3820 North Roosevelt Boulevard, Key West, FL 33040, United States
#50 of 51 hotels in Key West
Guests' ChoiceBased on 1050 hotel reviews
7.0Cleanliness
7.4
Comfort
7.5
Location
7.7
Facilities
7.3
Staff
7.7
Value for money
6.4
Free WiFi
7.4
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End of dialog contentReviewed: 6 August 2022
Pablo
United StatesSome of the rooms didn't smell good
Good location,
Stayed in July 2022
Reviewed: 1 August 2022
Blanco
United Statesrooms , personal Del bar
pool,patio
Stayed in July 2022
Reviewed: 31 July 2022
Matthew
United StatesNo pool, broken elevator, privateless bathrooms
A pool at the hotel that worked or notified beforehand it was broken
Stayed in July 2022
Reviewed: 27 July 2022
Charvon
United StatesThe clerk at the front desk who checked us in wasnt very welcoming or customer service oriented. They didnt bother giving a new bottle of lotion or fresh roll of toilet paper. These items were used by previous guests and they just left them in the room without changing them.
The trolly ride to Duvall Street. was good, the front desk clerk who checked us in wasnt very customer service oriented.
Stayed in June 2022
Reviewed: 27 July 2022
Lisa
United Kingdompool was out of order- despite many emails they neglected to mention it at all. we could use the pool at the hotel next door. the photos are flattering, rooms were tired and aircon noisy and leaking
location and lobby
Stayed in July 2022
Reviewed: 27 July 2022
Julie
United StatesOur room wasn't cleaned for the 3 nights. While at the pool the music from the sister resort was loud and drown out the quieter holiday music vibe of the 24 North. A few of the receptionists were a little unhelpful and unfriendly.
Liked the resort feel, green area , food truck and shuttle transport to Key West
Stayed in July 2022
Reviewed: 26 July 2022
David
United StatesRooms need a little upgrade.
Good location. Bus service. Friendly staff
Stayed in May 2022
Reviewed: 25 July 2022
Whitney
United Statesnice
Stayed in July 2022
Reviewed: 23 July 2022
Eugene
United Statessome of the staff wasn’t very caring about what we needed and we had problems getting the things we needed at times
the pool and pool side bar
Stayed in July 2022
Reviewed: 21 July 2022
Fontaine
United StatesThe room could be updated. The rugs could be changed and easy access to laundry facilities.
The pool area
Stayed in July 2022
Reviewed: 20 July 2022
Christine
United StatesRoom wasn't as clean as expected. Mold in bathroom and curtains needed cleaning. Fresh coat of paint needed in some areas. Paid for parking was ridiculous. Should have been included. Booking.com deal could have been better.
Location, pool area
Stayed in July 2022
Reviewed: 18 July 2022
John
United Statesstaff didn’t replenish towels. did not vacuum suite. did not make bed. No complementary breakfast.
nice facilities. comfortable bed.
Stayed in July 2022
Reviewed: 17 July 2022
Lori
United StatesNo hot water in the shower. Extra fees for parking and an incidental charge.
Stayed in July 2022
Reviewed: 17 July 2022
Chartrand
United StatesGreat atmosphere
Stayed in June 2022
Reviewed: 14 July 2022
Gabriel
United StatesNo restaurant inside the property. This is more like a motel than a hotel. For that, I think it is over priced.
Facilities are OK.
Stayed in July 2022
Reviewed: 12 July 2022
Rhonda
United StatesWe had car trouble and needed to stay an extra day. Very accommodating to our situation and got early checkin.
Stayed in July 2022
Reviewed: 10 July 2022
Mary
United Statesnothing would go back
very clean and comfortable
Stayed in July 2022
Reviewed: 8 July 2022
Wooten
United StatesVery nice place to stay we had a great time
Stayed in July 2022
Reviewed: 7 July 2022
C
United Statespool was super hot, like unbearable to enjoy even at night. Need to look into running a fountain in it or something similar to cool it down. Even though it's only a few miles from the main area, it is not good walking distance to anything you will need transportation the whole time you are there or pay an uber. Plan ahead and rent a golf cart or scooter.
shower and bathroom was a very good size
Stayed in July 2022
Reviewed: 7 July 2022
Lisa
United Statesroom size and any body could walk in and use the pool more security needed
no breakfast served
Stayed in July 2022
Reviewed: 5 July 2022
Maria
United StatesRoom service was very poor, no vacuum, no water refill… No breakfast including
I love the Pool area, the patio and I really enjoy the cornhole game! Good location, quiet during weekday’s if you really want to get away and relax…
Stayed in July 2022
Reviewed: 4 July 2022
Monique
United StatesElevate smelled horrible. Room smelled horrible. I booked for a pool view and got a room with a view of the elevator doors. Smh. Definitely not what I expected based on photos or price paid. Maybe add or offer the option for and air freshener in the rooms.
Wi-Fi access and cable.
Stayed in July 2022
Reviewed: 30 June 2022
Rose
United StatesStreet noise. bathroom sink drained slow.
Staff and the shuttle service.
Stayed in June 2022
Reviewed: 25 June 2022
Betty
United StatesBroken elevator. No direction around hotel
Bed pillows sheets toeelsi
Stayed in June 2022
Reviewed: 21 June 2022
Deven
United StatesThis review has been hidden because it doesn't meet our guidelines.
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