2490 Kalakaua Avenue, Waikiki, Honolulu, HI 96815, United States
#304 of 304 hotels in Honolulu
Guests' ChoiceBased on 2565 hotel reviews
8.0Cleanliness
8.3
Comfort
8.4
Location
9.3
Facilities
8.2
Staff
8.4
Value for money
7.2
Free WiFi
7.7
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End of dialog contentReviewed: 17 February 2024
Lau
CanadaIt was all great!
The breakfast was great! Staff were very friendly and helpful! The location was very central and had a beautiful view of the ocean!
Stayed in February 2024
Reviewed: 17 February 2024
Baker
United StatesNo in room amenities. No refrigerator no coffee maker. Super noisy!! Just a basic room with only view if you go on your patio and look around corner. Not great for $375 per night
Location to restaurants and beach.
Stayed in February 2024
Reviewed: 15 February 2024
Riley
AustraliaThe room cleanliness could have been a little better. The shower when we first arrived probably could have done with a clean as it still had hair in it.House keeping was not good. House keeping is only done every second day which is fine but we weren't told this. Even when house keeping was done they don't clean the room just replace the towels and make the bed. Other than this the hotel was amazing and we absolutely loved our stay here.
We booked a partial ocean view room which gave us actually An amazing view. we loved our room. Bed was super comfy and the room was a decent size. Location was amazing as it was across the road from the water which was really nice. Shops down the bottom of the hotel were amazing. The pool in the hotel was nice with a good view of the water.
Stayed in February 2024
Reviewed: 13 February 2024
Nicole
AustraliaIt doesn’t seem like 5 star…
Location is great. Plenty of activities
Stayed in February 2024
Reviewed: 13 February 2024
Stephen
AustraliaGreat location. Pool is good, could be bigger. Good value for money. Very friendly staff.
Stayed in February 2024
Reviewed: 9 February 2024
Shane
United StatesDue to high winds the first night that banged against the wall and windows made it sound as though a hurricane was in town. Requested to another room at 4a.
Proximity to the main street and close enough to many local restaurants.
Stayed in February 2024
Reviewed: 3 February 2024
Luke
AustraliaRoom only cleaned every 2nd day and sadly asked for three days for shampoo and body wash to be replenished and it never was. Disappointing lack of amenties - not even shower caps provided.
Lovely hotel and good position
Stayed in January 2024
Reviewed: 3 February 2024
Kirra
Australiapretty expensive for what it was, room was supposed to be a partial ocean view and it was a giant air vent outside and some rubbish below we could smell.
great location
Stayed in January 2024
Reviewed: 31 January 2024
Ashlynn
United StatesOne of the pool staff couldn’t get his name after the interaction, but was very condescending and rude when my wife asked him a question on where to get beach towels versus pool towels.
Josh at the concierge was amazing, got us set up with Pearl Harbor tour and was only able to do the tour because of his ability to explain how it works and then to make it happen. Great guy and definitely enjoys what he does!
Stayed in January 2024
Reviewed: 31 January 2024
Manisha
United StatesHotel websites had a much Better deal than Booking.com - found out after we had booked it - which was non- refundable- little too late Parking is not included with Booking.com but was included with the Hotel Deal
Great location across from the beach Restaurants within walking distance Breakfast included with stay was excellent ABC store within hotel
Stayed in January 2024
Reviewed: 29 January 2024
Olha
UkraineCleaning is not every day
Evening is good
Stayed in January 2024
Reviewed: 28 January 2024
Linus
United StatesWish the rooms were little upgraded considering the price.No issues in general though.
The location was prime, easy access to the beach, restaurants and tour pick up points.
Stayed in January 2024
Reviewed: 28 January 2024
Courtney
United StatesDidn't know there would be a charge for parking Hoped the bath tub would have been a little better Coffee machine had a hard time working
Location, comfort of bed
Stayed in January 2024
Reviewed: 26 January 2024
Beniamino
AustraliaThe room was a little dated and the bathrooms very small
The property is in a great location and has a nice pool/bar area.
Stayed in January 2024
Reviewed: 25 January 2024
Robert
United StatesMy main complaint was that we were not given the Kamaaina rate which includes less costly parking, and more, because we booked through Booking.com even though we went through the Alohilani site. We could prove that we lived in Hawaii with our driver's licenses, but it didn't matter to them, because we didn't book with them, even if that had been our intention. I guess next time we will have to book by phone, which I assume neither one of us would prefer.
We have been staying at this hotel for years, back to the Pacific Beach days, and have always enjoyed staying there.
Stayed in January 2024
Reviewed: 25 January 2024
Heather
New ZealandBeing in a room close to where they were water blasting the breakfast area until almost 2am My daughter had a strange beeping sound one night coming from inside the wall between bathroom and beds, which was a little annoying. Picture on the website are also a little mis leading. They show lovely cabanas up by the pool area which when you get there are all roped of and reserved. Would have liked to have known this prior.
Beautiful spacious rooms and comfort table beds, right opposite Waikiki beach. Good not ask for a better position. A very quick 5 minute walk back to the main hub, but plenty of dinning options all around.
Stayed in January 2024
Reviewed: 24 January 2024
Ted
United StatesIt wasn’t right on the beach.
I liked the location.
Stayed in January 2024
Reviewed: 23 January 2024
James
United StatesThe room I selected was definitely not the room that I paid for
I loved the atmosphere, location and friendly staff
Stayed in January 2024
Reviewed: 21 January 2024
Gabrielė
United Arab EmiratesBed felt slightly uncomfortable as mattress felt uneven. Cleaning of the room happens every 2nd day and one day we didn’t get it cleaned as it had to be scheduled before 2pm which is annoying as you pay high resort fee. Parking is pricey but I believe that is a standard for Waikiki. Wifi speed is slow.
The hotel is very modern, well designed and in great location.
Stayed in January 2024
Reviewed: 20 January 2024
Sharyn
New ZealandWe've had a family discussion and we have had to think hard to recall anything we didn't like - which means that there was nothing the stood our as being disliked.
Location was perfect: straight across the road from the beach, 10 minute walk to Honolulu Zoo, great access to shopping on the strip and conveniently located to one of the pick up points for tours/factory shop shuttles.
Stayed in January 2024
Reviewed: 20 January 2024
John
United StatesOur room was smaller than we thought it would be. We were surprised about this because the pictures made it look like it was bigger. I didn't like the $50 parking fee every night, but it was very beneficial to have our own car to travel the island.
Location is excellent with a close walk to Waikiki beaches and shopping. We loved the fitness center and pool/hot tub. The hotel was very clean and comfortable. The staff were attentive and helpful.
Stayed in January 2024
Reviewed: 19 January 2024
Akash
United StatesLocation
Stayed in January 2024
Reviewed: 18 January 2024
Liam
AustraliaThe breakfast was not great, not a lot of options, no juice on show and was not advised until last day it could be requested. Very expensive also as we had to pay for our child. We booked the room with breakfast provided but upon arrival they only provided vouchers for 2 persons when we booked 3 in the room. The hotel rooms are old style with no privacy at bathroom area and toilet and shower room very small.
The staff were great, the fitness sweet and pool area was excellent
Stayed in January 2024
Reviewed: 18 January 2024
Faouzieh
AustraliaRooms small- the bathroom is quite small and could be improved with minor cutlery eg: spoon, folk and water bottles should be complimentary
Excellent location and beach front, excellent pool times
Stayed in January 2024
Reviewed: 17 January 2024
Vandhna
AustraliaBathrooms & extraction fan could be better with microwave oven in the rooms
Breakfast was great - lovely spread Baker Maria was awesome
Stayed in January 2024
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