12015 Harbor Boulevard, Garden Grove, Anaheim, CA 92840, United States
#99 of 156 hotels in Anaheim
Guests' ChoiceBased on 1400 hotel reviews
7.4Cleanliness
7.7
Comfort
7.7
Location
8.6
Facilities
7.6
Staff
8.1
Value for money
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 March 2024
Graeme
CanadaA/C was not working, which we were told about
Stayed in March 2024
Reviewed: 29 February 2024
Charize
United StatesThe staff and you must pay for the internet. The girl at the reception was rude and charged me in 28 dollars more. I don’t know why.
The room is comfortable, big and clean. The hotel has decent options to eat and drink
Stayed in February 2024
Reviewed: 16 February 2024
Gina
United StatesOne of the elevators, rightmost side, jerked up and down and never brought us up to our floor, 10th.This happened twice as we started from first floor. Hoping it has been fixed by now. I booked for 5 people; we only have 2 cups for coffee as well as coffee bags ready. Small old stains on carpet floor by lavatory. Saw 1 or 2 small torn pieces from maybe plastic bag in our hallway floor.
Female staff welcomed us very well and attended to our questions, she was very diligent and very professional. Hotel is an easy access to the main road. Room, bathroom and beds were clean.
Stayed in February 2024
Reviewed: 8 February 2024
Kevin
United Statesfront desk agents were young and super apathetic.
bed was super comfy....
Stayed in February 2024
Reviewed: 31 January 2024
Aneedell
United StatesClose to everything
Stayed in January 2024
Reviewed: 14 January 2024
Madison
United StatesNothing to note.
Conveniently located and felt safe parking our car on the property.
Stayed in December 2023
Reviewed: 14 January 2024
Sharon
United StatesNot updated like some but I didn’t care. The rates were great.
Beds were comfy and room was clean.
Stayed in December 2023
Reviewed: 7 January 2024
Karen
United StatesWe did not like the broken tile in front of the toilet. With a towel on top of it so it wouldn’t pinch or cut our foot..
We didn’t find the breakfast that was included.
Stayed in December 2023
Reviewed: 6 January 2024
Tracy
United KingdomNice surprise to be able to see fireworks from the room small points …Should have a door between the bedroom and sink area or a sink in the toilet area. Also should have non see through curtains on the door to the bedroom. We had to put Vaseline on the toilet door door as it was so squeaky.
Staff location and price
Stayed in January 2024
Reviewed: 3 January 2024
Francisco
United Statescama y atencion
starbucks
Stayed in January 2024
Reviewed: 1 January 2024
Maria
Canadano control on hot and cold water on the shower.
room and staff
Stayed in December 2023
Reviewed: 29 December 2023
Anthony
United StatesProper disabled rooms with walk in showers and commodes that are not so low.
Good rooms, friendly and helpful staff
Stayed in December 2023
Reviewed: 27 December 2023
Fortino
United StatesCleanliness and furniture need attention.
The dimensions of the room are very appropriate for the family.
Stayed in December 2023
Reviewed: 26 December 2023
Construction
United Statesparking
suit
Stayed in November 2023
Reviewed: 14 December 2023
Yami
United Statesno microwave
size of the room
Stayed in December 2023
Reviewed: 30 November 2023
Phuc
United StatesBathroom flooring was not the greatest. It was uneven and the door got stuck and in another area the tile was wobbling. The sink was also draining slow.
Great location, great lobby. Love Starbucks and restaurants.
Stayed in November 2023
Reviewed: 26 November 2023
April
United StatesThe hallways weren't vacuumed well. The elevators were dirty. The furniture could have been updated.
We enjoyed the staff, amenities, location.
Stayed in November 2023
Reviewed: 26 November 2023
Janet
United StatesThe mattresses were not that comfortable, pretty stiff. Found some spaces not cleaned completely, for example: above the sink had toothpaste smeared.
The check in process was fairly quick. The room had the air on so it was feeling 'fresh'. Overall the room looked sufficient. I liked the size of the room.
Stayed in November 2023
Reviewed: 18 November 2023
Georgina
United Statesroom was a little dated
restaurants nearby were at walking distance
Stayed in November 2023
Reviewed: 17 October 2023
Jester
United StatesParking is not free $25 oer vehicle, wifi not free either, for the price I paid for one night. One bedroom suite is pretty small. and the pillows are fluffy but goes real flat knce you use them.
its convient for the location, close to Disney and stores and restaurant. There is restaurant in the lobby & startbucks.
Stayed in October 2023
Reviewed: 12 October 2023
Megan
United StatesWe just wished there were more carts because we had a lot of things to carry up and we were on the 11th floor. Also the workers were not helpful of this at all.
The room was clean and quiet. We enjoyed our stay.
Stayed in October 2023
Reviewed: 4 October 2023
Olaya
MexicoI dont know why they clean but don’t organize
Is clean and organize
Stayed in September 2023
Reviewed: 3 October 2023
Christina
United StatesPull out bed was hard as a rock and very uncomfortable, I wish there was room service for in room breakfast, bathroom door was warped and wouldn’t close all the way
Starbucks downstairs is convenient, late checkout was a great bonus, delivered pillows and blankets quickly, friendly staff
Stayed in October 2023
Reviewed: 1 October 2023
Tanja
AustraliaDid not have a kettle or microwave.
Lots of space for a family to be comfortable in. Target and restaurants were very close.
Stayed in September 2023
Maro, Spain
Palanga, Lithuania
Katschberghöhe, Austria
Primošten, Croatia
Corbera de Alcira, Spain
Rovinj, Croatia
Almagro, Spain
Myoko, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content