Nice pool and friendly staff. the hotel needs more maintenance, there is a terrible smell (sewage) outside the rooms and a lot of mosquitos. The breakfast was great

Stayed in December 2023

Lots of areas were dirty and smelly- eg the back area of the second pool had building materials and loose wires. And the walk to the pool was very smelly. There was no difference at all in the premium deluxe rooms on 3rd floor compared to those on second floor. In fact the bed was nicer on second floor. Top floor (much more expensive) had a longer desk but that is not important and not worth £50 a night. The photo showed the deluxe (more expensive) room having a corner view and one of the mountain was misleading as the room we had was inward facing and exactly the same as the others really

Good location near pier. Lovely rooftop pool Rooms were good size and clean and bathroom good.

Stayed in December 2023

Monkeys

Stayed in December 2023

room and buffet

Stayed in December 2023

Bit too much concrete but rooms nice once in them

Location is great and the pools are nice. Staff lovely.

Stayed in January 2024

No bar by the pool so had to walk to the shop every time, but you could still order food

The pool was great and room was lovely

Stayed in December 2023

Wouldn’t really say it’s value for money as have stayed in other locations such as Ko Chang, Ko Khut, Phangan, etc. for the same price and been able to get an entire villa at a much higher quality. This resembles the issue of Railay being overpriced in general and on that basis, we don’t think it’s worth the price unless you really wish to stay on Railay. The staff were friendly but it was quite inconsistent - some were knowledgable and did everything they could to help, whereas others were the opposite. There was also ongoing construction, and pools or areas were often closed without notice. For example, one pool was closed off the last two days of our stay due to them setting it up for a Christmas event. Breakfast was actually quite good but the offerings weren’t really coordinated well - like you’d have stir fried fish, carbonara pasta and then baked beans, but none of these dishes really went together so there could be a bit more thought in that. The AC units in the rooms also need some additional maintenance and backs of toilet bowls could use a bit more scrubbing.

As a hotel, it more than met the needs of our stay. It was in a good location next to the Eastern Railay beach, which is only a short 5-10 minute walk from the main Phra Nang Beach which everyone visits. The location was accessible to everywhere and was the key selling point. Rooms were generally clean and the housekeeping were great at coming early to fix up the rooms. There were separate towels provided for beach and showering, which was great. The pools were nice and not too busy - they also had seating around them. The location was quiet and overall, the rooms had what we wanted.

Stayed in December 2023

We had several power cuts and one night lost aircon, then power at 3am. Next morning the staff upgraded us. Nicer room. Breakfast was poor, flies all over the fruit, sweaty chicken ham! What’s that?

Facilities were good not far from all the restaurants and right next to the pier.

Stayed in December 2023

The smell of sewer in the walkways to the rooms

The location

Stayed in December 2023

The room was a bit dark, it could have used a few more lights.

Room was comfortable and spacious, with a nice balcony to relax on. The included breakfast buffet was great.

Stayed in December 2023

The smell was awful. The rooms a bit tired especially the bathroom. Pillows were like bricks

Good location not too far to walk from the beach, nice breakfast.

Stayed in December 2023

The lift was broken

Fantastic hotel great location and quiet place so sleep well , great breakfast

Stayed in December 2023

Nothing.

The location was great within walking distance to a very beautiful beach, shops and bars. The room was good size and reasonably clean.

Stayed in November 2023

Breakfast

Location and swimming pool

Stayed in December 2023

The property needs renovation.

Great location.

Stayed in November 2023

The room did have a bit of a fusty smell but I can only assume this is due to the humidity, beds were a bit hard but we have found this is the case in Thailand

Nice clean communal and private spaces. Breakfast was good value.

Stayed in November 2023

Didn’t realize no tooth brush and toothpaste

Good location, comfortable,helpful staff , nice swimming pool, but don’t have chance to use it

Stayed in November 2023

The second pool had construction work so our view wasn’t the best but this was fine as you’re not really in your room for that long! Lightening in room could be better.

Great location. Railay Beach is a must! Excellent value for money. Pool has nice infinity view. Enjoyed stay.

Stayed in November 2023

Have stayed here before but not sure I’d stay again, The reception staff were so rude and made us feel very uncomfortable, staring and laughing at us! The monkeys went through my bag and took things whilst I was in the pool and they are quite scary so would be nice if a staff member was around the pool area!! The bathrooms were very old and could do with a freshen up!

The pool was gorgeous, The rooms were really big! Nice balcony and the location was really good! Amazing views from the pool!

Stayed in November 2023

Slightly odd smell in the room

Railay is beautiful and everywhere is within 10 minutes walk. Room very spacious with good air con, nice balcony and large bathroom. Decent buffet breakfast. Entertaining monkeys.

Stayed in November 2023

Some rooms are tired and smell of drainage.

Location was good. Breakfast good.

Stayed in November 2023

The internet connection was terrible. The signal was constantly lost in the rooms located at the back of the hotel. If you require internet access, this hotel is not for you.

Good value for money. The staff members were extremely polite and accommodating. The beds were comfortable and facilities were great.

Stayed in November 2023

Breakfasts were almost the same every day. But we were not hungry:) The bathrooms are ok, but as for me needs a little renovation. Sometimes it was unpleasant smell coming out from toilet.

We stayed in this hotel for 9 nights. We took both grand deluxe and deluxe rooms. The difference is only in furniture I guess. Grand deluxe has it more. Service/Staff is wonderful, I do appreciate their help and openness to every request. Location is perfect.

Stayed in November 2023

There are renovations going on atm so building works a bit noisy but I am sure end results will be great.

Location right off the end of the pier was very handy for carrying one's own luggage although the entrance onto the pier is very awkward. ( not the hotel fault but worth noting) breakfast good variety and plentiful. Room comfortable and clean.

Stayed in November 2023

The ground floor pool was closed for maintenance, although I realise this has to be done at some point it did mean the 2nd floor pool was sometimes a bit overcrowded.

The hotel as a whole is good, close to all the bars and restaurants.what makes it very good is the 2nd floor pool area overlooking Railay Bay East.

Stayed in November 2023