The stay itself was great. It was only when I checked out that I became annoyed. The woman at the front desk constantly stopped attending to me to answer the phone. It was very disrespectful and not appreciated.

The grounds were immaculately kept. The breakfast was great. The rooms were clean and the bathrooms were well lit and updated. The location on the river was stunning and the pool was terrific. I would definitely stay here again.

Stayed in December 2021

Slippery grounds.

The grounds were quite slippery and I almost fell over a few times bc of the rain. They also gave my wife and me twin beds when we booked a king bed. Apart from that, no complaints. They also found my phone when I lost it!

Stayed in September 2021

The room is outdated, and the air conditioning is old and didn't work well with the heat outside. We informed the hotel, and they tried to fix it, so on the second night, we felt more comfortable. So I feel like it overprice for what I paid.

The food was amazing, and the spa inside the hotel was excellent. I got a massage twice in two days. The service was excellent, and all the staff were very attentive.

Stayed in May 2024

The service is very disappointing. The staff really don’t seem to care if you are enjoying your stay or not. The restaurant food is overpriced and poor quality. Our food arrived cold and when we questioned it the waitress didn’t believe us and checked how hot the plate was. Eventually she agreed to replace it but they only replaced part of the meal so the rest still came back cold. Breakfast is limited (eg no iced coffee, no salmon, horrible pastries, artificial yoghurt) The pool is big but isn’t very clean (algae on the steps) The hotel needs renovating. The rooms are very dated and the wifi is basically unusable. TV in the room is basic (only Thai channels) Very bad value for money. If you don’t have a car/scooter you will be too far from the town. Overall wouldn’t recommend and wouldn’t stay again.

The pool is very big (good for lengths). Nice views of the river.

Stayed in May 2024

No facilities for disabled, can’t enter the pool if you disabled

Staff is ok

Stayed in May 2024

Location is a little out the way, need more facilities like indoor bar and pool tables

Beautiful surroundings, helpful staff

Stayed in April 2024

Only two shuttles a day from remote location

Peaceful

Stayed in December 2023

The Spa was not really good. Around the resort there is not a lot to experience. Most difficult is that there is no ATM around.

Pool area was amazing and the live music entertainment in the evening was great. The atmosphere with the river is peaceful and relaxing.

Stayed in November 2023

Hard bed and rooms not that modern

Pool and breakfast

Stayed in November 2023

We expected a queen bed but ended up getting two large singles that couldn’t be put together, and the beds were VERY firm. The other thing I didn’t like was the car parking was some distance from our room meaning we had a bit of a struggle with our luggage.

The grounds are immaculate and attract many birds. The pool was great. The dinner music very enjoyable. The variety at breakfast was better than I expected. The staff were all so friendly and willing to help. The location on the river was very pleasant and generally it was extremely quiet and relaxing.

Stayed in October 2023

Information and direction

Varieties of mixed local and western food

Stayed in October 2023

The bed is really not comfy. Hard to sleep. Shower is a bit outdated. Sui restaurant at the lake is closed during raining season I guess. That's a pity!

Loooove the facilities and the outside areas. Hotel lays next to river. Swimming pool is amazing. Staff is super friendly. We had a nice stay!

Stayed in September 2023

Bathroom cramped , rooms dark

The pool and setting by the river

Stayed in September 2023

the hotel staff didn’t give much information about the area or what to do around the area, No Gym , the bar was not open during the day. The location of the hotel is very far to everything. should have pick up shuttle bus back to the hotel.

Hotel was nice next to the river, the greenery makes us feels very in touch with nature. shuttle bus twice a day. the live music at dinner time.

Stayed in February 2023

The hard beds, lack of TV channels (only 4 with the only English on France 24 news) and false advertising of free shutter transport to kanchanaburi.

The swimming pool and the views of the river

Stayed in October 2022

open air restaurant , very hot at breakfast, many insects in restaurant. safe did not work, over the top covid rules. staff made customers wear gloves to breakfast. then shout at you if you remove your mask.

good location near river

Stayed in May 2022

Noisy rooms, if guests above decide to shower in the middle of the night, the noise of the water running is very loud. Pool is just a natural water bassin and not very attractive.

Riverview, restaurant on site, room, beds

Stayed in December 2021

-

Close to city center and good atmosphere

Stayed in October 2021

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in March 2024