The cleaning stuff needs to improve themselves. No clean towels were given, even if the cleaning lady said they were clean, there were marks all over the towels, and they were smelling pretty bad. The food was repeating itself, sometimes not very delicious. There needs to be an improvement of the playground area.

The location is very nice, the center is 5 min from the hotel. The room was nice, although there were a lot of stairs. Both swimming pools were clean and the food was alright. The service was very good and the entertainment was excellent 👌.

Stayed in October 2023

Seating area of a night time around the bar / entertainment, and not many glasses when drinking at night mainly plastic glasses

Food had lots of options, and location was great

Stayed in September 2023

We found broken glass in the pool. Our bedding had not been changed in 4 days after we request it to be done. The Dj had been double booked himself one night. We had to sit with no music or entertainment. Mineral entertainment for kids. Charge for extra activities The bar is not all inclusive, for free you only get Gin, beer , wine. Need to pay extra for whisky & pink Gin ect. After 11pm, you need to pay for drinks. “All inclusive” Stops.

Me and my family really liked the pool. The bar staff have been so lovely, really friendly to talk to.

Stayed in June 2023

The bar staff are extremely rude and the hotel is next to a mosque so you are woken by the call for prayer at 0430.

Location and food good. Very clean and comfortable

Stayed in June 2023

Some reception Staff wasn’t friendly and speak little English, very little information was given from them.

Food was lovely, everyday is different choices on menu. Deserts were the same though every day.

Stayed in September 2022

The breakfast was very good. Great variety and freshness.

Stayed in July 2022

The hotel is very close to a Mosque 🕌 So @ 6am you are woken up by the praying through a very loud speaker. This happens about 4/5 times a day.

Nice hotel definitely will return.

Stayed in October 2023

When booked I requested a ground floor room as I am disabled, made that very clear but when we got there we was put on the top floor....5 flights of stairs . The whole hotel and even the pool is stairs , everywhere you go is stairs. Not good if your disabled and find it hard to walk and just recovering from a heart attack.

Receptionist was golden , the staff was great , the hotel was fair.

Stayed in September 2023

The noise from entertainment was unbearable and went on until 1.00 and my friends had a 4 month old baby which was woken up constantly by the extremely loud music. The drinks contained little alcohol, if any. I was given a blue Pina Colada which was clearly wrong. Staff didn’t know how to make cocktails and the gin and vodka tasted like something else - horrible. There were stairs everywhere which made it difficult to get around for anyone with compromised mobility or a child’s push chair. I asked for ground floor having recently had a knee replacement. I had to climb up a set of stairs and walk down the same number to get to my ‘ground floor’ apartment. My friend has MS and found it very difficult. There were stairs to the restaurant and pool. Getting around was difficult. The food was awful - cold and the same things every day, mainly chicken and red pepper stew or something, and despite being all inclusive, we ate out mostly . We we’re pestered to go on scratch cards at £5 per go, or the daily bingo game. It was annoying.

Clean, and lovely pool area. Close to centre.

Stayed in August 2023

Could not say there’s anything I did not like

Plenty of sun loungers around the pool, staff all polite friendly and helpful nothing was to much trouble, rooms clean and cleaned regularly with fresh bedding and clean towels, great location near to shops, bars and restaurants, snack bar open 12-5 so if you missed lunch there was always food available,

Stayed in August 2023

Food was said most nights but that's what you get with all inclusive I suppose

Great location clean and friendly

Stayed in July 2023

No mini bar in room as advised when I booked

Friendly staff

Stayed in June 2023

2 room appartment for family

Stayed in June 2023

No Problem at all.

All the facilities, services and staff. All of them are very good.

Stayed in June 2023

We have all-inclusive but we have to pay for a water ,for drinks after 11pm,I never seen this before, not enough tables for lunch or dinner always have to wait, asking for a blanket on the second day we arrive, didn't get, in the rooms no kettle, for safe we have to pay too,paying for everything

Location ,close to the beach and shops, that's all

Stayed in October 2022

- next to local mosque - quite disturbing to sleep at 5am! - roofing meant slanty ceiling to room - had to be careful not to hit the bonce

- great food - good distance from the strip - excellent cleanliness - good view from top floor room

Stayed in June 2022

Everything was perfect

Everything

Stayed in August 2023

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in July 2022

There are no comments available for this review

Stayed in August 2021

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in August 2023