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Reviews of Railay Viewpoint Resort 3 stars

Moo 2 ,Tambon Ao Nang,Ampur Muang, Krabi, 81000 Railay Beach, Thailand

#18 of 18 hotels in Railay Beach

Guests' Choice

Review score

Based on 273 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.2

  • Location

    8.0

  • Facilities

    7.0

  • Staff

    7.7

  • Value for money

    7.1

  • Free WiFi

    7.3

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Showing 76 – 100

  • Reviewed: 8 September 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Air Building
    • Stayed 2 nights
    • Submitted via mobile

    The doors have an electric locking mechanism nip out on the balcony while you're key is in the power socket at your peril

    The room for the money was exceptional

    Stayed in September 2022

  • Reviewed: 7 September 2022

    8.0
    it is made simply from a shawl blanket and two sheets. I hate these handmade duvet covers, they keep falling apart and
    • Leisure trip
    • Family with young children
    • Deluxe Terrace 2 Double Sharing Bed
    • Stayed 2 nights
    • Submitted via mobile

    Blankets are terrible. Room walls are depressive.

    Good location. Clean room and pool.

    Stayed in September 2022

  • Reviewed: 17 April 2024

    5.0
    ok ish......
    • Leisure trip
    • Family with young children
    • Quadruple Room with Bathroom
    • Stayed 3 nights

    Small style accomodation that looks like most areas near reception and pool are a jumble sale of builders materials left lying around stored up for what looks like years, slightly odd place would be being polite, a good tidy up and a skip or 5 would do the place a massive favour !!

    Nice location on Railay East, swimming pool

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    The staff was wonderful & helpful.
    • Leisure trip
    • Couple
    • Standard Double Air Building
    • Stayed 2 nights
    • Submitted via mobile

    Bed wasn't as comfortable & the towels smelled old

    Liked their pool & breakfast selection.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    1.0
    Horrible is all i can say.
    • Leisure trip
    • People with friends
    • Deluxe Terrace 2 Double Sharing Bed
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were too small, dark and depressing, holes in the walls and ceiling, nothing in the room as advertised, bed uncomfortable, sheets itchy, towels had no drying factor, wardrobes and shower broken, tiny balcony, for a deluxe suite it was very poor, very step steps up to to bungalow which were dangerous with no safety measures to them. Steep climb to the bungalow’s which was not mentioned in the ad. Very very disappointed. Had to pay for extra room as rooms so small to fit 4 in which was what they said was for 4 adults.

    I did not like anything about the property it did live up to what was advertised on booking.com website. I thought this should be a 2 star not 3. I am travelling round thailand and have stayed in much better for less. Very disappointed

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Good value and nice relaxed atmosphere.
    • Leisure trip
    • Family with young children
    • Superior Terrace Double
    • Stayed 4 nights
    • Submitted via mobile

    A bit dark inside the room at night.

    Helpful staff. They arranged an extra bed for my son.

    Stayed in January 2024

  • Reviewed: 1 April 2024

    2.0
    Very poor
    • Leisure trip
    • People with friends
    • Standard Double Air Building
    • Stayed 2 nights
    • Submitted via mobile

    We were extremely disappointed and would not recommend it to anyone. I was travelling a lot and this place was really not good. The staff in particular were unbelievably unfriendly like I've never experienced in my life. No matter what question you asked, the staff were annoyed and always incredibly unfriendly. It smelled extremely bad everywhere. And these overpriced prices. No recommendation.

    Stayed in April 2024

  • Reviewed: 25 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Air Building
    • Stayed 1 night
    • Submitted via mobile

    Very nice and quite place, congratulations to the staff we had a little problem with the room and they upgraded it without waiting.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    10
    Such a beautiful place and so friendly
    • Leisure trip
    • Family with young children
    • Standard Double Air Building
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Close to all beaches and shops but also very quiet

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    We enjoyed everything about our stay
    • Leisure trip
    • Couple
    • Superior Terrace Double
    • Stayed 4 nights
    • Submitted via mobile

    When the key was taken out the fridge stopped working. Little stinky at times

    Location was terrific

    Stayed in March 2024

  • Reviewed: 10 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Air Building
    • Stayed 3 nights

    Very good breakfast with a variety of food.

    Stayed in January 2024

  • Reviewed: 8 March 2024

    2.0
    Very poor
    • Leisure trip
    • Group
    • Quadruple Room with Bathroom
    • Stayed 1 night

    Stuff, location, the room, cleanness

    Swiming pool

    Stayed in February 2024

  • Reviewed: 7 March 2024

    1.0
    Very poor
    • People with friends
    • Deluxe Terrace 2 Double Sharing Bed
    • Stayed 1 night
    • Submitted via mobile

    Because i don't eve stay in your hotel they said one of my kids was to young to stay and woman on receptions said i will get my refund till now didn't get anything from you!!!

    Yes you didn't give me my money back as you said you will do refund still not money in my account you are robbing people !!!

    Stayed in February 2024

  • Reviewed: 5 March 2024

    10
    Great!
    • Leisure trip
    • People with friends
    • Standard Twin Air Building
    • Stayed 1 night
    • Submitted via mobile

    Lovely resort with character, great surroundings, local to shops and restaurants. Friendly staff, pet parrot, comfy beds. We extended our stay as soon as we arrived!

    Stayed in March 2024

  • Reviewed: 4 March 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Superior Terrace Twin
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately, our original room was infested with cockroaches. We did not immediately ask to be moved, until we realized the problem was bigger. After calling staff a couple of times, they offered to move us to a room in a separate building where we did not see any roaches.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Air Building
    • Stayed 5 nights
    • Submitted via mobile

    Stayed there 3 times and will again. However, this is a review of Booking.com. I tried to write you on Facebook, not sure it is really an official page of Booking, you ought to check that. Furhermore… check on Pink Oyo at KohLanta. People are getting scammed and that is obvious via the recent reviews. Why WHY THE F…. don’t Booking.com react at such rwviews??? I just passed and a girl had paid for 22 nights! and now will just loose those money…. she was in pieces, not a rich girl from a rich country! I have aleays trusted Booking, what is happening to you? STOP letting custumers get cheated, STOP NOW everything with Pink Oyo at Koh Lanta. Now!

    Stayed in February 2024

  • Reviewed: 29 February 2024

    10
    Good value
    • Leisure trip
    • Couple
    • Standard Double Air Building
    • Stayed 3 nights
    • Submitted via mobile

    -

    Central location on East Railay, really good breakfast buffet, clean room, friendly staff

    Stayed in February 2024

  • Reviewed: 27 February 2024

    5.0
    If you’re staying for one night it’ll do but for longer than a couple of nights definitely consider other options.
    • Leisure trip
    • Couple
    • Standard Double Air Building
    • Stayed 1 night
    • Submitted via mobile

    No top bed sheet. You had a duvet that really didn’t make sense considering the high temperature. You had a kettle and cups but no tea and coffee. You had to carry the bags up the hill and them up to the first floor… it was all functional in the room but rather old and in need of some serious refurbishment.

    Affordable accommodation, however rather basic and in need of some tlc. Location was good. Loads of restaurants nearby and also a short walk to the nice beaches and touristic spots. Very close to the pier which was quite hand when getting the ferry ti go to phi phi. Not that handy when arriving from Ao Nang though!

    Stayed in February 2024

  • Reviewed: 27 February 2024

    3.0
    It was uncomfortable and dirty
    • Leisure trip
    • Couple
    • Deluxe Terrace 2 Double Sharing Bed
    • Stayed 1 night
    • Submitted via mobile

    Far too expensive for what it is. Not well kept and dirty

    Charming, good location

    Stayed in February 2024

  • Reviewed: 23 February 2024

    10
    Great stay!
    • Family with young children
    • Deluxe Terrace 2 Double Sharing Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing much

    Nice staff, in between nature and very clean

    Stayed in February 2024

  • Reviewed: 23 February 2024

    9.0
    Overall we really enjoyed staying at this hotel, the staff were really friendly and helpful even when we arrived super l
    • Leisure trip
    • Group
    • Deluxe Terrace 2 Double Sharing Bed
    • Stayed 7 nights
    • Submitted via mobile

    The only thing we didn’t like were the uncomfortable beds - they were pretty hard and they moved easily even when just up in bed.

    We enjoyed the pool and bar areas. The location was ideal for our stay.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    10
    Nice, clean rooms - would return
    • Leisure trip
    • Couple
    • Standard Double Air Building
    • Stayed 2 nights
    • Submitted via mobile

    The pool area did have quite a lot of leaves in the water but other than that the hotel was clean

    We really enjoyed our stay here. Good location, nice spacious room. The staff were helpful and we would stay again

    Stayed in February 2024

  • Reviewed: 21 February 2024

    9.0
    Great price value ratio
    • Leisure trip
    • Couple
    • Standard Double Air Building
    • Stayed 1 night
    • Submitted via mobile

    If I want to find something I did not like that was the absence of coffee in the room. I like to drink a coffee asap when I wake up. :)

    We spent only 1 night in Railay Viewpoint Resort. We were satisfied with everything. They replied fast for my message one day before the booked date. The check-in was fast and we were very suprised when they said that our room is already ready. It was about 11 am. The pool was very good, amazing view, optimal temperature. The breakfast was delcious. Their restaurant is just a few meters far from the sea, the view was beautiful from there. They towel was the softest I have ever used in a hotel. We would choose this accomodation again.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    9.0
    A good place to stay.
    • Leisure trip
    • Couple
    • Standard Twin Air Building
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, everything okay!

    Good pool, nice room, great breakfast.

    Stayed in January 2024

  • Reviewed: 9 February 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Terrace 2 Double Sharing Bed
    • Stayed 3 nights
    • Submitted via mobile

    Receptionist thinks that she is CEO of some huge corporation 😅 Very rude with clients. The rest of staff is getting her mood. To nearest beach 10 minutes to go. Properties are on the hill. Breakfast - nothing to choose. Conditioner is straight in your face. Hard and shaking bed (in general I love hard beds, but this is too much !)

    Stayed in February 2024

Showing 76 – 100

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