440 Aleka Place, Kapaa, HI 96746, United States
#13 of 51 hotels in Kapaa
Guests' ChoiceBased on 454 hotel reviews
8.0Cleanliness
8.0
Comfort
8.2
Location
9.2
Facilities
8.0
Staff
8.7
Value for money
7.3
Free WiFi
8.1
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End of dialog contentReviewed: 31 May 2024
Gina
United StatesThe bed was so uncomfortable, old soft and sink into middle, felt like sleeping on old sprigs
beach front was beautiful, grounds are beautifully landscaped
Stayed in May 2024
Reviewed: 28 May 2024
Kimberlee
United StatesOur rooms were ready for check-in by 3 pm. Couldn't get half the maps to turn on. No utensils in the room.
Nice location for access to Kapa'a, some stores and restaurants around for a convenient dinner after a long day.
Stayed in May 2024
Reviewed: 24 May 2024
Garth
United StatesThe coffee shop (Imu?) is for vegans only. Since I like milk or creamer in my coffee, that doesn't work for me. so after one visit, I knew I should get my coffee elsewhere.
I was pleased that a handicapped room was available for me. I am a senior with bad knees and I was worried that hauling my suitcases up the steep stairs would be difficult. However, Anna at reception found a first floor room for me which was perfect. The location of the hotel is perfect-- a short walk to the Coconut Marketplace's shops and restaurants and a short drive to Safeway for groceries.
Stayed in May 2024
Reviewed: 24 May 2024
Roland
NetherlandsI do respect roomservice cleaning to be not every day. But then doing room service the 4the day of your 5 night stay is a little out of line. Luckily we could get fresh towels from the front desk
Nice layout property
Stayed in May 2024
Reviewed: 23 May 2024
Angélique
SwitzerlandImportant stay on the 1st floor there is no elevator.
Welcoming ambience. Nice rooms and clean. Hotel was near to the airport so really good. Staff was okay - not so motivated sometimes but okay :) a lot of parking space. Beach access. Restaurants and stores right next to the hotel.
Stayed in May 2024
Reviewed: 21 May 2024
Joerg
Spainunfriendly staff, room even at 15:30 not ready, rather small, not even water to get
close to the beach, well located
Stayed in May 2024
Reviewed: 16 May 2024
Airida
United StatesTo clean more often the room
Location and swimming pool
Stayed in April 2024
Reviewed: 16 May 2024
Gabriele
GermanyThe location at Kapaa is good, you can explore the Island towards North as well as South from here. The Hotel garden is exceptionally beautiful, it makes it very nice to stay at the property. Property is right at the beach. Parking is free and easy, large parking lot at the hotel. Coconut Marketplace is right next door, you can buy almost everything that you need there. There are also little restaurants there.
Stayed in May 2024
Reviewed: 4 May 2024
Charisse
United StatesExhaust fan in bathroom was quite noisy.
Stayed in April 2024
Reviewed: 22 April 2024
Jessica
United StatesThe rooms were okay, a bit dated and we never received maid service at all, but we were overall happy with the value.
Amazing location for right on the beach and central to Kauai. Lots of shops and restaurants nearby and a very nice pool and hot tub with a poolside bar to relax at.
Stayed in April 2024
Reviewed: 16 April 2024
Ben
United StatesNone
Everything
Stayed in April 2024
Reviewed: 16 April 2024
Mary
United StatesShower ridiculous. Flooded entire bathroom
Stayed in April 2024
Reviewed: 11 April 2024
Catherine
United StatesPlace needed some updates and need to refill bathroom supplies
location
Stayed in April 2024
Reviewed: 5 April 2024
Gabriella
HungaryBeach was quite rough
Very nice buildings and garden, close to everything
Stayed in April 2024
Reviewed: 30 March 2024
Cindy
United Statesthe grout in the bathroom around the tub needed regrouting
the room was comfy, the bed could have been more firm the info could have talked more about how to find the hotel. the water came up to the wall, there wasn't a beach
Stayed in March 2024
Reviewed: 26 March 2024
Griley
United Statesgreat location towards the middle of the island with a sandy beach. very clean with great restaurant's near by.
Stayed in March 2024
Reviewed: 24 March 2024
Lance
United StatesThe beds weren’t super comfortable, but not unbearable.
Location was amazing, beaches, shops and food all close by!
Stayed in March 2024
Reviewed: 17 March 2024
Penny
United StatesAt first we were given a room that was not "partial ocean view" as requested. The room smelled musty, too. We were able to change to a room we'd been anticipating. We had to request extra pillows-- the ones we had were very flat. This did not keep us from having a wonderful stay!
I really loved the location of the property. It was perfect for long morning walks, quick trips to the Coconut Marketplace, easy access for tour pick-up, and the grounds are beautiful. I appreciated getting to know more about the local flora and fauna.
Stayed in March 2024
Reviewed: 11 March 2024
Maleia
United StatesWe had a room that had a TV the size of a TV monitor.
It is centrally located to everything. The staff are extremely sweet and nice and very helpful.
Stayed in March 2024
Reviewed: 5 March 2024
Joseph
New ZealandBeaches aren’t really swimmable along here. But nice to sit on the loungers, soak in the view and the sun. Others have noted the pool is cold. They’re wusses. It’s cool and refreshing when the sun warms you up.
Very good value. Clean. Better than I was expecting based on some reviews. Convenient location. Security on site which seems to help with the sometimes rowdy elements others have noted. I didn’t hear anything along those lines during my 2 days and nights. Staff were uniformly pleasant and helpful. I think you do better if you book with Aston rather than an owner of a unit.
Stayed in March 2024
Reviewed: 2 March 2024
Pamela
United StatesNo ice in room
Stayed in February 2024
Reviewed: 18 February 2024
Maurizio
United StatesNeeds an upgrade It's overpriced for the quality or the rooms
Stayed in February 2024
Reviewed: 16 February 2024
Arthur
United StatesI was under the impression I would be closer to the water . Also couldn’t leave lanai door open because all ac motors were loud
It’s was central in location and nice being next to mall. But not impressed over all
Stayed in February 2024
Reviewed: 12 February 2024
Juliana
United StatesThe parking is not up to Code (we checked for Kauai county). Parking spaces are so tiny that is very difficult to get in the car. While we were staying at the hotel someone scratched our rented car, we think, unintentionally, because of how small parking spaces are. We reported the incident to management, but besides telling us to call the police, they did not provide any help.
Location. Is right in front of the beach and you can see the sunrise. There are stores and restaurants nearby.
Stayed in February 2024
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