198/8-9 Taweewong Road, Patong, Kathu, Phuket, 83150 Patong Beach, Thailand
#28 of 416 hotels in Patong Beach
Guests' ChoiceBased on 2335 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.1
Facilities
9.0
Staff
9.0
Value for money
8.5
Free WiFi
8.9
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End of dialog contentReviewed: 21 May 2024
Sandra
AustraliaNothing everything was great - even a late late check out.
Everything - staff were amazing. Hotel was great plenty of room to be by yourselves if you wanted to, the swimming pool at the back of the hotel was very relaxing. The select at breakfast was out of this world and everything so fresh, best breakfast ever!
Stayed in April 2024
Reviewed: 19 May 2024
James
United StatesI'm not sure if it's a bad thing, but as a country boy, I definitely missed not being able to have biscuits and gravy for breakfast, but the breakfast offerings are excellent and the staff are beyond helpful
All of the staff, from check in to getting a ride back to the airport and the end of my vacation were beyond exceptional. The staff is what made this a memorable trip, and one I plan on taking again soon
Stayed in May 2024
Reviewed: 16 May 2024
Renee
United KingdomThe distance from main Patong, I feel like they could have a shuttle bus.
The stay here was amazing, the staff were very warm, welcoming and attentive. They would do anything to make your stay comfortable. The breakfast was amazing and the beach club was such a nice touch and was always a vibe.
Stayed in May 2024
Reviewed: 15 May 2024
Görgülü
TurkeyWe did wrong reservation but reservation office was extremely helpful for us. Special thanks
Stayed in May 2024
Reviewed: 14 May 2024
Richard
United KingdomMost things
Stayed in May 2024
Reviewed: 14 May 2024
Zaini
Saudi ArabiaNothing at all everything was perfect
Very nice vibes and lovely atmosphere,staff was very welcoming very helpful Very clean rooms and good room service 24/h Amazing location Great foot specially breakfast for service and location it’s good value for the money
Stayed in May 2024
Reviewed: 7 May 2024
Jason
United KingdomNot much at all.
Staff were amazing and lovely property
Stayed in May 2024
Reviewed: 6 May 2024
Elizabeth
United KingdomWalls between rooms super thin, I could even hear man in next room yawning but had earplugs so didn’t disturb my sleep. Not huge amounts of storage for your clothes and drying swimwear not easy, no balcony.
Breakfast buffet and evening buffet amazing! Room nice and clean, comfy. Pool area had lots of options of where to sunbathe and no worry of having people reserve all the sunbeds as it’s not allowed, plenty of beds to choose from.
Stayed in April 2024
Reviewed: 3 May 2024
Fawaz
Saudi ArabiaLove the pool and the food
Stayed in April 2024
Reviewed: 3 May 2024
Thomas
United Arab EmiratesNothing really. Some of the staff int he pool area could have been more accommodating at times.
Location, food and service was good. Great facilities, pool area and right opposite the beach.
Stayed in April 2024
Reviewed: 2 May 2024
Lauren
United Arab EmiratesYou could hear some outside noise of other guests in the rooms at times.
The breakfast was amazing and the facilities were great too. Staff were very friendly and accommodating. Loved the pool.
Stayed in April 2024
Reviewed: 30 April 2024
Pakura
AustraliaJust a long walk to our room.
The selection of different variety’s of foods and fresh fruits was so delicious, that I really looked forward to breakfast every morning. I personally like how the kitchen and waiter staff were so polite very helpful and catered to our needs on personal level, great service well done.
Stayed in April 2024
Reviewed: 30 April 2024
Shmuel
IsraelMy room was located far within the hotel (takes few min to walk to the room when I arrive at the hotel)
Good looking hotel, nice pool and relatively close to the patong beach (about 10min walk)
Stayed in April 2024
Reviewed: 30 April 2024
Ryan
United KingdomRooms without balcony is just a no no like being in prison can’t smoke a fag anywhere and they wouldn’t let me sleep at the reception when I was so hungover waiting for my taxi for supper so I had to sit in the baking sun on the beach I wasn’t causing any harm just me silent witha. Hate here my face relaxing with the fan on a bean bag n it was my birthday. To many rules.
Beach club at front was nice but again to many rules
Stayed in April 2024
Reviewed: 29 April 2024
Qian
SingaporeThe view, there is not much of view from my room, but it's ok, I was not there for the view. I was there to catch up with my friends
Cleanliness of the room
Stayed in April 2024
Reviewed: 29 April 2024
Ali
Saudi ArabiaSound insulators !
Would like to thank Ralph for his great hospitality and treatment as I had food poisoning and he helped me reaching the hospital. Great pool
Stayed in April 2024
Reviewed: 29 April 2024
Teane
South AfricaNothinng
Everything was just excellent
Stayed in March 2024
Reviewed: 28 April 2024
Nisha
United KingdomNo balcony in some of the rooms
Location. Perfect for Patong as not too close to Bangla Road but it’s still walking distance away from the hustle and bustle.
Stayed in April 2024
Reviewed: 27 April 2024
Chady
QatarNothing to mention
Great location, clean rooms, very welcoming staff. All in all it was a wonderful experience to be repeated
Stayed in April 2024
Reviewed: 26 April 2024
Jasmine
AustraliaLine to check in was >30mins
Amazing breakfast with many options to choose from each day. Lobby and pool bar food and drinks were much better than other resorts we stayed at in Phuket and reasonably priced as well. Room was clean and perfect size. Staff were friendly and location was great - about a 10 minute walk to Bangla rd.
Stayed in March 2024
Reviewed: 25 April 2024
Sybil
MalaysiaNothing at all
It’s near to all important amenities and directly opposite the beach. Perfect location, amazing facilities and breakfast. The level of cleanliness of the rooms, it’s beyond what I expected. The staff are the ones that made my trip worthwhile, so friendly and ready to help. Definitely coming back.
Stayed in April 2024
Reviewed: 25 April 2024
Joice
AustraliaEverything. The room was spacious enough and bed very comfortable. The restaurants were both very good. Pool area really nice, but above all SERVICE. Really friendly and helpful staff.
Stayed in April 2024
Reviewed: 24 April 2024
Yong
MalaysiaThe lobby too hot
More cheap for the hotel room
Stayed in April 2024
Reviewed: 24 April 2024
Mateusz
Polandwe chose this hotel to celebrate my wife's 40th birthday. it was supposed to be a special birthday and thanks to the sheraton hotel it was. the unique atmosphere created by hotel employees and their approach to guests. the birthday dinner on the roof of the hotel complemented the uniqueness of the hotel. The flavors of Thailand enchanted us. The hotel is located away from the noisy center, next to a sandy beach. My wife and I travel a lot and I can say that the Sheraton Hotel was the best hotel we have stayed in so far. Thanks to the hotel staff, my wife's birthday, which was supposed to be special, was. We are looking forward to visiting the Sheraton hotel again, which we have booked for January 2025
Stayed in April 2024
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