The only downside of this hotel is that there is no evening bar for non-Regency club residents, so the evenings the hotel its soulless. Perhaps this could be reviewed? We did get talking to a couple that had managed to upgrade to the Regency club via their tour operator for £100 for 10 nights. We asked about an upgrade on arrival for access only, not to change our room and wanted to £65 per night. Glad we didn’t go with the upgrade as it was definitely not worth the extra per night.

Absolutely loved this 5* hotel. Our room was very clean and spacious with lots of storage space, and a fridge that actually kept drinks cold! Iron, ironing board and a good hairdryer. Balcony was spacious too with rattan sofa, coffee table and chair, ceiling fan, lamp and a good sized clothes airer. We had a queen bed which was very comfy and sofa in the room Hotel is very clean throughout, grounds are very well kept. All the staff were amazing, very pleasant, friendly and helpful. Pool is huge and very nice, it has a non moving lazy river (if thats what it’s called) and a large slide for both adults & kiddies. Beach towels provided and plenty of sunbeds with shades. Poolside staff actually “make” the sun bed for you!! (lay towel on bed and tuck under cushion and place extra towel for pillow!) its the little things that make all the difference. We accessed the Figs restaurant for breakfast only. There is lots to choose from. Overall fabulous hotel and would definitely recommend.

Stayed in May 2024

None.

We are there for a night for a special event of Hua Hin Marathon. We would like to give a special thanks to Khun Noom หนุ่ม (Head of Security of Dept) for helping us for transportation and kind care for all aspect. And Khun อั๋น one of the staff for cater my husband to the marathon race. This is so kind and very impressive.

Stayed in May 2024

Our first room with direct swimming pool access had a beautiful small garden with lazy chairs but no mattress, do not as comfy as you would have liked.

The gardens, the swimming pool and the beach

Stayed in May 2024

Not staying longer

I stayed hear in April 2024, the hotel was really good, the breakfast was really good and a lot of choice , my stay was really enjoyable , with the staff being really friendly and attentive.

Stayed in April 2024

Room refrigerator was not really cold.

Breakfast buffet was amazing!

Stayed in April 2024

The room we had was stuffy (we raised this with front office) and the aircon was noisy.

The garden, the winding swimming pools, the various restaurant options and Barai Spa (of course).

Stayed in April 2024

Nothing to complain about. Probably the GYM could be more equipped.

We enjoyed every minute of our visit Perfect location Great sea views Attentive staff Delicious breakfast

Stayed in April 2024

Would be even better if they refurbed the swimming pool which feels run down.

Very nice property, rooms are big and comfortable staff was great as well. Water slide is amazing.

Stayed in April 2024

Great resort and great location!

Stayed in December 2023

The staff at breakfast

Stayed in March 2024

The beach is average.

Ideal for a holiday with kids, my son loved it... The beach is k, there was high tide for 2 days so we could ot go in, later went he tides went down we went for a walk... The pool is amazing and makes up for the average beach. The water n slide is amazing for kids and adults. Food was delicious on all days and service is excellent. The head chef was amazing as we asked for some specific changes in our food and he accommodated it. There are food markets right outside the hotel so its easy to walk and explore. The city is about 10 mins by a tuk tuk very easy. We stayed at the hotel during our stay as there is so much to do. The spa is beautiful.

Stayed in January 2024

Breakfast, garden, and the access to the beach

Stayed in January 2024

The only negative for us was the complete lack of service on sunbeds near the beach in the Regency Club area. The sun beds themselves look dirty and have seen better days. But on the last day of our stay at the resort, a very unpleasant incident occurred!!! we went to The Barai spa area to find out about spa procedures where we did not meet a single employee or a prohibitory sign that you should not go there, after 5 minutes we met one of the spa worker, as it turned out she was the director of The Barai spa area, Mrs. Anette Schlemmer, but instead of greeting in a quite rude form she was explained to us that it is prohibited to be in the spa area without an accompanying employee, it is absolutely unacceptable to talk to clients in the form in which she allowed herself to talk to us.!! After meeting with her, we felt discomfort the rest of the day, which ruined our enjoyment of our last day at the resort!

One of the best resorts in Hau Hin. excellent breakfasts with a lot of choice of food, good regency club lounge especially in the pre dinner time, fantastic pools and generally friendly and helpful staff. The only negative for us was the complete lack of service on sunbeds near the beach in the Regency Club area.

Stayed in January 2024

Very small room

Beautiful pool n beach

Stayed in January 2024

All was good.

Excellent breakfast selection. Pool w/slide is a hit with the kids.

Stayed in January 2024

The hotel is clearly understaffed. It was hard to get responses ahead of the trip and there were long queues to the reception. We got better service in Mariott last time.The pool acess room was nice but as the garden was 100% in shade, there were lots of mosquitos in the night time. It seems as most pool access rooms are on shady side which was a suprise. Our beachbag and suncreme were stolen from our sunbeds, something you would not expect to happen in this type of resort.

The beach is superb as well as the pool area. Restaurant staff manager Best was wonderful and the staff is kind and helpful.

Stayed in January 2024

The swimming pool

Stayed in December 2023

Room - setting - beautiful resort

Stayed in December 2023

We had a small issue with our room at the beginnig and the staff were exceedingly warm, friendly and solved the problem efficiently and quickly!

I just loved the size and space of the whole facility and it felt like all the guests are greeted with this sense of space.

Stayed in November 2023

Breakfast is superb, great quality, enormous choice

Stayed in December 2023

A large noisy children's party impinged on the tranquility. The extensive grounds aided escape and it was only three hours, but not really appropriate for a 5 star resort of this kind.

Everything was fantastic

Stayed in December 2023

Certain room design wasn't smart. For example, the toilet door is hard to open and access to toilet. Even with the middle doors between bathtub and bedroom are closed, if someone splashes water while in tub, water overflow may flow to bedroom floor. The lights switches options were either bright or very dark. Couldn't just set bathroom light and room dark.

Overall good resort for family with kids. Most outstanding is the swimming pool and sand area and access to private beach.

Stayed in December 2023

The breakfast could maybe have had a little bit wider selection of bread, and but no big issues.

Beautiful and cozy hotel. The room with pool access was very nice. Just a short walking distance from restaurants and shops.

Stayed in December 2023

Lounge was much better than expected

Stayed in December 2023