Breakfast wasn’t very good No coffee machine in the bedrooms as stated

Good location Traditional but modernised Lovely staff Amazing views from the restaurant

Stayed in May 2024

It is worth upgrading (which we did) as room at back dark and I re at front have an amazing view

Excellent location for Grand Bazaar, Blue mosque Hagia Sophia, Basilica Cisterns, Topaki Palace. Great Breakfast and roof top bar.

Stayed in May 2024

The stuff were Friendly ,respectful and helpful.the location is perfect.everything was perfect.

Stayed in April 2024

everything was good 👍 thank you

Friendly staff, clean, large and comfortable rooms. Very good location, easily findable via google map, near to attractions and tram station. Nice views from balcony ❤️

Stayed in March 2024

Breakfast is horrible value, 15 euros in Istanbul can buy 5 meals in day!!

Clean and great location

Stayed in February 2024

Nothing, we really enjoyed the hotel

Hotel is in a fantastic location. We walked everywhere. Breakfast was superb, lots of choice with the most amazing view Some great restaurants just minutes walking away from the hotel. Staff on Reception were very friendly and helpful. Would highly recommend this hotel

Stayed in December 2023

Breakfast food wasn't always 100% fresh, especially ham

Great location and very responsive staff, everyone was always ready to help. Spacios, nice and clean rooms. My mom was staying in another room and got free upgrade to a room with a view to the sea. I'd probably choose this hotel again if I'll ever visit Istanbul again.

Stayed in December 2023

Nothing.

The location was excellent with restaurants and tram station close by. Sultanahmet Square a short walk away. Amazing sea views from breakfast room. Staff were great, especially Gariep at reception amd Bilal at breakfast.

Stayed in November 2023

I stayed for few days in Marmara room top floor with balcony and sea view. View was great however there are few points to mention: The mattress was very firm not to everyone’s likings and also the bed was bit short I had to sleep diagonally. Also there is no barrier between balcony so guests can’t have full privacy and there is not roof so if it rains it will not be able to use. Breakfast could have be better, would suggest coffee machine and varieties of juices. Quality of food was ok but some items need better quality.

Location is very close to main attractions , few mins walk to Sultan Ahmet and Aya Sofia. Tram station is few mins walk. Staff are nice and friendly. View from Restaurant is amazing.

Stayed in November 2023

poor breakfast options

The location in the city

Stayed in July 2023

The customer service has always been amazing the last few years. I didn’t feel the customer service was as good as it used to be this year. i asked for an extra room key because they were 3 of us in a room, the receptionist didn’t look happy about giving one and came across rude when he finally gave one. Staff don’t look as happy as they used to be last year. The breakfast facility was very poor, poor selection, new location on upper floor and staff again look miserable. I had to ask staff to help with the luggage when checking in.

The room was big and spacious, excellent location. I always book this hotel every year when visiting istanbul.

Stayed in August 2023

Staff nice and big and spacious

Stayed in July 2023

Location was Good. Breakfast was enjoyable with Bilal and his team. Though the Original Room I booked was unavailable due to repairs the Manager was very accommodating to see that we had a comfortable stay. I wish they had informed me earlier though. Room views were great and clean. The hotel is very well connected with most of the Tourist spots close by. I would request the Management to refrain from giving paper cups for drinking water and having tea or coffee. This does not befit a hotel of your stature. Overall a good experience with good amenities and friendly staff.

Stayed in May 2023

Poor breakfast selection.

Friendly & helpfull stuff, we got better room than was booked. Nice balcony with a sea view.. Quiet place.

Stayed in June 2023

location, sea view

Stayed in May 2023

Being Asian and not that adventurous with food, we didn't have much choice to eat except bread and jam only. Would be good to have egg counter so we could have our omelette and scrambled eggs for a change

The staff were always happy to assist with a smile and the location is walking distance to Sultanahmet Area. The hotel was clean and our room was spacious also.

Stayed in January 2023

Availibility of the food other than BF time

Total staff is very cordial , supportive and very helpful for all your queries. Delicious breakfast and located in the heart of city . My special thanks to Mr Ali and Yusuf and others for the all around help

Stayed in April 2023

Prices were up quite a bit from last year.

The location is perfect as you are within walking distance to so many sights. I did get a room with a balcony with sea view, which is always worth it. The staff are always excellent--very helpful and polite.

Stayed in March 2023

Very kind staff. Having breakfast at the rooftop restaurant, something new since our last stay at the Innova.

Stayed in February 2023

Love this place!! I liked the super comfortable beds the first time I visited Innova, liked the cleanliness and loved the breakfast! So I have chosen that hotel on my second trip to Istanbul and did not regret at all! The only thing they need to bring up the cleaning a bit and it would be superb!

Stayed in January 2023

The cinema in the house was closed due to refurbishments.

The reception staff were awesome, really well mannered and offered amazing help. The location is in the Sultanahmet district and the blue mosque / Grand Bazaar is a 5 minute walk. Also, Hafiz Mustafa, and even Nusrat (Salt Bae) walking distance (10-15 minutes). Suleimanya mosque is a 20 minute walk. The tram station is 2 minutes away, plenty of restaurants and shops.

Stayed in November 2022

the strategic location

Stayed in December 2022

breakfast close before time limit but is always nice

value for the price

Stayed in December 2022

I could not have balcony open and air conditioning at the same time. It would stop. I had to call reception each time to restart it. Not a big thing just a bit inconvenient.

The staff was friendly, helpful and accommodating. Lovely gentelmen at the reseption got me the room with great view and taught me some tips if people approached me and tried to sell things to me. He suggested to say thank you and keep going. He also booked me a lovely tour around Istanbul. Thank you so much for everything. Room was big with small balcony overlooking the river. Breakfast was good, fresh and had big variety of choices. Hotel has a rooftop restaurant, I enjoyed sunset dinner from there with 180 degrees stunning views. Food was fresh.

Stayed in September 2022