801 East Expressway 83, McAllen, TX 78501, United States
#38 of 44 hotels in McAllen
Guests' ChoiceBased on 498 hotel reviews
7.2Cleanliness
7.2
Comfort
7.3
Location
8.5
Facilities
7.0
Staff
8.0
Value for money
7.4
Free WiFi
6.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: 16 May 2024
Joe
United StatesLots of construction around the hotel and difficult to get in and out.
Everything work.
Stayed in May 2024
Reviewed: 13 May 2024
Santiago
Mexicojust one bad thing, elevator not working properly, it wouldn't show in the floor screen nothing, it has a rough ride.
Stayed in May 2024
Reviewed: 6 May 2024
Mariah
United StatesElevator even tho was on the second floor still made me worry some button was missing would make noise after arriving the correct floor.
It’s was nice close by everything friendly staff definitely easy to find the stairs
Stayed in May 2024
Reviewed: 26 April 2024
Salvador
United StatesThe people next to our room were noisy and nothing was done about it.
The location was alright, we had no breakfast and I feel like it isn’t that good of an idea to have different rooms connected.
Stayed in April 2024
Reviewed: 17 April 2024
Sanchez
United StatesWhen we got to the room we could smell what seemed like dog urine until we finally found the spot. It didn’t seem like it had been mopped properly but we took care of it ourselves. We didn’t bother to call the front desk.
Easy access to the rooms
Stayed in April 2024
Reviewed: 11 April 2024
Esdras
United StatesRenovation was going
Hotel under construction
Stayed in March 2024
Reviewed: 14 March 2024
Gilbert
United StatesI didn't like that the TV was not a smart TV. I like to stream shows and movies and I can cast them on to a smart TV.
I liked the remodeled rooms. I also like the location. Plenty of restaurants within walking distance including a Walmart!
Stayed in March 2024
Reviewed: 29 December 2023
Palacios
United StatesThe pool had not been clean d and was not running to be able to be used
Location
Stayed in November 2023
Reviewed: 6 November 2023
Saul
MexicoThe elevator and we were unable to connect to WiFi network, the staff said there were too much clients connected, such a silly awnser since you know we need (all your guests) WiFi connection.... He limited to say "wait till someone disconnect"
It was close to my destination
Stayed in November 2023
Reviewed: 16 October 2023
Ruben
United StatesThat the WiFi wasn’t reliable at all 🙄.
Kinda liked the location. Loved the friendly housekeepers.
Stayed in October 2023
Reviewed: 29 September 2023
Gaby
MexicoElevator made a creepy sound every time it started, it was full of graffiti, the whole hallway smelled like cigarette even though there where lots of signs to not smoke
Stayed in September 2023
Reviewed: 29 September 2023
Tania
United StatesThe walls are so thin here, I could hear everything that was going on in the next room.
About 12 minutes away from the Bert Ogden Arena.
Stayed in September 2023
Reviewed: 30 May 2023
Sanchez
United StatesThe room didn’t have a refrigerator and a microwave 
The staff were very friendly 🙂
Stayed in May 2023
Reviewed: 23 May 2023
Jose
United StatesMy room was dated. One of the drawers near the window was off its track the whole time I was there- making it look like management just doesn't care. The shower handles were severely corroded and the chrome plating was peeling off (maybe someone used the wrong cleaner). The toilet was extremely low to the floor. The bathroom floor was creaky maybe water damage...? The tub surround had a hole in it. One evening I killed a roach that was crawling out of a crevice near the baseboards by the broken drawer. The elevator makes an abnormal, thud and shifts before each move. Sounds like poor maintenance. There were more problems but I don't remember at the moment.
Friendly staff, clean and clutter free lobby.
Stayed in May 2023
Reviewed: 1 May 2023
Carins
United StatesThe shower had very low pressure and due to thunder the electricy went out all night.
Reasonable price and beds were comfortable
Stayed in April 2023
Reviewed: 25 April 2023
Pentiumbrain
MexicoElevator needs maintenance, hard stops and heavy squeaking from the door and mechanisms made me feel I'll drop like a brick at any moment.
I liked the location near the stores I usually visit The fact that no deposit was required and that I could pay the night upon arriving were the deciding factors to book here
Stayed in April 2023
Reviewed: 18 April 2023
Ninfa
United StatesHousekeeping was opening our door at 9:25 am when check out is at 11 am. We fell asleep and forgot to put the deadbolt so we were woken up by ladies while my man and I were in bed. other than that it was just noisy because of road constructions.
Front desk staff was friendly and helpful
Stayed in April 2023
Reviewed: 13 December 2022
Gerardo
MexicoYou don't get microwave nor fridge.
The location.
Stayed in December 2022
Reviewed: 13 September 2022
Osmara
MexicoCleanliness
Location
Stayed in September 2022
Reviewed: 27 August 2022
Norma
Mexicothe elevator seems older than the building.
great location, really friendly staff. Rooms are comfortable and the price is great.
Stayed in July 2022
Reviewed: 18 August 2022
Isaac
United StatesRoom was small, curtains were falling down so the stadium lights from the pool area was making the room very bright while trying to sleep
Location and convenience
Stayed in August 2022
Reviewed: 1 August 2022
Angel
United StatesThe room didn't have a fridge.
I liked the price and location.
Stayed in July 2022
Reviewed: 17 July 2022
Dlvmrs2000
United Statesour door code reader was broken and we had to continuously have our keys rekeyed … and on our final day they finally had to fix it … I did not appreciate the delay.
Stayed in June 2022
Reviewed: 20 June 2022
Debra
United Statesbooked a none smoking room as soon as we entered the room the smell of cigarettes was very very strong
Stayed in June 2022
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