1850 Ala Moana Boulevard, Waikiki, Honolulu, HI 96815, United States
#81 of 305 hotels in Honolulu
Guests' ChoiceBased on 798 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.9
Facilities
7.9
Staff
8.9
Value for money
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 May 2024
Mary
PhilippinesIt’s a bit old but rooms were maintained well and very clean.
It was in a great location and staff were wonderful.
Stayed in April 2024
Reviewed: 27 April 2024
Andrei
RomaniaNo option for breakfast exists. They just provide a 15% discount at the IHOP location nearby. But the IHOP's menu is excessively American for my European food habits. Since I was on a business trip, I had no time to explore the neighbourhood for alternatives for breakfast...
The location is very good for this price: just 10 min walking distance from the beach. The city view is excellent, so I did not feel disadvantaged because of not having a sea view. The room was clean.
Stayed in April 2024
Reviewed: 27 April 2024
Jeanette
AustraliaLIFT WAS CLUNKY AND SLOW. RESORT FEE WAS TOO HIGH WHEN ONLY USED INTERNET
Stayed in April 2024
Reviewed: 25 April 2024
Luis
CanadaIn the lobby smells old even not looks like an old building
Location, cleaning place, great staff
Stayed in April 2024
Reviewed: 20 April 2024
Patricia
IrelandBathroom small with a tiny low bath with shower over it.No safety handles for getting in and out. Side panel of the bath had black dirt marks on it.
5 mins walk to Waikiki beach.Airport bus number 20 stops close to the hotel. Supermarket next door.Ihop attached to the hotel. We were able to get a kettle for our room
Stayed in April 2024
Reviewed: 20 April 2024
Carolyn
United StatesSmall room but totally satisfied for our short stay
Location
Stayed in March 2024
Reviewed: 17 April 2024
Bigddd
United StatesLocation was great. Walking distance to 3 main beaches.
Stayed in April 2024
Reviewed: 12 April 2024
Alexandra
AustraliaA kettle in the room would have been nice. Not everyone drinks filtered coffee…..
Decent location. Clean. Quiet location. Friendly staff.
Stayed in March 2024
Reviewed: 6 April 2024
Michael
United StatesIt was very clean, great location, safe area, room was on the smaller side, but clean, comfortable and appointed well. Staff were all very friendly.
Stayed in March 2024
Reviewed: 4 April 2024
Bharathwaj
New ZealandThe building is a bit old and the waiting time for the elevators are quite long.
Great location
Stayed in March 2024
Reviewed: 28 March 2024
Homeidan
United Statesnot cleaning the garbage and checking if anything is needed in the room
Good reception and service desk
Stayed in March 2024
Reviewed: 28 March 2024
N
United Statesvery convenient to hilton hawaian village conference center and ala moana park
Stayed in March 2024
Reviewed: 25 March 2024
Delilah
United StatesDecent price literally across the street from Waikiki Beach behind the Hilton hotel right on the strip walking distance from the mall parking is available first come first serve but you don’t have to pay per day
My only issue with the property is that they miss very noticeable details about cleaning. For instance, the wooded hair board should be expected and wiped off. The bed should be looked behind to see if there’s any trash or anything else that can be removed before another person comes in, and also on the sides of the bed, the tub should be free of hair
Stayed in March 2024
Reviewed: 23 March 2024
Joseph
United StatesBigger lanai. Small pool and no hot tub. But, it was completely within my expectations.
Very convenient location and price was fair.
Stayed in March 2024
Reviewed: 16 March 2024
Yvette
United StatesPower went out and there was no communication
Location and price
Stayed in March 2024
Reviewed: 14 March 2024
Anne
United StatesElectricity was off for about 4 hours.
Stayed in March 2024
Reviewed: 29 February 2024
Sathappan
United StatesNot so bright or renovated in general. Feels and looks dated. Needs some love and care. No breakfast and parking at 40$ a night.
Clean rooms. Comfortable beds.
Stayed in February 2024
Reviewed: 19 February 2024
Linda
United StatesVery clean
Stayed in February 2024
Reviewed: 13 February 2024
Ana
AustraliaThe room (city view) was very small , we barely could fit our 2 big bags, 1 medium and our 2 carry on.
The bed was really comfortable and the front desk very helpful. Location was convenient.
Stayed in February 2024
Reviewed: 12 February 2024
Mckenna
United StatesThe water pressure wasn’t great
We loved how clean it was
Stayed in February 2024
Reviewed: 9 February 2024
Robyn
AustraliaNothing
Great location.
Stayed in February 2024
Reviewed: 1 February 2024
Elenoa
Fiji- Only cleaned once every two days
- Close to everything - Room was a good size - The hotel was good enough to accommodate my request for 2 beds.
Stayed in January 2024
Reviewed: 1 February 2024
Scott
United StatesThey do have parking (you do pay by the day). Checking into the hotel with a car can be tricky, it is on a busy 3 lane road and there isn't any parking in front, so you end up block one lane of traffic in order to checkin. Parking is in the first 3 floors above the lobby and IHOP. There is also renters in the building who have reserved parking places, so make sure you do not park in a reserved spot or rick being towed.
One of the better locations, it is across the street from Hilton Hawaian Village. You don't get a view of the beach, but it is still a great location. The Hotel restaraunt is IHOP, staying there gets you 15% off your meals at that IHOP. I have stayed many times in the Aqua Palms, first time since Covid. I really like the staff and the location. Both are great.
Stayed in January 2024
Reviewed: 25 January 2024
Robin
New ZealandThe air conditioning unit was so loud it was hard to get to sleep.
Location is great, lots of great options within walking distance. The bed was comfortable.
Stayed in January 2024
Seliste Dreznicko, Croatia
Porto-Vecchio, France
Berlin, Germany
Abu Dhabi, UAE
Mendota, USA
Lawrenceburg, USA
Carroll, USA
Split, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content