14043 Brook Park Road, Brook Park, OH 44142, United States
#2 of 2 hotels in Brook Park
Guests' ChoiceBased on 212 hotel reviews
3.9Cleanliness
4.8
Comfort
4.9
Location
6.2
Facilities
4.6
Staff
5.6
Value for money
5.0
Free WiFi
7.5
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End of dialog contentReviewed: 20 May 2024
Amy
United StatesBathroom was very dirty I went to the store and bought cleaner and cleaned the shower but the walls were very very discussing 😕 did not want to touch any things outside of the shower in the bathroom TV was very old
We could smoke in the room was a very big plus clean sheets and bed
Stayed in May 2024
Reviewed: 16 May 2024
Riley
United StatesStaff were lacking Customer service. We're dismissive and distracted by a personal conversation they were having on their cell phone.
Location was the best thing of the experience
Stayed in April 2024
Reviewed: 6 April 2024
Harris
United StatesThe door was hard to close and lock, no wifi, toilet tissue holder was broken, and the heat rarely works.
The bed and price
Stayed in April 2024
Reviewed: 5 April 2024
Daniels
United StatesThe fact they this building took 50 bucks from meee and the toilet n room 525 don't work n the bathroom sink links but I'm thankful. I also couldn't go out on to the Balcony. I made the best of it but what I expected it was a cheap motel n I'm thankful just want my 50 bucks back but imma just get that place shut down.
The me time I liked
Stayed in April 2024
Reviewed: 4 March 2024
Poland
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 8 January 2024
Haymon
United StatesNo room service. I was stuck with trash and dirty towels and linen my entire stay even after requesting clean linen and towels.
The price was good.
Stayed in January 2024
Reviewed: 10 December 2023
Poland
United StatesThe way I was treated getting into a room I reserved and my booking was not honored. Then I spent two hours in the parking lot in the cold and snow on phone with representative trying to get me a room!!! I always loved going there until I was treated like this.
Location Balcony
Stayed in November 2023
Reviewed: 14 September 2023
John
United StatesStunk, Manager was rude,
Nothing it was a dump and stunk
Stayed in September 2023
Reviewed: 1 September 2023
Namdev
United StatesNo cleanliness, no shuttle was available even though it was supposed to be present
Close to airport
Stayed in July 2023
Reviewed: 10 July 2023
Miskimen
United Statesworn our bathroom
This is an OLD and Dingy hotel. The lobby is ugly, the elevators had no lights inside, and the facilities where word out. The Towels could have been better with burlap sacks.
Stayed in July 2023
Reviewed: 4 July 2023
William
United StatesStaff was very rude. The room was filthy. The towels do not absorb moisture. The floors were disgusting.
Nothing really. I would never bring children to this hotel.
Stayed in July 2023
Reviewed: 16 June 2023
Seth
United StatesRequires a cash deposit even though the room was prepaid, which was not specified. If you don’t have cash they won’t refund the room and refer you to the booking site. also, they have smoking rooms would should be in big bold red letters because it is gross.
Stayed in June 2023
Reviewed: 12 June 2023
Tyler
United Statesroom wasn’t clean when I checked in open wires and black mold in the bathroom vents
Stayed in June 2023
Reviewed: 18 April 2023
Tim
GermanyThe room clearly has had its last renovations somewhere in the 20th century, the pain is falling off and cracks and holes in the walls and ceiling are rudimentarily patched over. Nothing that actually hurts in practicality, but it does dampen the enjoyment of the room a little.
the room did what a room should do, well enough. The bed was decent but not great, the shower worked fine but was a bit narrow. The heating worked well, and the door had extra locking mechanisms for security that were a nice touch. The bedside lamp was also bright enough to eluminate the room, which was good since it did not have another light source outside the bathroom.
Stayed in April 2023
Reviewed: 13 March 2023
Clayton
United StatesT.v Reminder of 11:30 fee
N/a
Stayed in March 2023
Reviewed: 13 January 2023
Roscoe
United StatesPaint peeling in room, burn holes in linen, dinghie appearance
Stayed in October 2022
Reviewed: 5 November 2022
Tonya
United StatesThe carpet was hideous! Had white socks on they were black.
Location
Stayed in September 2022
Reviewed: 17 October 2022
Sierra
United Stateseverything is out dated the people was rude and telling us we had to give them money even though they already took the money back dd my card
nothing
Stayed in October 2022
Reviewed: 10 October 2022
Lyndsey
United Statesthe area that it was in
They was able to get us a room quickly after the experience of the horrible room that we had booked somewhere else. They was friendly
Stayed in October 2022
Reviewed: 9 October 2022
Pablo
United StatesFYI for other travelers- there’s a $100 cash deposit required. If not cash, then they’ll take the card, but hold on to the money for up to 9 days.
Stayed in October 2022
Reviewed: 6 October 2022
Colon
United StatesThe staff was rude and non helpful. None of the appliances in the room worked. The microwave didn't even have the plate, I requested one at 11am and did not get it till 1am the next day after second request. The hair blower didn't work and had to leave with wet hair. And I didn't appreciate the check in agent making a copy of my credit card and when I mentioned it to the check out agent to see if that was a normal process, she seemed defensive and told me he didn't copy your credit card , he copied your Driver license, when I asked for the copy at check out, she refused. And started quoting procedures in California. I told her, I didn't rent in California, I rented in Cleveland. She was bothered with my inquiry, never gave me a receipt and was short and rude..
I really enjoyed the view and the location was close and convenient. The room was clean and smelled good.
Stayed in September 2022
Reviewed: 11 June 2022
Robin
United Statescould’ve been more nicer
the location
Stayed in June 2022
Reviewed: 8 June 2022
Deborah
United StatesWallpaper peeling, nott enough outlets carpet dirty
Hot water for shower and air conditioner workef
Stayed in June 2022
Reviewed: 3 May 2022
Watkins
United StatesThe Box TV you have to unplug stuff to plug stuff up light did not work smell funny too much traffic know where to get no food or gas at night
I can smoke and don't have to leave my room
Stayed in May 2022
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