Nothing

The location the staff the rooms

Stayed in March 2024

NA

Location Beautiful interiors Wonderful staff👍👍

Stayed in November 2023

No aircons but fans were available

Nice spacious apartment for the four of us

Stayed in July 2023

All good..

Excellent location, amazing staff. Really love to stay again. Specially lady at reception Fifi, she was very cooperative and help us to plan our out door trip..

Stayed in August 2023

Rooms’ floor could have been a bit cleaner. Bathroom was cold.

Staff and rooms were great. They have hotel doggos that follow you around. 10/10

Stayed in April 2023

everything especially the breakfast and the reception staff

Stayed in February 2023

Everything was great, just to note, it will be good to put labels to the food (in the breakfast) so you know what to pick, there are things that are very obvious but others that you need to try to test what it is and then decide if you want it or not.

It was beautiful, the view from the top is very nice, the food was also really good and more than enough, staff is great, really prompt to help.

Stayed in November 2022

we were wanting a coffee machine in our room.

We loved Urgup and the views from our room. Gardens are beautiful and staff are very hospitable.

Stayed in October 2022

Sometimes a little of the dried mud from the roof would fall to the ground. The double bed was small

Very good breakfast Very good views Nostalgic Jacuzzi bath

Stayed in September 2022

Wi-Fi was a bit slow

Location was exceptional. The rooms were great with good facilities. The staff was really kind with lots of good suggestions regarding the attractions and activities. They also helped us getting good deals.

Stayed in August 2022

If we were to be picky - some of the adobe was falling from the walls of the cave room; nothing they could do about it, but furniture would get covered in it overnight, which we found a bit annoying as we sometimes had open suitcases or other stuff covered in it too. Honestly nothing you can’t deal with by just keeping your suitcases closed or food covered - and worth for the authentic atmosphere!

The cave room we stayed in was pretty cool and incredibly spacious, and the staff were friendly and helpful throughout. The restaurant is also amazing, tasty food and the views are super romantic both in the morning and in the evenings.

Stayed in August 2022

We had a wonderful room with super bathtub in it, it was clean and with all the facilities. The staff was nice and organised a quad ride for us. It had a nice terrace where we had breakfast and dinner with a super view of Urgup

Stayed in August 2022

There was a nice jacuzzi, only the showerhead was functioning, but not the water tap. It took much longer to fill the tub, but it’s ok. In all honesty, i didn’t bother to report it either so no harm done.

Nice location, very positive staff, i really enjoyed being helped by them.

Stayed in August 2022

That we have so less tine to spent .

The Location is Amazing. Staff is very Friendly and helpful. The Rooms are just amazing. Morning and evening views mashaallah... We love every bit of our stay at the Hotel..

Stayed in July 2022

Restaurant too many steps too high

It’s a magic kingdom and dere suites is part of that magic stay

Stayed in June 2022

No aircon

Great staff Great location

Stayed in June 2022

just that the call to prayer could be at all times and very loud ( we were on 2nd floor). recommend higher floor

rooms were spacious front desk very helpful

Stayed in June 2022

Amazing hotel!!! Even better then expected

Stayed in June 2022

No AC / FAN in room was suffocating at night . Room lighting was also in sufficient. Better VEG options needed for breakfast

The property is unique in thei sense that all rooms are carved out of natural caves and the surrounding presents a very unique serene view. The suite room which we stayed in was quite spacious including sizeable bathroom. The only inconvenience was that due to lack of any AC or fan in the room we felt suffocating at night

Stayed in June 2022

it’s not that I didn’t like but the property has no AC but the staff immediately provided fans upon request; which was extremely sufficient.

Everything and the fact the staff would take the extra mile to make our stay pheasant especially Iftekhar.

Stayed in June 2022

The wifi was perfect outdoors but a little bit weak in the bedroom.

The staff was very helpful. They helped us with the tours, the balloon excursion, and the airport transfers. The location was perfect, just 5 minutes by walk to the city center where you could find supermarkets, shops, restaurants, etc. The hotel has amazing views and a fabulous restaurant too.

Stayed in June 2022

all good. no problems

people were helpful and attentive location was perfect and views magnificent highly recommend the Dere

Stayed in June 2022

Beautiful room and location! Staff were friendly and very helpful with our enquiries + arranging bookings. There was a nice restaurant also located within the hotel with great views.

Stayed in May 2022

the views that the staff and the guys in charge of lis tours had very friendly

nothing everything was great we will return God permitting

Stayed in March 2022