51/8 Moo 3, Choengtalay, Thalang, Phuket, 83110 Surin Beach, Thailand
#9 of 35 hotels in Surin Beach
Guests' ChoiceBased on 77 hotel reviews
8.3Cleanliness
8.4
Comfort
8.4
Location
8.7
Facilities
8.1
Staff
9.1
Value for money
8.4
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 April 2024
Christopher
South AfricaHot water problem
Good situation
Stayed in April 2024
Reviewed: 19 April 2024
Neidy
SpainNothing all was great!
Modern, clean, very comfortable beds, huge bathroom and nice balcony
Stayed in April 2024
Reviewed: 25 March 2024
Imelda
SwedenSadly we had an issue with hot water. They tried daily to fix it to no avail so after eight days they offered us another room & free breakfast for our remaining time…..,a lovely gesture. Unfortunately, the showers weren’t much better in the second room either, water pressure & temperature constantly changing.
Location is excellent, walking distance to beaches & restaurants but off the main road so quiet. Room was super, bright, clean, large balcony. WiFi was excellent. Staff very friendly & professional
Stayed in March 2024
Reviewed: 28 January 2024
Johann
AustraliaBreakfast was great and staff were very friendly, chatty and helpful
Stayed in January 2024
Reviewed: 24 December 2023
Amal
Hong KongFew ants in the room, bath plug was stuck but staff fixed it. Electrics with room card was a bit temperamental.
Very good value for money, friendly staff and clean.
Stayed in December 2023
Reviewed: 17 December 2023
Tikhon
Russiathoughtfulness of the room, location, staff attitude, cleanliness, atmosphere
Stayed in December 2023
Reviewed: 17 December 2023
Elise
AustraliaSome of the hotel looks a bit older and the breakfast was pretty average but other than that a lovely place to stay.
Loved our stay at Surin place! Good value for money being very close to the beach (only a 2 min walk), which is the real attraction here, Surin beach is so beautiful. The bed was comfy and the aircon worked very well.
Stayed in December 2023
Reviewed: 12 December 2023
Lenka
NorwayNothing to say.
Location was great, on a quiet street but near main road with restaurants, supermarket and good massage salons nearby. Surin beach is clean and calm which adds to the relaxing atmosphere. Hotel staff was lovely.
Stayed in December 2023
Reviewed: 3 December 2023
Beth
United KingdomBed wasn’t very comfortable. Bathroom could use modernising, but was ok. You’re only giving one room key so you’re not able to have the air con on all the time - hard to keep the room cool.
Hotel is very close to the beach, and the staff are absolutely lovely. Such good value for money.
Stayed in December 2023
Reviewed: 27 November 2023
Alexandra969
RomaniaThere was a loud bang every couple of minutes and it was annoying as hell.
The room was clean after each night. Staff was ok.
Stayed in November 2023
Reviewed: 17 November 2023
Peter
United KingdomNothing
Nice clean hotel with good sized bedroom and nice swimming pool
Stayed in November 2023
Reviewed: 7 October 2023
Shangi
BotswanaThe fact that we are unable to flush the toilet paper…kindly make it convenient for visitors as well
The staff was very kind,friendly and helpful The place is close to the beach and it was clean The place is also accessible to a lot of things
Stayed in October 2023
Reviewed: 28 September 2023
Katerina
Czech RepublicSwimming pool was excellent!
Stayed in September 2023
Reviewed: 16 August 2023
Mischana
United StatesI had a penthouse with three balconies, and two of the balcony doors were unable to be secured. Although maintenance did come up and fix one. The beds are horrible!! The mattresses are just short of concrete. And I had three beds to choose from and I slept in all three beds and they are very hard. They must have taken the showroom beds from the store because they aren’t real mattresses. Otherwise everything was great. 
the location is great and the staff is wonderful 
Stayed in August 2023
Reviewed: 23 April 2023
Ana
United KingdomBit depressing, bit of paint would be nice . also ants everywhere
I liked the staff, Tan.
Stayed in April 2023
Reviewed: 20 April 2023
Marc
GermanySmall sofa, just enough to sit, not to lay down. Shared WiFi with all the people, which is a privacy concern. Lighting could be better.
Location at 5 min from Surin beach. Cleaning and towels everyday. Small swimming pool ideal after the beach. Strong wifi and AC. Minibar with beer. Balcony. Ok breakfast. Black out curtains
Stayed in April 2023
Reviewed: 10 April 2023
Kirk
United Statesok-there’s no view of the ocean, but that’s not a big deal—you go to the beach and rent a chair for 300B and it’s great! if you rent a scooter, you can go easily back and forth—there are no hotels that are “on the beach” in Surin; you have to walk 200m wherever you stay, so do you really want to pay >$100?
great value, only a few minutes’ walk from beach, very hospitable staff, comfy bed, lots of room
Stayed in April 2023
Reviewed: 24 March 2023
Alexandra
Slovakiaquite used/oldish, missing really deep clean
it has nice big balcony, big space room, nice employees
Stayed in March 2023
Reviewed: 4 February 2023
Barb
CanadaThe beds and pillow were hard. No hot water. Weird window between living area and bathroom.
The pool was clean. Access to the pool from the room was nice. Tuk Tuk to the beach restaurant was great. One block to family mart grocery.
Stayed in January 2023
Reviewed: 25 February 2022
Harm
Australiagood location
Stayed in February 2022
Reviewed: 6 January 2022
Jesper
ThailandBreakfast start to late
Room Big clean Nice bathroom Direct access to pool
Stayed in January 2022
Reviewed: 2 December 2021
Capt
Hong KongSofter pillows please
Room, Beach, Staff
Stayed in November 2021
Reviewed: 5 May 2024
Svetlana
RussiaWater flow in bathroom is not very strong.
Very neat and clean, close to an amazing beach.
Stayed in May 2024
Reviewed: 26 February 2024
Sineadh
United KingdomAnts everywhere Cold pool Double window bathroom.
Airc con
Stayed in February 2024
Fira, Greece
Tučepi, Croatia
Heswall, UK
Ubud, Indonesia
Porto, Portugal
Malia, Greece
Rogoznica, Croatia
Tongxiang, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content