52 Thaweewong Road, 83150 Patong Beach, Thailand
#22 of 416 hotels in Patong Beach
Guests' ChoiceBased on 1264 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
9.3
Facilities
8.9
Staff
9.2
Value for money
8.3
Free WiFi
9.1
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End of dialog contentReviewed: 16 May 2024
Basil
United Arab EmiratesLocation was really convenient, in the center of the Patong, cross the street and you'll be at the beach. The main pool was nice and big, also the private pool was really calm and relaxing. Breakfast was great with much options and really high quality food!
Stayed in April 2024
Reviewed: 12 May 2024
Barbara
AustraliaI didnt like that no one came around the pool for orders of drinks or lunch.
Location is central. Pool area very clean and facilitates all ages in separate areas, as well as two extra pools in Kids Club area. Breakfast was amazing, good selection, quick eggs station. toasters were fast and efficient. Kids sandwiches need covering as dry out too quickly. Kids Club was brilliant, our two 6 & 9 just wanted to keep going back (9-12 and 1-5pm) Had activities and PS4 to use.
Stayed in May 2024
Reviewed: 9 May 2024
Salwa
KuwaitNothing
Everything
Stayed in May 2024
Reviewed: 9 May 2024
Salwa
KuwaitNothing
Everything is good i like how big the hotel is
Stayed in May 2024
Reviewed: 5 May 2024
Aleksei
ThailandThe rooms are old
- Convenient location, - Despite the noise on the street, the room was quiet enough, - Very comfortable bed and pillows, - The breakfasts were very good
Stayed in May 2024
Reviewed: 4 May 2024
Rob
AustraliaThe staff were amazing , breakfast the best I have ever seen. Great pool area..
Stayed in May 2024
Reviewed: 1 May 2024
Salah
QatarI live in a Holiday Inn Resort, but sometimes the price is very high
In front of the beach and the cleanliness of the place, this hotel should be a five-star hotel
Stayed in April 2024
Reviewed: 29 April 2024
Geoff
Australiaexcellent choice for breakfast
Stayed in April 2024
Reviewed: 29 April 2024
Amer
AustraliaJust the lift need air conditioning
It was great breakfast staff were amazing I have stayed at holiday inn resort Phuket many times including my family
Stayed in April 2024
Reviewed: 25 April 2024
Byron
United KingdomThe pool area was a little dated in the area of the hotel we stayed. There was another much more modern pool area but this access to this was only permitted to premiun guests.
Room nice and modern, pus good size for a fmaily. One of only a limited number of hotels that offered family rooms with wo beds large enough to sleep two people each. This made it ideal for a fmialy of 4, 2 adults 2 youing children. Breakfast wa also good including alot of variety.
Stayed in March 2024
Reviewed: 25 April 2024
Ali
AustraliaWifi was slow and pool menu not much of a variety
Everything from check in to check out
Stayed in April 2024
Reviewed: 24 April 2024
Ali
AustraliaThe property is a little old and run down.
The location was great, the staff was really polite and friendly.
Stayed in April 2024
Reviewed: 22 April 2024
Gerard
IrelandLeftover Food being left to long on table at breakfast and attracting lots of birds
Location & friendly staff
Stayed in April 2024
Reviewed: 20 April 2024
Oum
United Arab EmiratesThe villa with direct access to the pool with free minibar and very good amenities in the room - the privacy of the small villas community with drinks and starters offered by the lovely staff by the pool- breakfast is very good - beach is right in front of the hotel - location is in the middle of Pattong. Staff is so nice and helpful. A big special thank you to Bryan who went beyond expectation also to Raffa and Orio.
Stayed in April 2024
Reviewed: 16 April 2024
Nissrien
Australiabathrooms need some updating especially toilet is quite low.
location is absolutely fantastic
Stayed in April 2024
Reviewed: 15 April 2024
Varun
United Arab EmiratesHad a lil issue with our room which was then changed.
The breakfast spread was good. The swimming pool for the kids as well as the big pool was well maintained.
Stayed in April 2024
Reviewed: 14 April 2024
Preeti
Malaysiathe bar staff (particularly one lady in the night shift) - extremely rude and absolutely not suited for the hospitality industry, slightly tardy night staff.
well thought out facilities, excellent breakfast spread, prompt housekeeping and check in staff. Easy access to the beach was an added bonus
Stayed in April 2024
Reviewed: 13 April 2024
Camila
United Arab EmiratesNothing :-)
The staff was kind and very accommodating. Our hotel bed was too soft and we experienced some back pain after our first night. We discussed the issue with the reception, and asked to change rooms. They said they would discuss with housekeeping. That afternoon, when we came back from the pool, they changed both mattresses to firmer ones - best solution as we did not have to pack up and move rooms! Location is great if you want lively options and convenience. Hotel facilities are great, with several pools to fit your vacation fit. Breakfast was fantastic with tons of options, and the drinks from the pool bar were spectacular. Everything was reasonably priced - we really enjoyed our stay.
Stayed in April 2024
Reviewed: 12 April 2024
Laura
AustraliaClose proximity to beach and Bangla road, without being too noisy. Nice rooms, amazing buffet breakfast.
Stayed in April 2024
Reviewed: 10 April 2024
Thi
AustraliaThe noise level of inconsiderate quests. We had the room near the lift and on days where I couldn't sleep, I can hear kids yelling and running down the hallway at 2 am, adults talking loudly, wooden furnitures scrapping the floors. Lucky for us the kids and hubby are heavy sleepers.
It was lovely: nice and clean with wonderful staff. It also has 3 swimming pools appropriate for kids of you stay in the main wing: and that is enough for the young kids (5 & 6). We went in April and the pools were not busy. Breakfast was nice, lots of different options like curry, noodles, rice, pastries, kids, sushi, fresh fruits. Only disappointment here is no ice-cream. This would be a highlight for the kids, especially in a place as hot as phuket. Kids eat free at the Charm Hotel in the hotel: this is great as the Charm Hotel staff are great and the food delicious. Kids had a main (great options and tasty), dessert (does include ice-cream) and kids size smoothie. Location is great: 700 metres from Juceylong and right in front of the beach. Though too hot for us. Next time we aim to come back in January. But that is peak period.
Stayed in April 2024
Reviewed: 8 April 2024
George
AustraliaThe beds very uncomfortable
Location
Stayed in March 2024
Reviewed: 7 April 2024
Erdem
United Arab EmiratesPrices are not all inclusive in the menus but still their prices are good ..
Very good location, close to everything you need .. friendly and helpful staff.. clean .. good food , BBQ night at Charm Thai restaurant on Friday shoul be tried ..
Stayed in April 2024
Reviewed: 7 April 2024
Vikrant
IndiaBreakfast could have been better
Location is excellent, unbeatable
Stayed in April 2024
Reviewed: 7 April 2024
Simon
United KingdomRelaxing hotel within the busyness of patong. Convenient for us and our 1 year old. Nice pool, worth to stay in busakorn wing. Good breakfast.
Stayed in March 2024
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