland5 reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 4 nights
The room was quite small and had no balcony. Good enough to sleep there but not much else.
Good location, good breakfast
Stayed in August 2023
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Reviewed: 20 July 2023
Per
Greece34 reviews1 helpful vote9.0Superb- • Leisure trip
- • Solo traveller
- • Standard Single Room
- • Stayed 1 night
Great hotel in the centre of town. Nice staff, coffee and cookies in the lobby, lovely breakfast. All good.
Stayed in July 2023
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Reviewed: 15 July 2023
Queenie
Hong Kong21 reviews3 helpful votes8.0Very good- • Leisure trip
- • People with friends
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
the bed is uncomfortable for my back
all the staff are nice.
Stayed in July 2023
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Reviewed: 4 July 2023
Lone
Denmark2 reviews7.0“Valuta for pengene”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
God morgenmad
Stayed in July 2023
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Reviewed: 19 March 2023
Paula
Portugal44 reviews1 helpful vote9.0“Beautifully.”- • Leisure trip
- • Group
- • Standard Single Room
- • Stayed 2 nights
--
The breakfast was perfect with a lot of choices.
Stayed in March 2023
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Reviewed: 15 December 2022
Mark
Netherlands33 reviews2 helpful votes7.0“business stayover”- • Business trip
- • Group
- • Standard Single Room
- • Stayed 1 night
- • Submitted via mobile
room small and cold
great breakfast and friendly staff
Stayed in November 2022
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Reviewed: 8 December 2022
Traveller
Netherlands112 reviews18 helpful votes8.0“Comfortable”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Toilet in bathroom was oddly located in very close vicinity to sink and single beds in twin room were very small in width.
Staff was friendly and very flexible regarding late and early check-in. Rooms were clean and wifi was alright. It's location was great in reference to city center.
Stayed in December 2022
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Reviewed: 22 October 2022
Marta
Italy4 reviews9.0Superb- • Business trip
- • Solo traveller
- • Standard Single Room
- • Stayed 2 nights
- • Submitted via mobile
Everything was good!
Nice room and very kind staff, lovely breakfast and fika corner close to the entrance for some extra coffee/sweet break.
Stayed in September 2022
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Reviewed: 12 October 2022
Tim
United Kingdom7 reviews9.0“Friendly, convenient, great hotel”- • Business trip
- • Group
- • Standard Double Room
- • Stayed 3 nights
Temperature in the room is somtimes too hot! Otherwise everything is great
Fabulous location, close to restaurants and the tourist areas of Trollhattan. Bar and restaurant next door is excellent with great food and friendly staff Reception staff are always friendly and helpful
Stayed in September 2022
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Reviewed: 15 September 2022
Mohinder
United Kingdom38 reviews3 helpful votes9.0“Good hotel for short business stay. Good location, close to all amenities and train station.”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 3 nights
Not enough hot food
Variety of food
Stayed in September 2022
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Reviewed: 12 August 2022
Freddy
Belgium80 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
Great breakfast !
Stayed in August 2022
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Reviewed: 3 August 2022
Gerrit
Netherlands13 reviews9.0“Great place to stay”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
good location
Stayed in June 2022
-
Reviewed: 21 July 2022
Held
Germany1 review8.0“You get a reasonable hotel in the middle of the town from where you can walk to all relevant sites.”- • Leisure trip
- • Group
- • Standard Single Room
- • Stayed 3 nights
The room was very small and the bed was way too soft for my liking. The furniture and the bathroom looked somewhat outdated and cheap. I have been in many other places (like Motel One) that offer just basic services which appeared much more modern and up-to-date. Also the bar is closed on Monday and Tuesday, which is very bad if you really want a beer in the evening.
The location was perfect, I liked the breakfast and the bar. WLAN was good and the staff very friendly and helpful. When we were not quite sure if we could leave at lunchtime they allowed us to keep the room for a few hours more.
Stayed in July 2022
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Reviewed: 14 July 2022
Andreas
Germany23 reviews2 helpful votes8.0“Hotel with friendly atmosphere located close to Trollhättan's places of interest”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 4 nights
The first night (a Saturday) was somewhat noisy. There is a bar downstairs and lots of people where partying not only in the bar but also in the street right in front it, and generally the streets were busy with party folk. The other nights were much quieter though. The hotel interior is a bit outdated. This is no complaint about cleanliness (that was fine). But, for instance, the bathroom tiles must have been modern quite a while ago. And the windows don't close so tightly that they could lock out noise from the street completely (a bit inconvenient on the Saturday night). The furniture is a bit old-fashioned too. None of this is a serious issue, but I suppose the hotel will have to think about refurbishments at some point in the future.
Very friendly staff. For example, I arrived really early (around 12:00) and contacted the reception to ask if I could drop off my lugguage and check in later. They welcomed me, said that of course I could drop off my bags and offered a cup of coffee. In fact, it turned out that I could even check in early (which I hadn't expected). The hotel is located near the city centre and a mere 5 minutes away from the canal, from where you can start walks or hiking tours towards Trollhättan's places of interest, like the waterfall and the locks. Breakfast was really good. Lots of things to choose from, lots of fresh food, including vegetarian options. You can grab a coffee from the coffee machine in the hall anytime.
Stayed in July 2022
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Reviewed: 21 June 2022
Lova
Sweden51 reviews2 helpful votes9.0“Best Best Western hotel I've ever stayed at”- • Leisure trip
- • Solo traveller
- • Standard Single Room
- • Stayed 1 night
The bathroom could have been a bit more modern. The room was quite hot, and opening the window only helped partially. Plus there were seagulls on the roof outside preventing me from getting a really good night's sleep.
Very nice and service minded staff. Late check in was handled without problem. Storing my bike in the luggage room was no problem either. The lady at the check out even helped me refill my water bottles before leaving the next day. Breakfast was above average. The "feeling" of the hotel was unexpectedly good. It has character, so to speak. The floor plan was quite quirky, with the stairs being located in a side-compartment with separate entrance, and above the stairs on the second floor was some kind of shared room where one could relax and socialize. The room itself was also unexpectedly nice. I liked the design. And on top of it all, there were separate shampoo and conditioner on the room! I have never seen that from a BW hotel before, so I am not sure if it was specific to this hotel or not.
Stayed in June 2022
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Reviewed: 19 June 2022
Triantafyllos
Greece28 reviews4 helpful votes7.0Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Great variety of breakfast!
Stayed in March 2022
-
Reviewed: 13 June 2022
Hartmut
Germany18 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
excellent Location to explore the city! many restaurants around.
Stayed in May 2022
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