4711 Best Road, Atlanta, GA 30337, United States
#130 of 262 hotels in Atlanta
Guests' ChoiceBased on 391 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
8.7
Facilities
8.3
Staff
8.5
Value for money
7.7
Free WiFi
8.7
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End of dialog contentReviewed: 4 June 2024
Merrill
United StatesFacility was a little worn. The people were super nice and check in was easy.
Stayed in May 2024
Reviewed: 31 May 2024
Alexandria
South AfricaWasn’t greeted by the concierge upon arrival. Was told they served all day breakfast, when I went to see about this I couldn’t find anyone to take my order. Also realized they meant I’d have to pay for breakfast. Which I have no issue with, but saying they serve breakfast for me implied it was free. Wish they would’ve just clarified.
Very grateful to have a shuttle from the airport to the hotel. The drivers were kind and helpful, took my suitcase and put it on the bus for me. Was also able to check in early as I only went to stay during my layover.
Stayed in May 2024
Reviewed: 28 May 2024
Martha
United StatesLoved the shower. So accessible
Stayed in May 2024
Reviewed: 28 May 2024
Nina
NigeriaLimited buffet options and pretty expensive
It is clean and well located
Stayed in May 2024
Reviewed: 20 May 2024
Deborah
United StatesU would visit again
Stayed in May 2024
Reviewed: 15 May 2024
Sander
NetherlandsTennis courts broken Huge Not close to city
Location near to airport
Stayed in April 2024
Reviewed: 14 May 2024
Kemtchouang
United StatesThe receptionist that I met when I checked in was so unprofessional and arrogant. I had a card saved on file and he refused to use it, asking for a "physical card" stating "It's the policy and that's how it works in all hotels around the world" 😔. I have been to many hotels in several countries and never have I had such a bad experience at check in, especially after a long and exhausting flight. The man, Emmanuel was his name, even went further by asking " Don't you have a credit card?" In a such a condensending manner, after I asked him again to use the card saved on file. He mostly forced me into using an additional card which I didn't have to. Later that same day, I asked Emmanuel a simple question about the parking modality for my car since I had to stay many days, but he almost dismissed me again and I had to figure things out on my own since he was the only receptionist that afternoon. It was only the next day that I, confused, clarified that matter with another receptionist who said that a second card wasn't necessary, and was able to use my previously saved card that was already on file. Ms. Lashona was very pleasant and professional, she apologized for the inconvenience and helped solved the issue swiftly.
The hotel is very clean and pleasant. The bedroom was quiet despite the proximity to the airport and very comfy. The restaurant at the hotel was very pricey though. Overall, nice place to stay.
Stayed in May 2024
Reviewed: 14 April 2024
Richard
United StatesBathroom plumbing didn’t consistently produce hot water. Poor lighting. Room was extremely small.
Good dining options on site.
Stayed in April 2024
Reviewed: 13 April 2024
Richard
United StatesThe staff wasn't overly friendly. The restaurant was chaotic and slow. However, the food wasn't bad. Service was mediocre at best.
It did the job. Wasn't anything spectacular, but was comfortable, quiet and clean enough.
Stayed in April 2024
Reviewed: 8 April 2024
Dedra
United StatesLocation was good and staff was great
Stayed in April 2024
Reviewed: 27 March 2024
Christopher
United KingdomNothing really
Well placed close to the airport with its own shuttle every 15 mins with very helpful staff
Stayed in March 2024
Reviewed: 18 March 2024
Summer
United StatesThe sheets had old stains on them. I bring my own comforters, so it wasn’t a major problem. Still great stay!!
The staff were amazing!!! Rooms were clean, had a few flaws, but nothing major.
Stayed in March 2024
Reviewed: 13 March 2024
Jim
United StatesChecking was a mess as your systems froze when adding my Marriott number…, took almost 20min before I could get checked in. Also doesn’t look like my Marriott number was even added to my booking even though checkin said they added it.
Facilities are great
Stayed in March 2024
Reviewed: 6 March 2024
Alec
United KingdomPillows a bit hard!
Close your airport
Stayed in March 2024
Reviewed: 13 February 2024
Klaus
CanadaDated, room needed refreshing, pillows uncomfortable. We expected more from the Marriot.
Location and shuttle
Stayed in February 2024
Reviewed: 29 January 2024
Jocelyn
United StatesThe comforter smelled bad. I can tell it wasn’t changed.
Stayed in January 2024
Reviewed: 30 November 2023
James
United StatesGreat fitness Center and good restaurant food
Stayed in November 2023
Reviewed: 14 November 2023
Abigail
United Statesparking was confusing
room and bistro
Stayed in November 2023
Reviewed: 6 November 2023
Demetrius
United StatesThat I only stayed one night.
Your staff was friendly and knowledgeable.
Stayed in October 2023
Reviewed: 11 October 2023
Carl
United StatesCoffee maker missing two rubber feet. Leaking from top, when brewing. Drapes not closable.
Getting checked-in quickly. Room location. Bed was good.
Stayed in October 2023
Reviewed: 18 September 2023
Sharon
United StatesDidn't like the parking , you had to carry your things from parking lot into the hotel from across the street. Need better service for people self parking.
Didn't eat breakfast
Stayed in August 2023
Reviewed: 26 August 2023
Neil
South AfricaNice restaurant, comfortable beds, shuttle to airport, decent shower, big screen TV.
Stayed in August 2023
Reviewed: 20 August 2023
Terry
United StatesIn room television did not work I had to be fixed
Parking
Stayed in July 2023
Reviewed: 5 August 2023
Raina
United StatesThe inside pool area needed some attention. Kind of gunky around the chairs and drains like they hadn't been cleaned in months.
Check-in was a breeze. The valet and staff were just great! We literally came for the indoor/outdoor pool for the unofficial start of summer. The kids had a blast! My favorite thing about my stay was the bar! Great bartender. Margaritas were delish, and I'd go back for the burger alone. Split a chocolate cake with the kiddos, and it did not miss!!!
Stayed in May 2023
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