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Reviews of The Racha 5 stars

42/12-13 Moo 5, Amphoe Muang, Phuket, 83130 Ko Racha Yai , Thailand

#1 of 3 hotels in Ko Racha Yai

Guests' Choice

Review score

Based on 202 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    9.5

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    8.5

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 23 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Spa Pool Suites
    • Stayed 3 nights

    The main beach had visitors , like outsiders coming in from ferries and boats blocking the view so we couldnt have privacy at the beach.

    The location was beautiful. The water was crystal clear and the island had amazing views and landscapes. It felt like being in the maldives. The spa facility was exceptional and their masseuse Aye was splendid. The staff was very helpful and the resort kept up with its luxury status with small gestures and tokens every night. The property was very lavish and the rooms were spacious.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    10
    Just what the doctor ordered
    • Leisure trip
    • Couple
    • Deluxe King Pool View
    • Stayed 8 nights
    • Submitted via mobile

    Nothing

    Exceptional

    Stayed in March 2024

  • Reviewed: 10 March 2024

    10
    Good for few days in wild nature
    • Leisure trip
    • Couple
    • Deluxe Double Villa
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    All. Nice, clean, friendly staff! Food was tasty.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    10
    The 14 of us in the group loved it. We will return.
    • Leisure trip
    • Group
    • Deluxe King Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything it was amazing

    Stayed in February 2024

  • Reviewed: 4 March 2024

    9.0
    Very relaxing resort
    • Leisure trip
    • People with friends
    • Deluxe King Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Not much to do activities wise

    Very nice resort

    Stayed in February 2024

  • Reviewed: 22 February 2024

    10
    Great getaway
    • Leisure trip
    • People with friends
    • Deluxe Twin Villa
    • Stayed 4 nights
    • Submitted via mobile

    Too many daytrippers in the day

    Attentive, friendly staff and service. Good food.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    10
    A slice of paradise for all to enjoy!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Grand Pool Suites
    • Stayed 10 nights
    • Submitted via mobile

    The organization of the dive centre was a bit haphazard and some days boats were not available to go to great sites.

    Great location and wonderful staff. Nice little touches and different tasty food options. You can do as little or as much as you are comfortable with.

    Stayed in December 2023

  • Reviewed: 12 February 2024

    9.0
    Fabulous resort with excellent SPA and sports team.
    • Leisure trip
    • Solo traveller
    • Grand Deluxe Partial Sea View
    • Stayed 6 nights
    • Submitted via mobile

    There were a few issues with the room i initially booked but the staff were really nice and proactive in suggesting the alternatives and it all worked out really well. Look forward to being back.

    Beautiful location, excellent team and customer service. Lots of things to do. Great SPA.

    Stayed in February 2024

  • Reviewed: 9 February 2024

    10
    Absolute paradise can’t wait to return. Staff were amazing.
    • Leisure trip
    • Group
    • Deluxe King Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything was perfect

    Stayed in February 2024

  • Reviewed: 7 February 2024

    8.0
    Incredible location and beautiful resort, a must stay (with some areas for improvement).
    • Leisure trip
    • Couple
    • Deluxe Double Villa
    • Stayed 3 nights

    There were a few issues at the Racha: - The rooms are large but have some issues. The beds are extremely uncomfortable, like the worst I've ever experienced at a 5 star hotel, more like 3 star hotel beds. - The rooms needs maintenance. For example, a door handle was falling off, the toilet an immediate repair, a light switch fell off, the tea kettle didn't seem to work properly. There were leaks in the shower. Pretty bad, honestly. - Expect to pay silly prices on everything at the Racha, not just food, but stupid money for paid activities that is like 5 times higher than taking these activities through other vendors. Serious price gouging, but not unusual at resorts with a captive audience. - Service has its highs, but often its lows. Its comical, but expect to get a menu but no one will follow up with to take your order. Expect to ask something from house keeping without it arriving. In general, staff just seem a little demotivated. Again, there are some exceptions to this as mentioned previously.

    The beach is incredible, one of the most beautiful settings for a hotel I've ever seen. This is the hallmark of the Racha. There are amazing facilities, including an incredible spa, tennis courts etc. There are some nice free activities, including walks and yoga, and plenty of equipment for water sports around the island. The whole island is just a couple of hotels and restaurants. Some of the staff are also amazing, especially Om who looked after myself and my Wife really well.

    Stayed in February 2024

  • Reviewed: 29 January 2024

    10
    Stunning Location great value for money would recommend
    • Leisure trip
    • Couple
    • Grand Deluxe Partial Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    A stunning location organised, perfectly from beginning to end from the collection on the boat, and the transfer to the beautifully presented rooms

    Stayed in January 2024

  • Reviewed: 5 January 2024

    9.0
    Beautiful island, I would return, 3 nights wasn’t enough
    • Leisure trip
    • Group
    • Deluxe King Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Children! When I booked a year ago it was advertised as adults only.

    Location, room, staff, food, facilities

    Stayed in January 2024

  • Reviewed: 25 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Pool View
    • Stayed 5 nights
    • Submitted via mobile

    There are a lot of mosquitoes, and despite the periodical fumigation and our careful open/close of doors, every night a dozen mosquitoes would not let us sleep. It would be easily solved with mosquito nets over the beds as it is done where mosquitoes are a problem. The AC is extremely noisy.

    The staff. The hotel is beautiful, as well as the setting where it is located. The breakfast was also very good!

    Stayed in December 2023

  • Reviewed: 18 December 2023

    8.0
    A really memorable stay, kids had an awesome time and want to go back
    • Leisure trip
    • Family with young children
    • Two-Bedroom Grand Pool Suites
    • Stayed 8 nights
    • Submitted via mobile

    The jacuzzi and the Japanese toilet in the bathroom didn't work. The bubbles/jacuzzi in the family pool didn't work. WiFi was bad and kept dropping out all the time. Nothing a bit of TLC can't fix

    The resort is stunning, the island is beautiful. The 2 bedroom pool villa we had was lovely, massive rooms, pool was really big. The staff are really friendly. Breakfast spread was good. Good choices was good, mix of western and Thai.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite with Private Pool
    • Stayed 2 nights
    • Submitted via mobile

    I tried to find something that I didn't like but there's none.

    To be honest, from the moment I reached the island, I fell in love. Everything is perfect. It will be my favourite distnation every year.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    9.0
    Heaven on earth
    • Leisure trip
    • Couple
    • Grand Deluxe Villa
    • Stayed 2 nights
    • Submitted via mobile

    We had a fantastic stay! Only small thing was that we borrowed snorkelling gear on one day, and it was a bit outdated / faulty, so let water in - but can’t complain as it was complementary! Also, the rest of the island hasn’t rebounded from covid so many of the other beaches on the island are now deserted which means there’s not an awful lot to do on the island outside of the hotel. This wasn’t a problem for us as we still enjoyed walking round the island, and had more than enough to keep us busy in the hotel :)

    Absolutely stunning surroundings and design. The staff were extremely warm, friendly and helpful - in particular C from Chiang Mai who works in the seafood restaurant was super attentive, and couldn’t do enough to make sure we had the best time for our dinner! The complementary yoga classes with Cher were also a wonderful way to start the day. We have never seen water more beautiful so blue and clear, or sand that’s more powdery white, it’s truly paradise. The rooms were large, modern, clean and really comfortable. The housekeeping staff were so proactive in making sure you had the most easy and comfortable stay. The food in the restaurants was also outstanding, as were the happy hour cocktails and snacks overlooking the sea. The spa centre and massages were great there! We had a treatment together as a couple which was fab. The whole thing was magical!

    Stayed in November 2023

  • Reviewed: 4 November 2023

    8.0
    We had a beautiful few days at the racha. Staff were very friendly
    • Leisure trip
    • Group
    • Deluxe Twin Villa
    • Stayed 2 nights
    • Submitted via mobile

    The rooms needed updating PowerPoints didn’t work Coffee machine didn’t work

    Stunning location and property

    Stayed in November 2023

  • Reviewed: 15 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Relaxing place

    Everything

    Stayed in October 2023

  • Reviewed: 18 August 2023

    10
    One of the best places I’ve stayed at. Ever! Service was amazing and such a beautiful resort.
    • Leisure trip
    • Solo traveller
    • Deluxe King Pool View
    • Stayed 5 nights
    • Submitted via mobile

    Fabulous! The accomodation, pools, beach and the service was outstanding. Breakfast was delicious.

    Stayed in August 2023

  • Reviewed: 8 August 2023

    10
    Exceptional stay
    • Leisure trip
    • Couple
    • Junior Suite with Private Pool
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very clean property, organized well.

    Stayed in July 2023

  • Reviewed: 2 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Twin Villa
    • Stayed 2 nights
    • Submitted via mobile

    food quite expensive

    cute animals and Everything else

    Stayed in August 2023

  • Reviewed: 27 July 2023

    10
    Wish the stay was longer
    • Leisure trip
    • Couple
    • Junior Suite with Private Pool
    • Stayed 5 nights

    The was no side table next to the day bed

    Beach Front, White Sand, Stunning Sunset, 2 nice pools. Lovely Staff, Nice food, Beautiful environment, We stayed in Jr Suite with Jacuzzi Pool, the pool is 3m x 5m, the Jacuzzi is super strong, and to my surprise, the pool is a HEATED POOL, you can adjust the temperature to your liking, and is easy to operate. I set it to cooler before we sleep and in the day time, We can enjoy the cold water, and set the temperature higher after our afternoon dip, so at night, we can have a Hot Bath / Spa before we sleep.

    Stayed in July 2023

  • Reviewed: 17 June 2023

    10
    staying at paradise
    • Leisure trip
    • Couple
    • Deluxe King Pool View
    • Stayed 2 nights
    • Submitted via mobile

    I was very disturbed by the visit of tourist trips to the place and the inconvenience they cause, since I visited the place years ago and the overcrowding was not like this .. We came to the hotel asking for privacy and quiet. I hope you will reconsider this issue

    This is our second visit to the island. The hotel is beautiful in all respects. The cleanliness, attention, reception, and the staff are very kind and polite. It was a very enjoyable stay at paradise .. And I will visit the place for the third time for sure . but be sure to book from Delivery from the hotel itself, as I booked from a travel agency, and they would charge us more 600 baht for the bags, and on the return we had to continue with the trip for 3 hours, and they refused to return us without . And when we arrived at the port, they said that there was no place on the bus for bags and the 1st bus left the port .. Their treatment was very bad .. the agency called ( the raya princess ) ,, dont book any trip from them

    Stayed in June 2023

  • Reviewed: 17 June 2023

    10
    An exceptional island experience
    • Business trip
    • Family with young children
    • Deluxe King Pool View
    • Stayed 4 nights
    • Submitted via mobile

    The food prices are high and service and tax are all added to the prices. Other than that, it was a perfect.

    Transport to the island was very well organised. The small island is about 30 mins by speedboat. The staff and service were exceptional tgrougoutour our stay. The room we had was spacious and beautifully designed with aircon available as needed. The facilities ànd food were amazing and the lsland itself was stunning. The beach is clean witb fine white sand and turquoise water.with big waves and a stunning, sunset view. The resort is helping to restore coral reefs and we has a great snorkeling experience which was through an organised trip on the other side of the island.

    Stayed in June 2023

Showing 1 – 25

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