Room is quite small. They don't have a lift but the staff help you with your luggages. Breakfast not too near the property.

Very clean and new facilities. Staff are very helpful. Very near to the attractions.

Stayed in February 2024

Room was nice & warm, they even have toilet seats that can be heated up to keep you warm while you use the toilets! The weather was really cold so this really helps! Staff was very friendly too, explaining in detail about how you can explore Alishan for the day & how to catch the sunrise the next day.

Stayed in February 2024

The desk too small

Location and friendly staff

Stayed in October 2023

Does not have a lift so tough for those on higher floors.

One of the more modern hotels in Alishan forest area. Reasonable price. Room is small but functional. Bed is comfortable. Location is good as it is a 10 minute walk to the Alishan train station.

Stayed in October 2023

The room is small. The ceiling is relatively low, it can feel quite stifling for tall people. No air conditioning/heating during summer, in contrary to information provided on the booking platform. They do provide a standing fan but it can still get stuffy in the afternoon. Also it can get cold in the night unless you shut the windows, making the room stuffy.

Convenient location. The tourist service center, train station, 7-11, eateries are all just a short walk away. Great place to stay if you’re planning a sunrise trip, as it’s just a few minutes walk to the pickup locations. For those who drives, there are parking lots right in front of the hotel, reservation not possible though. View from the room is quite pleasant, overlooking a row of cypress trees. Hotel is recently furnished. Clean and new. There’s a build-in desktop with 2 chairs which is good if you need to work on your laptop.

Stayed in June 2023

The room is small, with narrow entry and narrow hallway outside.

The location was good. Just inside the main entrance. The entire building has recently been renovated. Everything appear new and unused.

Stayed in April 2022

The rooms are still the same size - that's a fact. But I think every room in Alishan is about the same, unless you want to splurge on Alishan House (or the upcoming Hotel Indigo) which will be 4-6 times what you pay for Shermuh. The rooms can get stuffy with the heater on, but you can even things out by opening the window to let in some fresh air (not environmentally friendly, but you need that good night sleep to be up early for the sunrise). We did not get to eat he hotel breakfast, because we decided to take a leisurely walk down from the top instead of rushing to catch the return train with everyone else, so we ate at a very cute cafe at Mountain Ali Tea No. 35, then got to enjoy the sights / view at a leisurely pace with all the horde of tourists gone. Highly recommended.

Thankfully almost all of the previous complaints we read in the other comments were unfounded or not as serious as described. There are now porters to help carry bags up to the room, so the inconvenience of no elevators is solved. Though you still have to climb up flights of stairs to your floor, which is not bad at all (unless you have a handicapped member in your party). They seemed to have renovated the rooms, so it looks quite new and handy with many multi-plug sockets throughout the room. The amenities, such as toothbrush, toilet paper, bottled water, are now well stocked. The check-in staff is efficient, if a little cold and mechanical (the can really smile a bit more). All the information you need for catching the morning sunrise and walkaround tour is provided in literally one breath.

Stayed in March 2022

Room is quite small and able to hear noise from other rooms very easily, especially during 4-5am as people were leaving to see the sunrise.

Newly renovated, modern and clean. Probably one of the better hotels in the area as the other hotels are quite old. I would still stay here again if I came back to Alishan and needed to stay in this area.

Stayed in November 2021

convenient

Stayed in October 2021

Bathroom smelled like urine and was not very clean, fan was very loud

Room was relatively clean, bed was comfy and good location as it is situated within Alishan park

Stayed in May 2024

The Walls are Made Out of paper, the building seems to be built for temporary usage. Prices are comparably high.

The Hotel is basically okay for 1-2 days ,considering to be within a National Park

Stayed in February 2024

None. Hotel was just perfect during stay.

Hotel is relatively a walking distance to the train station and shops. Room is extremely comfy especially the beds and the staff is very helpful in explaining in details of the point of interest and whereabout on location.

Stayed in June 2023

Small room to fit two queen beds. The size of shower is very small also, but water volume was good. Good take away breakfast during Covid.

Stayed in July 2021

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in June 2023

There are no comments available for this review

Stayed in June 2023

There are no comments available for this review

Stayed in February 2022

There are no comments available for this review

Stayed in October 2023