Great facilities, good location, comfy bed. Breakfast was terrific

Stayed in May 2024

Room is too small. Had to bargain few times for more bottles of water. There were 3 people in our room.

Good food, great location.

Stayed in May 2024

N/a

Location.

Stayed in May 2024

perfect hotel

Stayed in May 2024

Could hear hallway noise very clearly in the rooms.

Zenseana was clean and comfortable

Stayed in May 2024

It's a good location (near Patong beach) but very close to mosque to can hear lots of praying.

Really nice hotel. Very nice room with amazing shower :D

Stayed in April 2024

Nothing

Everything was fine. Nice staffs. Clean hotel. Breakfast was good. Location is good.

Stayed in March 2024

The breakfast was a bit limited. Could have done with some real bacon and/or sausages. Eggs were usually cold.

A good modern hotel with good helpful staff.

Stayed in April 2024

Fantastic staff, good location, clean rooms

Stayed in April 2024

Television in rooms don’t work

Cleanliness

Stayed in April 2024

The water from the shower was leaking on the bathroom floor. We had our room balcony at the street and it was quite noisy.

The room was clean and spacious, a lot of facilities. The hotel is located near the beach (10 mins walking), and Bangla Road (20-25 mins walking).

Stayed in April 2024

No aircon in the lifts and hallway

The breakfast was ok, the location was ok but not the best

Stayed in April 2024

It looks much better in the advertisement. The pool is shallow. The air-conditioner is extremely noisy and has some type of placebo controlled setting preventing cooling your room more than 25 deg C. Cleaning is only done by brush, so don't expect clean carpets. Additionally the mood lighting was broken and the wires duct taped near the TV.

Staff are really great and always freindly. I really like that they give you two bottles of water a day. Pool area is nice.

Stayed in April 2024

The rooftop Loungar Bar is not in operation, so can't have late evening drinks.

Our room was excellent. Great space, furniture and nice bathroom. The bed was extremely comfortable. Big breakfast spread! Friendly staff! Great location, far enough from noisy centre but close walk. Parking was really useful for us!

Stayed in April 2024

Only problem that the TV didn't work for 3 nights we stayed. Couldn't watch Movies or normal TV stations. Best side that it was great.

It was a excellent, was very happy! Would stay again!

Stayed in April 2024

Pool was only 1mtr deep all over so a bit shallow for us. No table in the room for eating room service on.

Good location. Lovely staff. Clean. Great shower and comfy bed.

Stayed in March 2024

The staff was average, not so friendly.

The hotel is very clean, good for value, centric and beautiful.

Stayed in April 2024

Just be mindful the hotel sits between two mosques. With the call to prayer happening 6 times a day . Earplugs are provided at reception. Or ask for a quieter room location . We stayed 7 nights without it bothering us

New and good beach and nightlife close by

Stayed in April 2024

WiFi was poor. Overpriced food and drink compared to everywhere else, double the price to all restaurants literally outside the hotel!

Staff were amazing. Location was close enough but far enough away from the main hassle and bussle!

Stayed in April 2024

Very bad wifi. Shower was impossible to keep water in the bath. Water everywhere every time we had a shower.

Friendly staff, love the pillows and the bed.

Stayed in March 2024

Not really much to complain about.

The staff were very friendly. Always eager to help. The breakfast had a great choice and the pool area was very family friendly.

Stayed in March 2024

Told the reception staff that the backlighting behind the mirror in bathroom was not working this problem was not dealt with even though reception said they would deal with it. Very close to local Mosque so noise throughout the night. Not the hotels fault I appreciate. Another rope needed for tricep pull-down in gym ( there is only one )

Almost everything

Stayed in March 2024

Restaurant & bar a little expensive even in happy hour. Both lifts didn’t work at the time of stay. WiFi can be faster for the TV to not buffer.

The staff were very friendly and helpful. The room had enough space. Great pool area!

Stayed in March 2024

The electronic doorbell malfunctioned all on it's own in the middle of the night a couple of times + the doors are everything but sound proof. The spa part of the hotel was under renovation and not available. The same goes with the rooftop lounge. The elevators were slooow due to constant stopping on almost every floor and sometimes in an illogical order. The rooftop pool bar has a songlist of 20 dance songs which started to annoy after listening it through several times per day. Something more chill needed + a small inconvenience of neighbouring mosques yelling their prayer call loudly a couple of times a day (mostly applies if you are on the rooftop).

Staff was very friendly and helpful, the breakfast was superb and the rooms/premises were very tidy. The rooftop pool was great and there was plenty of space in upper most level of the roof with artificial grass. The view was amazing. Also the gym was well equipped and clean. The beach was relatively close. The hotel room beds were super comfy and the air conditioning was able the room cool throughout the day if you left one of the two key cards in the electronic socket on the wall.

Stayed in March 2024