Pool was not working. Wifi and cell signal was missing from parts of the suite. No power sockets in the bedroom. (Expected to have at least one per person for phone/laptop). Some Light switches are far from the lights. One Very squeaky board in the floor.

The original room had a problem(ceiling fan fell into the bathroom) so we were given a significantly more expensive room for the duration of the stay. The hotel is very good with an amazing location, but the rooms have some quirks and are somewhat outdated/need maintenance or small improvements. The personal was very accommodating, though we relied heavily on google translate :) in general the hotel has potential to be a 5* masterpiece with some investment and improvements.

Stayed in May 2024

HK is the only minus for the hotel. They are very unattantive. Terrace needs to be paid more attantion. When we checked in it was not clean and during our stay (5 days) no one cleaned it. The room daily also was not cleaned properly. They do not use vacuum cleaner and do not take off the trash...

Staff is very friendly. Always ready to help. Breakfast was good. We were traveling by car so staying in Uchishar was not the problem for us because in 5-7 minutes we were in Goreme where are all the main restaurants and entertaining places. The hotel has a good terrace with a good view.

Stayed in May 2024

Pool not in use (early May).

Amazing location with direct view of Uchisar Castle. Staff very friendly. Rooms are unique and wonderful.

Stayed in May 2024

We stayed in the family room with a terrace. It has two sleeping areas, one does not have an airconditioning but the part with double bed has and connected to the other room with a curtain. In the summer season stating in the part with no airconditioning might be a problem but we didn’t experience that. The furniture and bathroom may welcome an update. Other hotel facilities, terrace, restaurants are good.

Excellent location, with a view of Uchisar castle and watch the balloons. Some even flew above the hotel. Friendly staff, breakfast was good. Dinner we had at the hotel’s terrace was also delicious. I would definitely recommend the hotel.

Stayed in April 2024

Room could have been more spacious

Staff hospitality, food quality

Stayed in March 2024

The bathroom.

The staff is amazing! They try to do everything for us to feel comfort.

Stayed in March 2024

Breakfast might have been different(on rotation basis rather than same varieties daily) or improve choice of food for the guests.

The hotel is located in a very good spot just in front of the Uchisar castle which is few mins walk way in distance. The location is so convenient that travelling to any nearest site seeing places is very close. The staff were really good and supported well during our stay, the food was good too.

Stayed in December 2023

The furniture on the uspstairs terrace could be replace by more comfortable ones.

Fantastic view, super friendly staff and great location. You have everything at a walking distance.

Stayed in October 2023

The hotel is right next to Uchisar castle so the view is amazing and the staff are so kind. Special shout out to Aslihan and Anna for your warm welcome throughout our stay. The breakfast spread is delicious and not to mention the kitchen staff kindly prepared breakfast packs for us as we were going to our balloon ride as well as for our early check out. Would definitely recommend staying here during a visit to Cappadocia as it is more relaxed with parking right in front of the hotel and less packed compared to central Goreme.

Stayed in November 2023

The bedroom had a musty smell that despite opening the door regularly to let fresh air in, we could never get rid of. This had nothing to do with the level of cleaning which was fine. The outside areas, terrace and furniture, were actually quite scruffy and need attention. The upper terrace was unusable which was a real shame. No comfy furniture to relax on.

It's all about the view which is spectacular from this hotel. It must be one of the best. The staff were friendly. The breakfast was awesome.

Stayed in November 2023

None

Closed to castle

Stayed in October 2023

Due to wind, our 2nd night dining was moved inside. As no staff working this time spoke English, it was a different experience to our first night. There was only one vegetarian main dish so my husband ordered several starters as a main, this totally confused staff. No other diners in the room, but there was the two singers with microphones. It was a small room and the sound was loud and vibrated badly. We could not hear staff or our selves speak. I ordered a wine, it didn't come. No staff attended upon us for 50 minutes, yet we were the only diners? We left after mains with no drink or dessert and went to the restaurant a couple of doors down. Music does blast out all day and the singers were on each night till 11pm, even if no audience. On one night it was midnight. The speakers are loud and underneath the rooms and sound travels over the valley. It's not good if you want an early night for 4.30am start for balloons.Around 2-3pm every day, Eminem was played, very loudly. I love Eminem, my husband doesn't due to.crude references to sex, violence and fowl language. It seemed an odd choice for a tranquil setting that is predominantly Muslim, and not really what we were expecting. On our second night we were woken at 10.30pm by a staff member who stood at our door and kept saying Iron. We have no idea if she was asking us for the iron? or asking if we wanted one? Who does ironing on holiday? and why knock on a guests door at 10.30pm. Our last but one day, I came out of the shower to grab my hung up robe to find it and my husbands had gone, along with a sentimental string bracelet made by my grand-daughter that was in the pocket. No notice this would happen. We also learned from our first morning to move the car if parked in front of the hotel before 10am, otherwise you are blocked in by coaches of day trippers. The bathroom smelt of blocked drain, but OK if window and door left open.

The view from the hotel was spectacular, probably one of the best in Cappadocia. Particularly at 6 am when all the balloons are being lit and going into sky. It is opposite the castle which again has spectacular views and convenient if wanting to go up early in the morning. The room was spacious and very clean. The bed was comfortable and the shower had good hot water. The cleaners/maids always tried to communicate and were friendly. Sufficient cupboard space if needed. The breakfast was a decent buffet of a mixture of hot and cold food and you could take it on to the terrace. We dined at the restaurant on the first night and it was outside. Although cold, it was lovely, as fires around tables lit and we were given blankets. It was very atmospheric and there were two lovely singers. We could not believe our luck. there was only one person who spoke English, who may have been the manager? and he translated for us. the food was excellent and we managed to try the Cappadocia wine. Bathrobes were provided on request.

Stayed in September 2023

It shoukd not be sold under the pretence of being an authentic cave hotel. It is not.

It is misleading to say it is a cave hotel, or a cave room. It is not. However, it's location is spectacular and the views are amazing from here.

Stayed in August 2023

Restaurant service was a bit slow.

Location and cleanliness of the rooms were amazing.

Stayed in August 2023

Our room Turkish bath actually needs more time to start working, at least 6hrs above

Amazing location right next to Uçhisar castle, great terrace view

Stayed in June 2023

very poor breakfast not enough siting places to eat. no close parking

the cave room and the terrace where great.

Stayed in April 2023

the check in process was delayed due to not understanding English, however this was resolved and we were given a lovely room. Furniture in rooms a bit outdated the family room my kids stayed in - the shower hose had to be held by hand.

The tranquility of the place and the views were amazing Location was great if you want to be away from the crowds The staff were friendly and helpful. Although English was not good, they tried to assist as much as possible Breakfast was good, could do with some variety.

Stayed in December 2022

We are happy to stay here. Many spot for instagrammable photograph. Room is clean, staffs are so friendly and helpfull. Special thanks for Arin, he is a singer who work in this nice hotel.

Stayed in November 2022

Heating in one of booked room (209)was not working and was stuck at 19 deg. It was way to cold and had to switch on the AC to 31 deg to maintain the temp.Hope this will be fixed.

Location was just fabulous!! Breakfast was amazing!! Staff was very helpful and welcoming!!..From Arin to Esin,the lady who served the breakfast. Arin was very prompt to help us with any issues we had. Location was jaw dropping...close to uchisar castle.Very peaceful. Rooms were clean and tidy. Breakfast was lip smacking😋 Cleaning staff was very warm and cheerfulLoved the stay thoroughly. Looking forward to drop in again❤️❤️❤️❤️❤️.

Stayed in November 2022

Communicating with the staff was not easy since they barely speak English.

Staff was friendly.

Stayed in October 2022

The bathroom could have had minor repairs, but it was comfortable. If you book any excursions, such as a balloon ride, ensure that you ask about pricing and cancelation times. They were very accommodating when booking airport shuttles and extra tours, etc. The staff were available at all hours for anything you may have needed.

It was a really lovely sized room. We were upgraded to a large room, the view was gorgeous from the restaurant. We had a fridge in the room with complimentary water and coffee. The breakfast was plentiful and delicious. The proximity to Uchisar Castle was amazing, great for a night/evening visit. We enjoyed a walk from Goreme Village to the hotel. Generally easy to travel to and from the sites.

Stayed in October 2022

door don’t work well, bathroom shower doesn’t have a door gets everything wet

the hottub by the windows with a amazing views of the balloon

Stayed in September 2022

It would be great if they have showers outside. Bathrooms are big but probably need more hangers there. Just details.

the view from the hotel is amazing, pool is superb and the rooms were spacious and super clean.

Stayed in September 2022

amazing view and great location and staff were great, friendly and happy

Stayed in September 2022