North Coast Road, 00000 Las Cuevas, Trinidad and Tobago
#1 of 1 hotels in Las Cuevas
Guests' ChoiceBased on 152 hotel reviews
6.4Cleanliness
6.8
Comfort
6.7
Location
9.0
Facilities
6.4
Staff
7.8
Value for money
6.8
Free WiFi
6.0
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End of dialog contentReviewed: 2 September 2022
Mrs
Trinidad and TobagoThe place was not clean. Bathroom had soap scums and dirt all over the walls. White Bed skirt was brown and dirty. There was no water on the last night of our stay. No hair conditioner provided, they had none upon request. AC didn’t work well. No wifi or signal in the room we were in although we were told otherwise. I didn’t feel comfortable enough to take the breakfast that was included. The balcony isn’t much of a balcony, just a view of the sea partly but mostly a huge galvanized roof was the “view” . Generally I will not recommend until better is done.
The towels smelled nice. That’s the only good thing that I can say. I don’t usually leave bad reviews but they need to do better especially with cleanliness.
Stayed in September 2022
Reviewed: 30 August 2022
Cindy
Trinidad and TobagoThe hotel facility was dirty and no water early up as well
The service and hotel were nothing as it looked really bad ecperience
Stayed in August 2022
Reviewed: 21 August 2022
Busterselw
United Statesthe price and the breakfast.
it was directly across the street from the beach.
Stayed in August 2022
Reviewed: 17 August 2022
Gerard
Trinidad and TobagoFalsely advertised...asked for a refund after seeing d room..or a better room at a higher cost..all denied..power went b4 d end of d first day 2hrs..and asked for a refund for d upcoming day..it was denied..management refuse to answer my call to discuss a way forward..no communication...never goin back there....
Stayed in August 2022
Reviewed: 9 August 2022
Michael
Trinidad and TobagoThe noise from draging furniture on the upper floor was very annoying in my room.
My overall opinion was a good experience. I will definitely go back. The staff was nice and the breakfast was good.
Stayed in August 2022
Reviewed: 28 June 2022
Daren
Trinidad and TobagoThe only problem was parking when it rains it's a problem to drive up and the parking is limited
It was nice and peaceful the staff made you feel like home and location is good
Stayed in June 2022
Reviewed: 3 June 2022
Omadath
Trinidad and TobagoBreakfast was great, place very near to a marvelous beach. Beautiful view of the sunset over the sea.
Stayed in May 2022
Reviewed: 3 June 2022
Nicholas
Trinidad and TobagoWe did have any Wi-Fi in our room.
The location is excellent, especially if you are visiting the beach facilities. Breakfast was excellent.
Stayed in May 2022
Reviewed: 31 May 2022
Williams
Trinidad and Tobagono social distance No good COVID protocols not very clean
beach front
Stayed in May 2022
Reviewed: 20 May 2022
Jakub
Polandłazienka bez okna,
personel, serwis, jedzenie, lokalizacja
Stayed in May 2022
Reviewed: 9 April 2022
Classroom
Trinidad and TobagoLoved the view from my room and how homey the room was.
Stayed in March 2022
Reviewed: 3 April 2022
Loraine
Trinidad and TobagoIt was perfect for our needs
I was able to check in very late due to to work circumstances. I was well accommodated. Had a fabulous time at the beach which is just across the street. The hosts were like family. Thank you for your hospitality. We will be back soon!!
Stayed in April 2022
Reviewed: 19 March 2022
Stacey
Trinidad and TobagoCheck out time Could have accommodated for a little longer than 11
The food was good Staff friendly Place clean
Stayed in March 2022
Reviewed: 17 March 2022
Margaret
United KingdomThe room was dated and dirty
Food was good and cheap One young hostess was fabulous the rest of the staff were grumpy and untalkative
Stayed in February 2022
Reviewed: 15 March 2022
Jordan
Trinidad and TobagoEverything.
I loved the location. The property has potential however it needs a hail over. The room smelled musty and mole was on the bathroom walls. No hot water in the bathroom. Sheets were dinged and rumpled. Two towels were picked up on the side and given to us.
Stayed in March 2022
Reviewed: 13 March 2022
Simeon
Trinidad and TobagoBreakfast was awesome and staff was a delight
Stayed in February 2022
Reviewed: 2 March 2022
Jacqueline
United KingdomThe owner made us feel that we were a nuisance and inconvenience. We were a group comprised of Trinidad residents and UK residents. The staff did try to help and were pleasant and friendly but didn't seem particularly supported by the owner. The restaurant quality of menu items was poor ( not included in the pricing ) and not very palatable. We understood that due to just reopening due to Covid, only limited menu items might be available. However, this should have been made clear to customers before we ordered rather then constantly referring us to the menu. On one morning, where I had indicated that the party were leaving very early for a trek, we were told that they couldn't provide some breakfast to take away apart from some pineapple which we requested. The owner then complained that they had expected part of the group for breakfast and that they had to throw stuff away when we hadn't even ordered anything!!! Even provision of hot drink items such as tea or coffee seemed very difficult. The steepness of the incline and numbers of stairs necessary to access the property and rooms was not made clear in the description of the place which stated it was beachside. This would have affected my choice of property, so should have been clearly stated on the property description as we had an 88year old with some mobility issues with us. There was wifi access and internet access throughout and internet connected TV in each room. BUT in one room the party were very shocked and distressed as a porn channel came straight up onto the screen. We would strongly recommend that the Lodge check and clear internet browsing history in all rooms as this could have serious implications for any children using the rooms.
Employed staff were amiable and tried to be helpful.
Stayed in February 2022
Reviewed: 2 March 2022
Ena
Trinidad and TobagoRooms needed a microwave, extra beds should be added for kids 7 and under. There should be a warning sign by the road for the steep incline to drive up the hill to the car park. The rooms needed chairs and a table because you cannot eat outside food at the restaurant which is understandable but at least add 2 chairs and a small table in the rooms so persons would not have to eat on the beds.
Friendly staff, Nice views, opposite the beach , clean surroundings. Good for the price for couples. Not suitable for the elderly due to the steep steps. Cheaper food options available outside by the fishing facility 5 mins walk.
Stayed in March 2022
Reviewed: 1 March 2022
Cherry
Trinidad and TobagoEverything
I’ll never go back
Stayed in February 2022
Reviewed: 23 February 2022
Zdenek
Czech Republic- noise from outside - loud music and workers (mowers, brushcutters) starting their work very early in the morning
- nice and kind staff - great breakfast - perfect location just next to the beach and also suitable for a day trips around
Stayed in February 2022
Reviewed: 22 February 2022
Nanan
Trinidad and TobagoI did not like that the room smelled like someone just took a dump in the restroom before we checked in. I knew this as the toilet was not flushing properly. while out in the restaurant area no waitress is not on hand to tend to your questions. The menu looked nice but the items is not what you think you are paying the price for. I order GRILLED king fish in which I got a small cut and the fish was oven baked and NOT GRILLED as the menu advertised. I did not mind the oven fish as it did taste good, but at least tell me the portion you are serving and let me know it is baked fish and NOT GRILLED fish. If you are going to Las Cuevas beach lodge, I suggest to buy your food outside in order to receive what you are paying for. My brunch order price was equal to my room price I booked online...just to give you an idea.
I did not have breakfast. I booked online and the transparency of what was included seems to be different. Upon arrival no one was at the front desk. I met an older woman who greeted me and she proceeded to check me in. She advised me about the breakfast, lunch and dinner. I told her as it is 1pm I can skip breakfast and lunch. She advised me of the ($10 breakfast and the $12.lunch and the $14-dinner. I said I will pay the cost for dinner for tonight and breakfast the next morning as I check out the next morning at 11am. She told me the price was and I paid. I came back at 8:45pm and the kitchen was closed and no staff was available on the property. I end up having to drive back off the property to go look for food.
Stayed in February 2022
Reviewed: 20 February 2022
Jo
United KingdomRooms could do with an overhaul. Remove broken mirror and picture frame. A little TLC would make this an amazing place to stay.
Amazing location directly opposite Las Cuevas Beach. Informal style, clean rooms, friendly, welcoming staff and ability to purchase tasty local food. Great viewing verandah and lovely cool public area to chill in.
Stayed in January 2022
Reviewed: 28 August 2023
Anonymous
Trinidad and TobagoI didn’t like the cobwebs
Location.. cozy
Stayed in August 2023
Reviewed: 28 November 2021
Anonymous
Trinidad and TobagoThe room smelled musty, linen wasn't clean. The entire room needed wiping, mopping and air refresher. Needs upgrades. The pics didn't really match. Totally disappointed. Host were a bit noisy.
The location. The sound of the waves crashing in between sleep.
Stayed in November 2021
Reviewed: 28 May 2024
Tan
United StatesThere are no comments available for this review
Stayed in May 2024
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