Nothing, it was perfect

The property was fantastic! The staff were amazing, so lovely and helpful, all of them! The pool was great, the sea so clear and refreshing. The rooms were equip with everything you Mat need. The breakfast delicious, and thank you Tan for looking after us. The gorgeous receptionists could not have done any better, we had a problem and they really helped us, thank you ❤️

Stayed in May 2024

Nothing

Very good location if you are looking for party. No noise in the room though. If you want to relax you can use the pool area or the beach. The rooms are clean, spacious enough and comfortable. The house keeping is very good. All in all i think very good value for money. I liked it and would definitely come back.

Stayed in May 2024

Everything

Stayed in April 2024

In “connected” rooms (that share a door between them) soundproofing is not ideal, if you care about that

Room comfort and practicality: storage/shelves and strong fridge with small freezer section Great location: Chaweng beach explorable both ways; all restaurants, bars and the rest are all in walking distance Helpful and friendly staff, really!

Stayed in March 2024

Sometimes really busy.

Great location. Nice pool and beautiful beach in front of resort.

Stayed in April 2024

hotel near city center and direct access to the beach. helpful staff

Stayed in March 2024

It's hard to get used to this as a European, but it's not customary (or maybe they don't like it) to flush the toilet paper. It is one of those things. There was nothing else that was particularly negative and bad for us. You should also be prepared for a preference for cash payments, except in a few places.

It was our first trip to Thailand, and therefore our first experience of what it was like there. The country, especially the island of Koh Samui, is beautiful! The people, not just the accommodation staff, are open and friendly, you can tell they are sincere to the guest! The accommodation is located not far from the centre of the town, extending right down to the sea. Our room was on the second floor, we could see the sea from the window, the view was beautiful! It was just like the pictures. Every day there was cleaning, always fresh linen, the staff was very nice and helpful. We asked for breakfast as an extra for our room, it consisted of local fruits, cereals, other breakfast foods, you could have it with the other guests at the beach bar. Value for money for us (there were two of us) it was absolutely worth it, I can recommend it with a clear heart!

Stayed in March 2024

One day I waited over 45 mins to get a pool/beach towel as the process was not great, I believe this is now fixed though. The towels never smelt or felt clean either. Would be great to have a full length mirror in the room.

Lovely new bathroom, shower was good, bed very big, staff always welcoming and happy to help, my boyfriend hurt his foot and the lady at reception came to help with all medical products, she was amazing. Hotel right on the beach and near lots of restaurants. Mini bar prices were really reasonable.

Stayed in March 2024

Sunbeds could be better and breakfast not so various

Nice hotel in center of Chaweng, located at good part of the beach, close to markets and restaurants but still quiet and relaxing

Stayed in March 2024

Nothing- we loved everything!!

The service & staff were all outstanding! The host Tan at the restaurant was so warm and welcoming she was fantastic! The staff go above and beyond for all their guests, they even surprised me with decorating my room with a birthday banner! All facilties were great and very clean. Bed was very comfortable! Pool was huge and very clean. You are only a few steps away from the beach from the pool! And the restaurant has a great view overlooking the beach/ sea. The location was also amazing, you are right in the middle of the street that has loads of restaurants and bars, walking distance to them all plus walking distance to the mall. The room was very quiet you would not know you are close to the busy street at all. One of the best hotels I've ever stayed at, I would happily book here again!

Stayed in March 2024

Only the facilities on the beach could be better, a few more loungers and (newer/larger) parasols would be good

absolutely wonderful stay, very nice facility, on the perfect beach, beautiful rooms with balcony, refrigerator, laptop safe and a very nice bathroom with walk-in shower and glass wall, breakfast buffet in the open restaurant Moon Dance on the beach leaves nothing to be desired, there is simply everything, WiFi was also very good!

Stayed in March 2024

Hotel was perfect, just the sea at this side of the island seems to be choppier than the western side, at least during our stay in late Feb early March.

Great package, good vibe, beautiful grounds, great beach, comfy and well designed rooms, both cozy and practical.

Stayed in February 2024

There is nothing negative i can say

Hotel is looks like better then photos. Pool rooms beach clean and very nice.personal is very very nice we were so happy to stay there. Just a note they must make some activities for weekend in the evening at hotel.

Stayed in February 2024

Amazing location right in Chaweng beach. Close to Library, Ark and Central. Room was comfortable and clean. Nice breakfast. Everything as expected.

Stayed in February 2024

Everything was absolutely perfect 10/10

Stayed in February 2024

/

The hotel was at the beautiful beach and it has a great swimming pool. The room was very nice, comfortable beds and in the bathroom there was a shower and a tub. Although the street is very busy, the rooms are located in the inner side of the hotel, therefore no noise can be heard. Every day you get fresh drinking water in the room. A lot of things for breakfast, even popcorn :) The staff are very helpful and super nice. Especially at the hotel restaurant.

Stayed in February 2024

Staff at the pool area doesn't do anything to prevent guests occupying several sunbeds, only using them for 1 hour during the day. The seating area of the restaurant could be kept cleaner.

The location probably doesn't get any better. Great breakfast and the bathrooms of the rooms are very nice.

Stayed in February 2024

I wouldn’t choose Chaweng beach again as it was too busy for my preference.

The staff is amazing. We enjoyed the pool, beach and peaceful atmosphere off the very busy street. Really, the rooms were comfortable enough but the staff made it special. We had an incredible inconsiderate guest next door. The staff made sure to offer us options to resolve being next to a loud, late night drunk. It was greatly appreciated.

Stayed in January 2024

Background music playing at poolside.

Great location and lovely pool.

Stayed in December 2023

1, Even though the hotel has confirmed our request for an extra bed (we were a family of 2 adults and 1 kid), upon arrival it was not there, and they could not get one until the second night. To compensate, they upgraded us to a room on the first floor - not sure why it was an upgrade, the room was even a bit smaller than the original one. 2, The rooms are very small in general, so we had to shuffle which suitcase is open when, and there's zero shelfspace basically to unpack to. 3, The AC unit caused some irritation in us, coughing and allergic symptoms, and when I looked into it, it was dirty, probably not cleaned recently. Running the AC at night meant cold, but we were coughing, or turning it off, and sweating. Which was a bit inconvenient. 4, The weirdest part was that upon checkout they claimed there's one teaspoon missing from the room, and charged us 50 baht (1.5 dollars) for it. We never got the third spoon, never stole a spoon, this was just surreal and annoying.

Amazing location, close to everything, great combination of a sandy beach and pool, great atmosphere, good food at the restaurant, nice breakfast, not too crowded and relatively silent at night. We had a cooking class with the chef of the restaurant and enjoyed it a lot. The staff was very kind and polite, attentive.

Stayed in January 2024

The rooms were really nice and the best bathrooms we’ve had on our thailand trip. The staff are super nice and accommodating. We loved the hotel grounds lit up at night.

Stayed in December 2023

Good location Comfortable rooms Friendly helpful staff

Stayed in October 2023

Honestly cannot find a fault!

I have visited Koh Samui so many times, and I cannot believe Ive never stayed at Baan Resort until this trip. The hotel is genuinely one of the best Ive stayed in at Koh Samui (Ive stayed in many). The hotel is ideally located, walking distance to bars, shops etc, but enough distance away to avoid the loud music etc. The grounds are extremely peaceful, with birds happily tweeting away. Rooms are a good size, and importantly very clean. Pool / restaurant area is practically on the beach with some amazing views. Every staff member I interacted with were very friendly. I will definitely stay here again. Seriously if you want a nice hotel, at a reasonable price, this is the place!

Stayed in October 2023

Staff were super helpful and welcoming, always greeted when passing!room and grounds were spotless, great selection for breakfast. The location was perfect, right on the beach and close to bars and restaurants, yet no noise was heard from our room!

Stayed in September 2023