1525 Dorsey Road, Hanover, MD 21076, United States
#7 of 17 hotels in Hanover
Guests' ChoiceBased on 371 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.0
Facilities
8.7
Staff
8.8
Value for money
8.7
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 December 2022
Maria
United StatesExcellent very clean
Stayed in November 2022
Reviewed: 26 November 2022
Shanna
United Statesremote didn’t work for my tv
the staff was very nice
Stayed in November 2022
Reviewed: 14 November 2022
Rachel
United Statesnothing, everything is amazing!
the staff is always so friendly! it was a quiet nights rest and the rooms are great!
Stayed in November 2022
Reviewed: 11 November 2022
Debra
United StatesNothing
I loved the customer service it was great😊
Stayed in November 2022
Reviewed: 1 November 2022
Mark
United KingdomI picked this hotel because it had a shuttle to and from the airport, but it did not say on their site that the shuttle didn’t run in the morning when I needed it!
It was close to the airport and the staff was nice.
Stayed in October 2022
Reviewed: 31 October 2022
Tasha
United StatesNot enough light in the room. Too dark
Location, wonderful staff, clean, and kitchen
Stayed in October 2022
Reviewed: 3 October 2022
Kristie
United Statesstaff is extremely rude and not helpful at all. The manager is rude and it makes sense why her staff acts the way they do.
Hotel is new and in a nice location
Stayed in September 2022
Reviewed: 19 September 2022
Roberts
United StatesThe staff was very nice and helpful.
Stayed in September 2022
Reviewed: 18 September 2022
Jerome
United StatesThe coffee was excellent!!!
Stayed in September 2022
Reviewed: 12 September 2022
Bgbrwneyz
United StatesNo ice machines available. Freezer made ice too slow. Had to get a tiny bag of ice from front desk until freezer made enough.
Clean. Comfort. Staff was helpful and polite. Close to everything.
Stayed in September 2022
Reviewed: 28 August 2022
Alexis
United Statesn/a
the mini kitchen it came with and the location as great.
Stayed in August 2022
Reviewed: 25 August 2022
Keitrh
United StatesNo pool
The staff the apartment appliances the location to mall and freeways
Stayed in August 2022
Reviewed: 22 August 2022
Anthony
United Statesthe extra $75 taken off the card
nice area and very clean
Stayed in August 2022
Reviewed: 4 August 2022
Aws
United Statesreceptionist
clean
Stayed in July 2022
Reviewed: 1 August 2022
Gwendolyn
United StatesLocation
Stayed in July 2022
Reviewed: 20 July 2022
Romona
United StatesNo breakfast, card key kept having to be reactivated which was really an inconvenience. Bit better housekeeping is encouraged
The morning front desk staff DeChara was a breath of fresh air. Her professionalism was definitely worth writing a review, which I never perform. Kudos to her for such great customer service skills which is horrible in this country
Stayed in July 2022
Reviewed: 18 July 2022
Lori
United StatesThe living quarters were ok- needs to be updated- the recliner was old and dirty. It would have been nice to have some USB ports- I had two hair dryers that did not work. Since there were two of us it would have been nice to have two chairs so we could have eaten meals together.
The staff was friendly and helpful. The location was perfect for closeness to mall/restaurants/airport. Free laundry and workout facilities were super helpful.
Stayed in July 2022
Reviewed: 7 July 2022
Asia
United StatesWe did become a little loud. we are all girls. And so we were having a game night, But we weren’t the only room that was being loud On our floor. and we were the only ones talk to about being loud so I thought that was unfair but other than that it was great.
i’ve always loved this candlewood. I will always return to this one. They’re always very nice and always very quiet
Stayed in June 2022
Reviewed: 6 July 2022
Justo
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 5 July 2022
Parham
United StatesThe incidental price was higher on site than the price stated online.
The staff were very friendly and informative. The hotel was very accommodating.
Stayed in July 2022
Reviewed: 1 July 2022
Shalana
United StatesThe Supervisors who cleaned room 421 Omg!! 🥰🥰The room was Soooo clean and neat!! Everyone is So super friendly and helpful, the hotel is so so clean! Thee only hotel I ever stay at and will ever stay at!! Hands down the best Hotel Ever!!
Stayed in June 2022
Reviewed: 27 June 2022
Jayson
United Statessmell of weed lingered in our room idk from what tho it was super strong
all the staff were very nice and sweet when checking in and out would definitely come again bathroom size WAS SO BIG I LOVED IT and bed was super comfy would definitely come here again if i come to baltimore overall 10/10
Stayed in June 2022
Reviewed: 24 June 2022
Michael
United Stateseasy access to everything, clean, and a nice room
Stayed in June 2022
Reviewed: 23 June 2022
Terri
United StatesNoise from road
Stayed in June 2022
Reviewed: 22 June 2022
Ulyesses
United StatesGood location to ML.
The bed was so comfortable!
Stayed in May 2022
Muskogee, USA
Tinley Park, USA
Neuilly-sur-Seine, France
Ayvalık, Turkey
Melaka, Malaysia
Zell am See, Austria
Otopeni, Romania
Aberdeen, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content