Property is away from the town, no local amenities nearby so taxi rides to and fro costs money

The staff are so friendly. The hotel is very clean and spacious. We got upgraded to two duplex for free and also later checkout time

Stayed in August 2023

The room was always smelled of tobacco even though it was non-smoking room.

Stayed in July 2023

no

space and easy parking

Stayed in December 2022

house cleaning could be a but more efficient.

the location and staff were excellent. Rooms were very comfortable. special mention for the front desk staff Ahu and Elif. They were one of the best front desk folks we have experienced.

Stayed in September 2022

Fridge in the room didn't get cold at all and releases a lot of heat, and its noisy. The food in the restaurant could be better. Food options for Breakfast and dinner were very poor and it wasn't replaced often as needed. Some of the fruits for breakfast were spoiled (apples, pears).

Room is confortable, indoor pool.

Stayed in September 2022

NA

The location.

Stayed in July 2022

This is a massive hotel where travel agencies drop their big groups from all over the world. Breakfast en dinner buffet is huge but not special, the quality is rather low.

Good king size beds.

Stayed in July 2022

Staff at the Front office some are need more smile 😊

I reserve for the suite room, it was perfect.

Stayed in June 2022

Excellent price, brekfast and cleanliness

Stayed in March 2022

The Wi-fi was very slow. In the first room was no internet connection. The staff changed our room immediately we asked. 🙏 One level above half of the room was no internet but in the other part had. (That was the last room in the corridor). We are almost vegan 🌱. Would be better if the hotel provide more plant based main dishes.

We got a very big room with nice view of the village and the mountains. The room was well equipped and the staff was super helpful! The sauna and the steam cabin was cool.

Stayed in March 2022

tissues aren't in the room, and the Slipper as well and the safe aren't working. It took me 24 hours, while I was reminded them to respond.

breakfast hotel wad very cleaned

Stayed in March 2022

Better COVID precautions can be taken at the Breakfast Stations.

Breakfast, Good Variety covers all needs.

Stayed in December 2021

Liked the staff were friendly and specially receptionist.

Stayed in January 2022

The place is very far from the facilities. And not convenient for family and loonely traveller.

Breakfast.

Stayed in December 2021

nil

breakfast and rooms are good clean

Stayed in November 2021

breakfast timing could be extended at least till 10.30pm

the facilities and breakfast were good hotel staffs are very friendly dedicated parking facility available

Stayed in November 2021

Room size, location

Staff wasn't friendly/courteous. No adapter plugs. My phone battery was dead during the stay because i couldn't charge it..

Stayed in October 2021

Very bad breakfast with unpleasant kitchen staff in the morning, too bad because the hotel is very huge with a good looking Big point to improve

Good location, room clean

Stayed in September 2021

Firstly, it is essential to note that having a car is almost a necessity as the location is a bit secluded. Despite the relatively high price, the facilities seemed outdated and could use a refresh. It felt like the accommodation didn’t quite match up to the cost. Additionally, just two days before my scheduled check-in, I received a message stating that I had to pay in advance; otherwise my reservation would be cancelled. This caught me off guard since I had initially chosen the pay at the property option during the reservation process. It would be nice for the property management to communicate such changes will in advance to avoid last-minute inconveniences.

The breakfast buffet was a highlight-a diverse and delicious spread. The staff at check-in were kind, making me feel welcomed. A pleasant gift of local nuts and dried fruits was at the room. Also, they accommodated my early checkout with a personalised to-go breakfast because I was leaving earlier than breakfast time. Thank you.

Stayed in October 2023

Bog standard rooms, not a 5 star hotel in my opinion. Air conditioning on/off and small flies are around in the rooms - I did mention this to reception staff, but nothing was done. It literally smelled of damp in the rooms - breakfast was dry, and it seemed like things were not cooked freshly. Staff did not smile throughout (I found that very strange) and they did not want to engage in conversation, including making eye contact. That’s the kitchen and restaurant staff (not reception). Yahya literally ignored my little girl when she asked for something. Cappadocia is an amazing place, I’d choose another hotel the next time I’m here, and I would come back - Cappadocia is amazing.

Location is great

Stayed in August 2023

Service is bad. They dont charge to room if u eat anything. They ask payment immidiately. Even u stay 2 people, they give 1 card to open door. If u ask second, they ask deposit

Clean

Stayed in July 2023

In the middle of nowhre Location, services, most of the staff is very unproffesional except reception, refrigatora are 16 degreees, second room key with a deposit, not many options in rest menu, and served in 45 mins.. as cold, 10 mins taxi drive to eat anything

One of the few multinational beand hotels in the area, just this

Stayed in July 2023

staff not caring about my needs

very comfortable beds . location

Stayed in June 2023

the staff not caring about the people,s need

the comfortable beds and location

Stayed in June 2023