4711 Best Road, Atlanta, GA 30337, United States
#134 of 263 hotels in Atlanta
Guests' ChoiceBased on 389 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
8.7
Facilities
8.3
Staff
8.5
Value for money
7.7
Free WiFi
8.6
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End of dialog contentReviewed: 15 May 2024
Sander
NetherlandsTennis courts broken Huge Not close to city
Location near to airport
Stayed in April 2024
Reviewed: 14 May 2024
Kemtchouang
United StatesThe receptionist that I met when I checked in was so unprofessional and arrogant. I had a card saved on file and he refused to use it, asking for a "physical card" stating "It's the policy and that's how it works in all hotels around the world" 😔. I have been to many hotels in several countries and never have I had such a bad experience at check in, especially after a long and exhausting flight. The man, Emmanuel was his name, even went further by asking " Don't you have a credit card?" In a such a condensending manner, after I asked him again to use the card saved on file. He mostly forced me into using an additional card which I didn't have to. Later that same day, I asked Emmanuel a simple question about the parking modality for my car since I had to stay many days, but he almost dismissed me again and I had to figure things out on my own since he was the only receptionist that afternoon. It was only the next day that I, confused, clarified that matter with another receptionist who said that a second card wasn't necessary, and was able to use my previously saved card that was already on file. Ms. Lashona was very pleasant and professional, she apologized for the inconvenience and helped solved the issue swiftly.
The hotel is very clean and pleasant. The bedroom was quiet despite the proximity to the airport and very comfy. The restaurant at the hotel was very pricey though. Overall, nice place to stay.
Stayed in May 2024
Reviewed: 14 April 2024
Richard
United StatesBathroom plumbing didn’t consistently produce hot water. Poor lighting. Room was extremely small.
Good dining options on site.
Stayed in April 2024
Reviewed: 13 April 2024
Richard
United StatesThe staff wasn't overly friendly. The restaurant was chaotic and slow. However, the food wasn't bad. Service was mediocre at best.
It did the job. Wasn't anything spectacular, but was comfortable, quiet and clean enough.
Stayed in April 2024
Reviewed: 8 April 2024
Dedra
United StatesLocation was good and staff was great
Stayed in April 2024
Reviewed: 27 March 2024
Christopher
United KingdomNothing really
Well placed close to the airport with its own shuttle every 15 mins with very helpful staff
Stayed in March 2024
Reviewed: 18 March 2024
Summer
United StatesThe sheets had old stains on them. I bring my own comforters, so it wasn’t a major problem. Still great stay!!
The staff were amazing!!! Rooms were clean, had a few flaws, but nothing major.
Stayed in March 2024
Reviewed: 13 March 2024
Jim
United StatesChecking was a mess as your systems froze when adding my Marriott number…, took almost 20min before I could get checked in. Also doesn’t look like my Marriott number was even added to my booking even though checkin said they added it.
Facilities are great
Stayed in March 2024
Reviewed: 6 March 2024
Alec
United KingdomPillows a bit hard!
Close your airport
Stayed in March 2024
Reviewed: 13 February 2024
Klaus
CanadaDated, room needed refreshing, pillows uncomfortable. We expected more from the Marriot.
Location and shuttle
Stayed in February 2024
Reviewed: 29 January 2024
Jocelyn
United StatesThe comforter smelled bad. I can tell it wasn’t changed.
Stayed in January 2024
Reviewed: 30 November 2023
James
United StatesGreat fitness Center and good restaurant food
Stayed in November 2023
Reviewed: 14 November 2023
Abigail
United Statesparking was confusing
room and bistro
Stayed in November 2023
Reviewed: 6 November 2023
Demetrius
United StatesThat I only stayed one night.
Your staff was friendly and knowledgeable.
Stayed in October 2023
Reviewed: 11 October 2023
Carl
United StatesCoffee maker missing two rubber feet. Leaking from top, when brewing. Drapes not closable.
Getting checked-in quickly. Room location. Bed was good.
Stayed in October 2023
Reviewed: 18 September 2023
Sharon
United StatesDidn't like the parking , you had to carry your things from parking lot into the hotel from across the street. Need better service for people self parking.
Didn't eat breakfast
Stayed in August 2023
Reviewed: 26 August 2023
Neil
South AfricaNice restaurant, comfortable beds, shuttle to airport, decent shower, big screen TV.
Stayed in August 2023
Reviewed: 20 August 2023
Terry
United StatesIn room television did not work I had to be fixed
Parking
Stayed in July 2023
Reviewed: 5 August 2023
Raina
United StatesThe inside pool area needed some attention. Kind of gunky around the chairs and drains like they hadn't been cleaned in months.
Check-in was a breeze. The valet and staff were just great! We literally came for the indoor/outdoor pool for the unofficial start of summer. The kids had a blast! My favorite thing about my stay was the bar! Great bartender. Margaritas were delish, and I'd go back for the burger alone. Split a chocolate cake with the kiddos, and it did not miss!!!
Stayed in May 2023
Reviewed: 4 August 2023
Martine
LuxembourgMost of all we liked the staff! All members of the staff that we were in touch with were really nice. Also, we lost cash in the front desk area without noticing and when we asked the next day whether they had found any money, they had all our cash in an enveloppe and were able to return it to us! We very much appreciated the staff’s honest handling of our lost funds!
Stayed in August 2023
Reviewed: 27 July 2023
Hedge
New ZealandThe price of the steak meal
meal though the steak was the most expensive we had ever eaten anywhere in the world!
Stayed in June 2023
Reviewed: 25 July 2023
Neil
South AfricaAircon, balcony, in house restaurant.
Stayed in June 2023
Reviewed: 13 July 2023
Juliana
United KingdomReliable standards as one could expect from Marriott. Enjoyed the breakfast and complimentary bottles of water. Staff were cheerful.
Stayed in June 2023
Reviewed: 8 July 2023
Dvolum
Perurestaurant or cafeteria, little variety, expensive and very slow, poor service
room was good
Stayed in April 2023
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